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Dell G5 SE 5505 Fan 2 Issue

Open Hammerfest opened this issue 3 years ago • 2 comments

Using this by way of Fan Control and its plugin. Fan 2 seems to report nonsense number for RPM and fan control for fan 2 doesnt work.

With the above said, even Dell's own "Alienware Command Center" software has trouble controlling Fan 2 (tested on 3 different laptops, all same model). I have to toggle the fan profile before it will kick in (I made a custom profile in the Dell/Alienware software for a smooth curve, its set default, but I still have to switch to another then back for fan 2 to come to life). As an addition to the Fan 2 seeming to report nonsense number, even when it IS working based on the profile I put into ACC, still not reading number or RPM for that fan correctly.

Anything I can provide that would be of help solving this?

Hammerfest avatar Apr 22 '21 05:04 Hammerfest

The newer Alienware and Dell G5 systems seem to have a different BIOS interface that offers more granular fan control. (Maybe there are some kinks to work out, too, if their software isn't even working right...) I do have plans to check out the Alienware Command Center program at some point and see if the fan control BIOS interface can be (easily) reverse-engineered. However, that is not a high priority for me right now ... All of my testing systems are older Dell Precision systems which do not support the granular fan control.

AaronKelley avatar Apr 22 '21 20:04 AaronKelley

Very possible, I will note that your current release still works and seems to be granular as well, even if not meant for it, maybe the FanControl GUI is just updating the existing 3 states you have out each time a change is made as I can set a linear scale and it takes just like AWCC.

I figured out why there was a difference with the AWCC, its not that it has trouble controlling fan 2, its just that the fans dont report to AWCC until 40%... Using Fan Control and thus your underlying Dell fan tool, it can detect at 29%, but Dell's own tool at 40-42%, Dell is a sad pile o trash these days in most instances (EX CPU temp is not even CPU temp, seems to be common across different models as well sadly from what I found in google searching).

Understand about priority, sadly I cannot depart with either of mine (ones work, ones play :P), but I will happily get you remote access if that helps, Windows or Linux.

Hammerfest avatar Apr 25 '21 17:04 Hammerfest