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Saving images and sharing images from gallery not possible

Open Christian-Git01 opened this issue 4 years ago • 7 comments

Describe the bug When trying to save pictures, I briefly read "Picture saved", but the picture is not actually saved.

When sharing pictures via wire, pictures are not shared.

To Reproduce Sharing from apps not possible. After share via->Wire->choosing contact -> sending, I get the brief message "sending", but the message does not appear in the chat and it is not sent.

Smartphone (please complete the following information):

  • Wire version that exhibits the issue: 3.61.965
  • Last Wire version that did not exhibit the issue (if applicable): unsure, but used to work a couple of weeks ago
  • Android OS version used to run Wire: Android 9
  • Is this a custom firmware or a stock one: /e/ OS
  • Mobile phone model/manufacturer: FP2
  • Mobile network type (EDGE/LTE/Wi-Fi/Offline): Wifi and LTE

Christian-Git01 avatar Dec 26 '20 17:12 Christian-Git01

I'm using version 3.61.965.

I can't reproduce the issue about saving pictures not really saving them. I found mine in /storage/emulated/0/Pictures/Wire Images. I tried both sketches and sending then saving a screenshot. In the first case it saved an image in that path with a prefix "sketch_", while in the second case it saved an image in the same path with a prefix "camera_preview_". This also applies to received pictures.

I can reproduce the issue about sharing pictures not working. It behaves exactly as @Christian-Git01 said.

I'm using Android 10 (EMUI 10, Huawei P40 Lite 5G)

richardddd98 avatar Jan 11 '21 10:01 richardddd98

This issue is a possible duplicate of #3022, which might be a more general variant of the same issue

richardddd98 avatar Jan 11 '21 12:01 richardddd98

This issue is a possible duplicate of #3022, which might be a more general variant of the same issue

I agree. I can also reproduce on Android 7.

Should I close this issue?

Christian-Git01 avatar Jan 11 '21 12:01 Christian-Git01

Same problem, with version 3.61 and Android 7. Now, with 3.62, the sharing problem is solved, but not the "saving images" one. In reality, I discovered today that Wire is effectively saving the images, but in another place, into the /android directory. This folder is not indexed by gallery apps, so you can't find pictures when you open the gallery. You have to manually add this folder to the app gallery, if possible. But it is, however, a problem to remember when you have to backup your pictures.

Is it possible to change again this folder? Using again a subdirectory of /pictures, or /dcim ?

mosiser avatar Jan 19 '21 13:01 mosiser

In reality, I discovered today that Wire is effectively saving the images, but in another place, into the /android directory. This folder is not indexed by gallery apps, so you can't find pictures when you open the gallery.

I can duplicate this. It's saving into /android/data/com.wire/files/pictures/wire images/.

I'm guessing they did this for privacy reasons, but there should at least be a user setting to set the directory (#2649).

r-a-y avatar Jan 20 '21 01:01 r-a-y

I can confirm this, too. I also cannot save video files. They are saved to the Downloads folder, but even VLC can't play them. When moving to another folder the filesize is 0KB.

kroerig avatar Apr 04 '21 15:04 kroerig

Same issue here. Android 10 . Wire ver 3.66.985

mjflower avatar Apr 14 '21 08:04 mjflower