z2m: Error: Failed to connect to the adapter (Error: SRSP - SYS - ping after 6000ms)

[spatipan]

Description of the issue

I have SMLIGHT CC2652P Zigbee USB Adapter SLZB-02 Zigbee dongle
connected to intel NUC at dev/ttyUSB0

I tried

ls -l /dev/serial/by-id
total 0
lrwxrwxrwx 1 root root 13 Dec 10 15:14 usb-1a86_USB_Serial-if00-port0 -> ../../ttyUSB0

test -w /dev/ttyUSB0 && echo success || echo failure
success

it seems zigbee-herdsman fail to start. I don't have idea how to fix this, please help.

Z2M configuration

data_path: /config/zigbee2mqtt
socat:
  enabled: false
  master: pty,raw,echo=0,link=/tmp/ttyZ2M,mode=777
  slave: tcp-listen:8485,keepalive,nodelay,reuseaddr,keepidle=1,keepintvl=1,keepcnt=5
  options: "-d -d"
  log: true
mqtt:
  server: mqtt://localhost:1883
  user: ****
  password: ****
serial:
  port: /dev/ttyUSB0

Addon version

1.42.0-2

Platform

HA Core: 2024.12.2 HA Supervisor: 2024.11.4 HA OS: 14.0

Logs of the issue (if applicable)

[10:11:06] INFO: Preparing to start...
[10:11:06] INFO: Socat not enabled
[10:11:06] INFO: Starting Zigbee2MQTT...
Starting Zigbee2MQTT without watchdog.
[2024-12-11 10:11:09] info: 	z2m: Logging to console, file (filename: log.log)
[2024-12-11 10:11:09] debug: 	z2m: Loaded state from file /config/zigbee2mqtt/state.json
[2024-12-11 10:11:09] info: 	z2m: Starting Zigbee2MQTT version 1.42.0 (commit #unknown)
[2024-12-11 10:11:09] debug: 	z2m: sd-notify loaded
[2024-12-11 10:11:09] info: 	z2m: Starting zigbee-herdsman (2.1.9)
[2024-12-11 10:11:09] debug: 	z2m: Using zigbee-herdsman with settings: '"{\"network\":{\"panID\":6754,\"extendedPanID\":[221,221,221,221,221,221,221,221],\"channelList\":[25],\"networkKey\":\"HIDDEN\"},\"databasePath\":\"/config/zigbee2mqtt/database.db\",\"databaseBackupPath\":\"/config/zigbee2mqtt/database.db.backup\",\"backupPath\":\"/config/zigbee2mqtt/coordinator_backup.json\",\"serialPort\":{\"path\":\"/dev/ttyUSB0\"},\"adapter\":{\"disableLED\":false}}"'
[2024-12-11 10:11:10] debug: 	zh:controller: Starting with options '{"network":{"networkKeyDistribute":false,"networkKey":"HIDDEN","panID":6754,"extendedPanID":[221,221,221,221,221,221,221,221],"channelList":[25]},"serialPort":{"path":"/dev/ttyUSB0"},"adapter":{"disableLED":false},"databasePath":"/config/zigbee2mqtt/database.db","databaseBackupPath":"/config/zigbee2mqtt/database.db.backup","backupPath":"/config/zigbee2mqtt/coordinator_backup.json"}'
[2024-12-11 10:11:10] info: 	zh:zstack:znp: Opening SerialPort with {"path":"/dev/ttyUSB0","baudRate":115200,"rtscts":false,"autoOpen":false}
[2024-12-11 10:11:10] info: 	zh:zstack:znp: Serialport opened
[2024-12-11 10:11:10] debug: 	zh:zstack:znp: --> SREQ: SYS - ping - {"capabilities":1}
[2024-12-11 10:11:10] debug: 	zh:zstack:unpi:writer: --> frame [254,0,33,1,32]
[2024-12-11 10:11:10] info: 	zh:zstack:znp: Writing CC2530/CC2531 skip bootloader payload
[2024-12-11 10:11:10] debug: 	zh:zstack:unpi:writer: --> buffer [239]
[2024-12-11 10:11:11] debug: 	zh:zstack:znp: --> SREQ: SYS - ping - {"capabilities":1}
[2024-12-11 10:11:11] debug: 	zh:zstack:unpi:writer: --> frame [254,0,33,1,32]
[2024-12-11 10:11:12] info: 	zh:zstack:znp: Skip bootloader for CC2652/CC1352
[2024-12-11 10:11:12] debug: 	zh:zstack:znp: --> SREQ: SYS - ping - {"capabilities":1}
[2024-12-11 10:11:12] debug: 	zh:zstack:unpi:writer: --> frame [254,0,33,1,32]
[2024-12-11 10:11:18] debug: 	zh:zstack:znp: --> SREQ: SYS - ping - {"capabilities":1}
[2024-12-11 10:11:18] debug: 	zh:zstack:unpi:writer: --> frame [254,0,33,1,32]
[2024-12-11 10:11:24] debug: 	zh:zstack:znp: --> SREQ: SYS - ping - {"capabilities":1}
[2024-12-11 10:11:24] debug: 	zh:zstack:unpi:writer: --> frame [254,0,33,1,32]
[2024-12-11 10:11:30] error: 	z2m: Error while starting zigbee-herdsman
[2024-12-11 10:11:30] error: 	z2m: Failed to start zigbee
[2024-12-11 10:11:30] error: 	z2m: Check https://www.zigbee2mqtt.io/guide/installation/20_zigbee2mqtt-fails-to-start.html for possible solutions
[2024-12-11 10:11:30] error: 	z2m: Exiting...
[2024-12-11 10:11:30] error: 	z2m: Error: Failed to connect to the adapter (Error: SRSP - SYS - ping after 6000ms)
    at ZStackAdapter.start (/app/node_modules/zigbee-herdsman/src/adapter/z-stack/adapter/zStackAdapter.ts:113:27)
    at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/controller.ts:137:29)
    at Zigbee.start (/app/lib/zigbee.ts:69:27)
    at Controller.start (/app/lib/controller.ts:161:27)
    at start (/app/index.js:154:5)

[Ppatou]

Hello I got the same problem with the same configuration. Can somobody check the code of the last update ? Many Thanks Patou

[RafaelDuncan]

hello, i had the same problem. (using the Edge version) By hard rebooting (disconnecting power) the raspberry pi4 I got a working add-on again.

I also changed the "serial" field to

port: /dev/ttyUSB0 in the past I had the full reference including the name of the stick, but not anymore.

[Wolfgang-03]

Hello, I have the same problem, see the log file zigbee2mqtt_2024-12-17T07-07-00.298Z.log for details. Everything runs normally until 00:37:59, after which no more data is received. At 03:00:06 the following error occurs

[2024-12-17 03:00:06] [34mdebug[39m: 	zh:controller:endpoint: Error: ZCL command 0x003c84fffe21fdd6/1 manuSpecificTuya.dataRequest({"seq":1,"dpValues":[{"dp":2,"datatype":4,"data":[1]}]}, {"timeout":10000,"disableResponse":false,"disableRecovery":false,"disableDefaultResponse":true,"direction":0,"reservedBits":0,"writeUndiv":false}) failed (SRSP - AF - dataRequest after 6000ms)
    at Object.start (/app/node_modules/zigbee-herdsman/src/utils/waitress.ts:59:23)
    at /app/node_modules/zigbee-herdsman/src/adapter/z-stack/znp/znp.ts:285:45
    at Queue.execute (/app/node_modules/zigbee-herdsman/src/utils/queue.ts:36:26)
    at Znp.request (/app/node_modules/zigbee-herdsman/src/adapter/z-stack/znp/znp.ts:278:27)
    at ZStackAdapter.dataRequest (/app/node_modules/zigbee-herdsman/src/adapter/z-stack/adapter/zStackAdapter.ts:1034:24)
    at ZStackAdapter.sendZclFrameToEndpointInternal (/app/node_modules/zigbee-herdsman/src/adapter/z-stack/adapter/zStackAdapter.ts:488:46)
    at /app/node_modules/zigbee-herdsman/src/adapter/z-stack/adapter/zStackAdapter.ts:422:31
    at Queue.execute (/app/node_modules/zigbee-herdsman/src/utils/queue.ts:36:26)
    at ZStackAdapter.sendZclFrameToEndpoint (/app/node_modules/zigbee-herdsman/src/adapter/z-stack/adapter/zStackAdapter.ts:420:33)
    at Request.func (/app/node_modules/zigbee-herdsman/src/controller/model/endpoint.ts:299:36)

But actually nothing is running from 00:38:00 onwards, the "last seen" device is 'Heizung Schlafzimmer' at 00:37:59.

System: HA as virtual machine on QNAP-NAS Home Assistant Operating System 13.2 Home Assistant Core 2024.11.3

Zigbee2MQTT Current version: 1.42.0-2

data_path
  /config/zigbee2mqtt
socat
  enabled: false
  master: pty,raw,echo=0,link=/tmp/ttyZ2M,mode=777
  slave: tcp-listen:8485,keepalive,nodelay,reuseaddr,keepidle=1,keepintvl=1,keepcnt=5
  options: "-d -d"
  log: false

ttyUSB0 /dev/serial/by-id/usb-Silicon_Labs_Sonoff_Zigbee_3.0_USB_Dongle_Plus_0001-if00-port0

[MoosJ80]

EDIT: At this moment iam confinced that Zigbee2MQTT is not the issue! IT seems that after diabeling integration after integration that Frigate is the culprit...

I have similar issues. These seem to be random. My setup was working perfect for a few years. Any help or ideas are appreciated

Zigbee2MQTT version 1.42.0 commit: unknown Coordinator type zStack3x0 Coordinator revision 20210120 zigbee-herdsman-converters version 20.58.0 zigbee-herdsman version 2.1.9

Config:

serial: port: /dev/serial/by-id/usb-1a86_USB_Serial-if00-port0 adapter: zstack

LOG

[10:16:37] INFO: [32mStarting Zigbee2MQTT...[0m Starting Zigbee2MQTT without watchdog. [2024-12-21 10:16:47] [32minfo[39m: z2m: Logging to console, file (filename: log.log) [2024-12-21 10:16:47] [34mdebug[39m: z2m: Loaded state from file /config/zigbee2mqtt/state.json [2024-12-21 10:16:47] [32minfo[39m: z2m: Starting Zigbee2MQTT version 1.42.0 (commit #unknown) [2024-12-21 10:16:47] [34mdebug[39m: z2m: sd-notify loaded [2024-12-21 10:16:47] [32minfo[39m: z2m: Starting zigbee-herdsman (2.1.9) [2024-12-21 10:16:47] [34mdebug[39m: z2m: Using zigbee-herdsman with settings: '"{"network":{"panID":6755,"extendedPanID":[221,221,221,221,221,221,221,221],"channelList":[11],"networkKey":"HIDDEN"},"databasePath":"/config/zigbee2mqtt/database.db","databaseBackupPath":"/config/zigbee2mqtt/database.db.backup","backupPath":"/config/zigbee2mqtt/coordinator_backup.json","serialPort":{"path":"/dev/serial/by-id/usb-1a86_USB_Serial-if00-port0","adapter":"zstack"},"adapter":{"disableLED":false}}"' [2024-12-21 10:16:48] [34mdebug[39m: zh:controller: Starting with options '{"network":{"networkKeyDistribute":false,"networkKey":"HIDDEN","panID":6755,"extendedPanID":[221,221,221,221,221,221,221,221],"channelList":[11]},"serialPort":{"path":"/dev/serial/by-id/usb-1a86_USB_Serial-if00-port0","adapter":"zstack"},"adapter":{"disableLED":false},"databasePath":"/config/zigbee2mqtt/database.db","databaseBackupPath":"/config/zigbee2mqtt/database.db.backup","backupPath":"/config/zigbee2mqtt/coordinator_backup.json"}' [2024-12-21 10:16:48] [32minfo[39m: zh:zstack:znp: Opening SerialPort with {"path":"/dev/serial/by-id/usb-1a86_USB_Serial-if00-port0","baudRate":115200,"rtscts":false,"autoOpen":false} [2024-12-21 10:16:48] [32minfo[39m: zh:zstack:znp: Serialport opened [2024-12-21 10:16:48] [34mdebug[39m: zh:zstack:znp: --> SREQ: SYS - ping - {"capabilities":1} [2024-12-21 10:16:48] [34mdebug[39m: zh:zstack:unpi:writer: --> frame [254,0,33,1,32] [2024-12-21 10:16:48] [32minfo[39m: zh:zstack:znp: Writing CC2530/CC2531 skip bootloader payload [2024-12-21 10:16:48] [34mdebug[39m: zh:zstack:unpi:writer: --> buffer [239] [2024-12-21 10:16:49] [34mdebug[39m: zh:zstack:znp: --> SREQ: SYS - ping - {"capabilities":1} [2024-12-21 10:16:49] [34mdebug[39m: zh:zstack:unpi:writer: --> frame [254,0,33,1,32] [2024-12-21 10:16:50] [32minfo[39m: zh:zstack:znp: Skip bootloader for CC2652/CC1352 [2024-12-21 10:16:50] [34mdebug[39m: zh:zstack:znp: --> SREQ: SYS - ping - {"capabilities":1} [2024-12-21 10:16:50] [34mdebug[39m: zh:zstack:unpi:writer: --> frame [254,0,33,1,32] [2024-12-21 10:16:56] [34mdebug[39m: zh:zstack:znp: --> SREQ: SYS - ping - {"capabilities":1} [2024-12-21 10:16:56] [34mdebug[39m: zh:zstack:unpi:writer: --> frame [254,0,33,1,32] [2024-12-21 10:17:02] [34mdebug[39m: zh:zstack:znp: --> SREQ: SYS - ping - {"capabilities":1} [2024-12-21 10:17:02] [34mdebug[39m: zh:zstack:unpi:writer: --> frame [254,0,33,1,32] [2024-12-21 10:17:08] [31merror[39m: z2m: Error while starting zigbee-herdsman [2024-12-21 10:17:08] [31merror[39m: z2m: Failed to start zigbee [2024-12-21 10:17:08] [31merror[39m: z2m: Check https://www.zigbee2mqtt.io/guide/installation/20_zigbee2mqtt-fails-to-start.html for possible solutions [2024-12-21 10:17:08] [31merror[39m: z2m: Exiting... [2024-12-21 10:17:08] [31merror[39m: z2m: Error: Failed to connect to the adapter (Error: SRSP - SYS - ping after 6000ms) at ZStackAdapter.start (/app/node_modules/zigbee-herdsman/src/adapter/z-stack/adapter/zStackAdapter.ts:113:27) at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/controller.ts:137:29) at Zigbee.start (/app/lib/zigbee.ts:69:27) at Controller.start (/app/lib/controller.ts:161:27) at start (/app/index.js:154:5) [10:17:10] INFO: [32mPreparing to start...[0m [10:17:10] INFO: [32mSocat not enabled[0m [10:17:10] INFO: [32mStarting Zigbee2MQTT...[0m Starting Zigbee2MQTT without watchdog.

[Wolfgang-03]

I don't know exactly where the problems came from, but I did a few downgrades and since then Zigbee2mqtt has been running stable for me again.

Home Assistant Operating System 13.2 -> Is fine Home Assistant Core 2024.11.3 -> downgrade to 2024.11.1 Zigbee2MQTT 1.42.0-2 -> downgrade to 1.40.2-1

[github-actions[bot]]

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