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Android App Crashes When Open Intercom: IllegalStateException
Title: Android App Crashes When Open Intercom: IllegalStateException
Issue Description:
On Android, attempting to open Intercom results in an application crash with the following error: IllegalStateException: The specified child already has a parent. You must call removeView() on the child's parent first.
Environment:
- Flutter version: 3.10.6
- Intercom for Flutter version: 7.8.3
- Gradle version: gradle-7.1.3
- kotlin version = '1.7.20'
To Reproduce:
call : Intercom.instance.displayMessenger()
Expected Result:
should open intercom view
Actual Result:
When the Intercom is clicked, the app crashes and throws the error: IllegalStateException: The specified child already has a parent. You must call removeView() on the child's parent first.
Logs:
D/AndroidRuntime(18907): Shutting down VM E/AndroidRuntime(18907): FATAL EXCEPTION: main E/AndroidRuntime(18907): Process: com.expensya.revamped, PID: 18907 E/AndroidRuntime(18907): java.lang.IllegalStateException: The specified child already has a parent. You must call removeView() on the child's parent first. E/AndroidRuntime(18907): at android.view.ViewGroup.addViewInner(ViewGroup.java:5235) E/AndroidRuntime(18907): at android.view.ViewGroup.addView(ViewGroup.java:5064) E/AndroidRuntime(18907): at android.view.ViewGroup.addView(ViewGroup.java:5004) E/AndroidRuntime(18907): at android.view.ViewGroup.addView(ViewGroup.java:4976) E/AndroidRuntime(18907): at app.screeb.sdk.ScreebWebView.onActivityStarted(SourceFile:2) E/AndroidRuntime(18907): at android.app.Application.dispatchActivityStarted(Application.java:406) E/AndroidRuntime(18907): at android.app.Activity.dispatchActivityStarted(Activity.java:1348) E/AndroidRuntime(18907): at android.app.Activity.onStart(Activity.java:1833) E/AndroidRuntime(18907): at android.app.Instrumentation.callActivityOnStart(Instrumentation.java:1435) E/AndroidRuntime(18907): at android.app.Activity.performStart(Activity.java:8024) E/AndroidRuntime(18907): at android.app.ActivityThread.handleStartActivity(ActivityThread.java:3475) E/AndroidRuntime(18907): at android.app.servertransaction.TransactionExecutor.performLifecycleSequence(TransactionExecutor.java:221) E/AndroidRuntime(18907): at android.app.servertransaction.TransactionExecutor.cycleToPath(TransactionExecutor.java:201) E/AndroidRuntime(18907): at android.app.servertransaction.TransactionExecutor.executeLifecycleState(TransactionExecutor.java:173) E/AndroidRuntime(18907): at android.app.servertransaction.TransactionExecutor.execute(TransactionExecutor.java:97) E/AndroidRuntime(18907): at android.app.ActivityThread$H.handleMessage(ActivityThread.java:2066) E/AndroidRuntime(18907): at android.os.Handler.dispatchMessage(Handler.java:106) E/AndroidRuntime(18907): at android.os.Looper.loop(Looper.java:223) E/AndroidRuntime(18907): at android.app.ActivityThread.main(ActivityThread.java:7656) E/AndroidRuntime(18907): at java.lang.reflect.Method.invoke(Native Method) E/AndroidRuntime(18907): at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:592) E/AndroidRuntime(18907): at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:947) I/Process (18907): Sending signal. PID: 18907 SIG: 9
Screenshots:
I would appreciate any help in resolving this issue. Thanks!
We're currently facing the same issue :( It's blocking for the majority of our clients.
Can you test the example app and see if it is also crashing?
Also try the latest intercom_flutter: 7.8.4
I'm checking this issue with Intercom support team.
Meanwhile @Nahrawene-ben-hmida @khalilyamoun Is there any update related to my last comment?
