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when open the app it becomes backscreen windows.

Open CNIWhiteTiger opened this issue 3 years ago • 4 comments

Hello Support,

will you please check and let me know why this app becomes a black screen window when I am executing this app. when I minimize and maximize if show the visual for 1 sec and then go in black scren.

image

here is my system info

System Information

  Time of this report: 5/26/2022, 16:48:51
         Machine name: WVDSH-6
           Machine Id: {6F850FCD-057F-428D-BE11-104DEC749FF9}
     Operating System: Windows 10 Enterprise for Virtual Desktops 64-bit (10.0, Build 19044) (19041.vb_release.191206-1406)
             Language: English (Regional Setting: English)
  System Manufacturer: Microsoft Corporation
         System Model: Virtual Machine
                 BIOS: Hyper-V UEFI Release v4.1 (type: UEFI)
            Processor: Intel(R) Xeon(R) Platinum 8370C CPU @ 2.80GHz (2 CPUs), ~2.8GHz
               Memory: 16384MB RAM
  Available OS Memory: 16382MB RAM
            Page File: 3627MB used, 15187MB available
          Windows Dir: C:\Windows
      DirectX Version: DirectX 12
  DX Setup Parameters: Not found
     User DPI Setting: 96 DPI (100 percent)
   System DPI Setting: 96 DPI (100 percent)
      DWM DPI Scaling: Disabled
             Miracast: Not Available

Microsoft Graphics Hybrid: Not Supported DirectX Database Version: 1.0.8 DxDiag Version: 10.00.19041.0928 64bit Unicode

CNIWhiteTiger avatar May 26 '22 20:05 CNIWhiteTiger

Do you connect to the device via RDP? In this case the security function is activated that block the app content as recording. The same happens when the screen is shared with MS Teams or other programm, and the app is visible.

jp-weber avatar May 27 '22 08:05 jp-weber

Hello support,

I am using in on wvd azure but i was logged in on local desktop not via RDS session.

Will you please suggest if we must add precaution or any exception we have to add?.

Get Outlook for Androidhttps://aka.ms/AAb9ysg


From: Jan Philipp Weber @.> Sent: Friday, May 27, 2022 1:38:25 PM To: 2fast-team/2fast @.> Cc: Sumit Tiwari @.>; Author @.> Subject: Re: [2fast-team/2fast] when open the app it becomes backscreen windows. (Issue #19)

Do you connect to the device via RDP? In this case the security function is activated that block the app content as recording. The same happens when the screen is shared with MS Teams or other programm, and the app is visible.

— Reply to this email directly, view it on GitHubhttps://github.com/2fast-team/2fast/issues/19#issuecomment-1139382348, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AVVF4OGSEVB5DMLIWPNW6D3VMB7HTANCNFSM5XCKGGRA. You are receiving this because you authored the thread.Message ID: @.***>

CNIWhiteTiger avatar May 27 '22 14:05 CNIWhiteTiger

Hello, Good afternoon,

We didn't hear anything from you on this issue. Could you guys please guide us on this so that we can move forward.

Thank you, Akshay Singh, CNI

CNIAkshay avatar Jun 21 '22 17:06 CNIAkshay

Hello,

unfortunately, I don't have an Azure VM to test possible options. The activated screen capture protection via the app seems to act too aggressively at this point. Within a Hyper V VM there were no such problems.

I will ask Microsoft support about this, why the Windows Virtual Desktop client blocks the normal display.

A possible workarounds would be currently to deactivate the screen capture protection globally or only for individual virtual machines. See https://docs.microsoft.com/en-us/azure/virtual-desktop/screen-capture-protection

jp-weber avatar Jun 21 '22 19:06 jp-weber

A workaround for the issue is the deactivation of the screen capture protection: https://github.com/2fast-team/2fast/wiki/Disable-the-screen-capture-protection-(not-permanent)

jp-weber avatar Apr 29 '23 12:04 jp-weber