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Published 20 hours ago • verified publisher icon AIRLegend

C920 image is scrambled

Open beggehorn opened this issue 1 year ago • 2 comments

Describe the bug My Logitech C920 image is completely scrambled in AiTrack

To Reproduce Steps to reproduce the behavior:

  1. Open AITrack
  2. With "Enable Preview" selected, click on 'start tracking'

Expected behavior I would expect to see a clear image of my webcams capture

Screenshots C920 scrambled in AiTrack

Environment (please complete the following information):

  • Windows 10 Pro 22H2
  • Webcam model: Logitech C920
  • AITrack version: 0.7.1

Camera works with every other app I've used (built in Windows Camera app, Zoom, SessionWire, etc.)

beggehorn avatar Nov 28 '23 20:11 beggehorn

UPDATE: This appears to be a more general issue and not specific to this web cam model. I just tried with an older Logitech webcam and am having the same issue (?)

beggehorn avatar Nov 28 '23 21:11 beggehorn

This is usually due to having unsupported FPS and/or resolution setting values for your camera.

AIRLegend avatar Nov 30 '23 17:11 AIRLegend