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SanDisk Extreme 2TB SSD: unable to enumerate USB device

Open ghost opened this issue 1 year ago • 3 comments

Describe the issue
USB unable to enumerate device.

I have a SanDisk Extreme 2TB USB SSD. On a bare metal install of Ubuntu AMD64 24.04 the drive is properly recognized. On Ubuntu ARM64 24.04 running as a guest, the device shows under available USB devices on UTM; however, when trying to mount the drive it fails with "unable to enumerate device". I have a smaller SanDisk thumbdrive of 256GB which mounts without issue. I am thinking it has something to do with the virtual USB device that is created by QEMU for the 2TB physical drive.

Configuration

  • UTM Version: 4.5.4 (100)
  • macOS Version: 15.0.1
  • Mac Chip (Intel, M1, ...): M2
  • Guest OS Version: Ubuntu ARM64 24.04

Crash log
N/A

Debug log

sudo dmesg -w

[ 872.368394] usb 3-1: new high-speed USB device number 2 using xhci_hcd [ 872.499797] usb 3-1: Invalid ep0 maxpacket: 9 [ 872.618115] usb 3-1: new high-speed USB device number 3 using xhci_hcd [ 872.756947] usb 3-1: Invalid ep0 maxpacket: 9 [ 872.757862] usb usb3-port1: attempt power cycle [ 872.954015] usb 3-1: new high-speed USB device number 4 using xhci_hcd [ 872.969877] usb 3-1: Invalid ep0 maxpacket: 9 [ 873.093857] usb 3-1: new high-speed USB device number 5 using xhci_hcd [ 873.109780] usb 3-1: Invalid ep0 maxpacket: 9 [ 873.110631] usb usb3-port1: unable to enumerate USB device

ghost avatar Oct 22 '24 18:10 ghost

Here is the UTM USB config: Screenshot 2024-10-22 at 11 31 15 AM

ghost avatar Oct 22 '24 18:10 ghost

Probably related to the underlying USB issue raised (closed, but unfortunately still unresolved as of v4.5.2) here: https://github.com/utmapp/UTM/issues/3975

kristof-dragon avatar Mar 18 '25 14:03 kristof-dragon

I've got the same configuration and am facing a similar issue.

ns408 avatar May 29 '25 01:05 ns408