No first-time wizard after fully uninstalling and re-installing again

[schnittchen]

Description of the issue

I installed the addon, set it up in the wizard, ran into some problem. Decided to start from scratch with it.

• Uninstalled, with "Also permanently delete the addon's data"
• Installed again

This time, there was no setup wizard, and I saw the error I encountered immediately in the logs.

For reference, the error was

[2025-05-25 12:25:00] error: 	z2m: Error while starting zigbee-herdsman
[2025-05-25 12:25:00] error: 	z2m: Failed to start zigbee-herdsman
[2025-05-25 12:25:00] error: 	z2m: Check https://www.zigbee2mqtt.io/guide/installation/20_zigbee2mqtt-fails-to-start_crashes-runtime.html for possible solutions
[2025-05-25 12:25:00] error: 	z2m: Exiting...
[2025-05-25 12:25:00] error: 	z2m: Error: Failed to connect to the adapter (Error: SRSP - SYS - ping after 6000ms)
    at ZStackAdapter.start (/app/node_modules/.pnpm/[email protected]/node_modules/zigbee-herdsman/src/adapter/z-stack/adapter/zStackAdapter.ts:114:27)
    at Controller.start (/app/node_modules/.pnpm/[email protected]/node_modules/zigbee-herdsman/src/controller/controller.ts:133:29)
    at Zigbee.start (/app/lib/zigbee.ts:70:27)
    at Controller.start (/app/lib/controller.ts:104:13)
    at start (/app/index.js:149:5)

It looks like even uninstalling as described above leaves some state, to the effect that the wizard is not started.

I am currently stuck, my options are

• find out where the error comes from (the link did not help)
• reinstall HAOS from scratch

Addon version

2.3.0-1

Platform

Core 2025.4.3 Supervisor 2025.05.1 Operating System 15.2

Logs of the issue (if applicable)

No response

[schnittchen]

I found a workaround:

• install the File Editor addon
• use that to delete /homeassistant/zigbee2mqtt/configuration.yaml
• start the addon: The onboarding is shown again in the web ui

[github-actions[bot]]

This issue is stale because it has been open 30 days with no activity. Remove stale label or comment or this will be closed in 7 days

[schnittchen]

Go away stale bot.

[github-actions[bot]]

This issue is stale because it has been open 30 days with no activity. Remove stale label or comment or this will be closed in 7 days

[schnittchen]

This issue is very likely not solved, and a stale bot won't change that. I won't expend any more energy here fighting a stupid bot. Have a good day.

[github-actions[bot]]

This issue is stale because it has been open 30 days with no activity. Remove stale label or comment or this will be closed in 7 days