I can't connect the vpn in Ubuntu 21.10

[ahenaor]

The SAML authentication no work:

2022-02-24 20:36:56.900 INFO [20489] [SAMLLoginWindow::onLoadFinished@98] Load finished https://mercadolibre.mercadolibre.auth0.com/login?state=hKFo2SBVWWctOEhiRC0xRWlGWU9KeVhSWDVuMWppOHl4SHdMaqFupWxvZ2luo3RpZNkgWFJFN1BmYlZ4RzJqQUgxUmEtclVZcHh4YUVEWlgxY2ijY2lk2SBlT09heElqQ29XTTVQb0lObWlaRkl5RFJhYU01bkh0bA&client=eOOaxIjCoWM5PoINmiZFIyDRaaM5nHtl&protocol=samlp 2022-02-24 20:37:24.201 INFO [20489] [SAMLLoginWindow::onResponseReceived@64] Response received from https://mercadolibre.mercadolibre.auth0.com/mf?state=hKFo2SBhOWFJVmZOa1NLTFdHWGh0cVFQRVhHWWZFZTJ0bGM3cKFuo21mYaN0aWTZIFhSRTdQZmJWeEcyakFIMVJhLXJVWXB4eGFFRFpYMWNoo2NpZNkgZU9PYXhJakNvV001UG9JTm1pWkZJeURSYWFNNW5IdGw 2022-02-24 20:37:24.597 INFO [20489] [SAMLLoginWindow::onLoadFinished@98] Load finished https://mercadolibre.mercadolibre.auth0.com/mf?state=hKFo2SBhOWFJVmZOa1NLTFdHWGh0cVFQRVhHWWZFZTJ0bGM3cKFuo21mYaN0aWTZIFhSRTdQZmJWeEcyakFIMVJhLXJVWXB4eGFFRFpYMWNoo2NpZNkgZU9PYXhJakNvV001UG9JTm1pWkZJeURSYWFNNW5IdGw 2022-02-24 20:37:42.053 INFO [20489] [SAMLLoginWindow::onResponseReceived@64] Response received from https://mercadolibre.mercadolibre.auth0.com/samlp/resume?state=XRE7PfbVxG2jAH1Ra-rUYpxxaEDZX1ch 2022-02-24 20:37:42.060 INFO [20489] [SAMLLoginWindow::onLoadFinished@98] Load finished https://mercadolibre.mercadolibre.auth0.com/samlp/resume?state=XRE7PfbVxG2jAH1Ra-rUYpxxaEDZX1ch 2022-02-24 20:37:42.685 INFO [20489] [SAMLLoginWindow::onResponseReceived@64] Response received from https://elastic-portal.networking-is.net/SAML20/SP/ACS 2022-02-24 20:37:42.685 INFO [20489] [SAMLLoginWindow::onResponseReceived@67] Got username from SAML response headers ext_sgomez 2022-02-24 20:37:42.685 INFO [20489] [SAMLLoginWindow::onResponseReceived@72] Got prelogin-cookie from SAML response headers YeCSGypa7H9iy33DtLxEKmpw9cQektHg8LrrvSLdumt8Wq9ZHbLwoQ7/zth4orI5 2022-02-24 20:37:42.685 INFO [20489] [SAMLLoginWindow::onResponseReceived@84] Got the SAML authentication information successfully. username: ext_sgomez, preloginCookie: YeCSGypa7H9iy33DtLxEKmpw9cQektHg8LrrvSLdumt8Wq9ZHbLwoQ7/zth4orI5, userAuthCookie: 2022-02-24 20:37:42.685 INFO [20489] [PortalAuthenticator::onSAMLLoginSuccess@135] SAML login succeeded, got the prelogin-cookie YeCSGypa7H9iy33DtLxEKmpw9cQektHg8LrrvSLdumt8Wq9ZHbLwoQ7/zth4orI5 2022-02-24 20:37:42.685 INFO [20489] [PortalAuthenticator::fetchConfig@161] Fetching the portal config from https://elastic-portal.networking-is.net/global-protect/getconfig.esp for user: ext_sgomez 2022-02-24 20:37:42.695 INFO [20489] [SAMLLoginWindow::onLoadFinished@98] Load finished https://elastic-portal.networking-is.net/SAML20/SP/ACS 2022-02-24 20:37:43.100 INFO [20489] [PortalAuthenticator::onFetchConfigFinished@187] Fetch the portal config succeeded. 2022-02-24 20:37:43.100 INFO [20489] [PortalConfigResponse::parse@20] Start parsing the portal configuration... 2022-02-24 20:37:43.100 INFO [20489] [PortalConfigResponse::parse@32] Start reading portal-userauthcookie 2022-02-24 20:37:43.100 INFO [20489] [PortalConfigResponse::parse@35] Start reading portal-prelogonuserauthcookie 2022-02-24 20:37:43.100 INFO [20489] [PortalConfigResponse::parse@42] Finished parsing portal configuration. 2022-02-24 20:37:43.100 INFO [20489] [GPClient::onPortalSuccess@297] Portal authentication succeeded. 2022-02-24 20:37:43.100 INFO [20489] [GPClient::onPortalSuccess@301] No gateway found in portal configuration, treat the portal address as a gateway. 2022-02-24 20:37:43.101 INFO [20489] [GPClient::tryGatewayLogin@337] Try to preform login on the the gateway interface... 2022-02-24 20:37:43.101 INFO [20489] [GPClient::setAllGateways@427] Updating all the gateways... 2022-02-24 20:37:43.101 INFO [20489] [GPClient::populateGatewayMenu@140] Populating the Switch Gateway menu... 2022-02-24 20:37:43.102 INFO [20489] [GPClient::setCurrentGateway@447] Updating the current gateway to elastic-portal.networking-is.net 2022-02-24 20:37:43.102 INFO [20489] [GPClient::populateGatewayMenu@140] Populating the Switch Gateway menu... 2022-02-24 20:37:43.103 INFO [20489] [GPClient::gatewayLogin@356] Performing gateway login... 2022-02-24 20:37:43.109 INFO [20489] [GatewayAuthenticator::authenticate@30] Start gateway authentication... 2022-02-24 20:37:43.109 INFO [20489] [GatewayAuthenticator::login@42] Trying to login the gateway at https://elastic-portal.networking-is.net/ssl-vpn/login.esp with prot=https%3A&server=&inputSrc=&jnlpReady=jnlpReady&computer=ahenaor-Inspiron-3501&ok=Login&direct=yes&clientVer=4100&os-version=Ubuntu 21.10&clientos=Linux&portal-prelogonuserauthcookie=&prelogin-cookie=&ipv6-support=yes&user=&passwd=&portal-userauthcookie= 2022-02-24 20:37:43.761 ERROR [20489] [GatewayAuthenticator::onLoginFinished@54] Failed to login the gateway at https://elastic-portal.networking-is.net/ssl-vpn/login.esp, Unknown error 2022-02-24 20:37:43.761 INFO [20489] [GatewayAuthenticator::doAuth@75] Perform the gateway prelogin at https://elastic-portal.networking-is.net/ssl-vpn/prelogin.esp?tmp=tmp&kerberos-support=yes&ipv6-support=yes&clientVer=4100&clientos=Linux 2022-02-24 20:37:43.964 INFO [20489] [GatewayAuthenticator::onPreloginFinished@92] Gateway prelogin succeeded. 2022-02-24 20:37:43.964 INFO [20489] [PreloginResponse::parse@26] Start parsing the prelogin response... 2022-02-24 20:37:43.964 ERROR [20489] [GatewayAuthenticator::onPreloginFinished@101] Unknown prelogin response for https://elastic-portal.networking-is.net/ssl-vpn/prelogin.esp?tmp=tmp&kerberos-support=yes&ipv6-support=yes&clientVer=4100&clientos=Linux, got Error GlobalProtect gateway does not exist yes 1 yes libva error: vaGetDriverNameByIndex() failed with unknown libva error, driver_name = (null) [20678:20678:0100/000000.679642:ERROR:sandbox_linux.cc(377)] InitializeSandbox() called with multiple threads in process gpu-process.

Then, a message that said:

Gateway authentication failed. Unknown response for gateway prelogin interface.

[gumbarros]

Same error