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no sound on web-teams

Open crimsonduelist opened this issue 2 years ago • 17 comments

OS/Platform

Windows

Installed

https://ungoogled-software.github.io/ungoogled-chromium-binaries/

Version

Version 103.0.5060.114 (Official Build, ungoogled-chromium) (64-bit)

Have you tested that this is not an upstream issue or an issue with your configuration?

  • [ ] I have tried reproducing this issue in Chrome and it could not be reproduced there
  • [ ] I have tried reproducing this issue in vanilla Chromium and it could not be reproduced there
  • [ ] I have tried reproducing this issue in ungoogled-chromium with a new and empty profile and it could not be reproduced there

Description

no sound in web-teams, notifications are showing properly though

How to Reproduce?

add coockies as per https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-sign-in/sign-in-loop (first 3 marks) so as to rule that out go to msteams official page and "Sign in" go to chrome://settings/content or directly from "view site information" lock-sign on the left of the address bar and allow 1.notification 2.sound

Actual behaviour

no sound upon receiving a message

Expected behaviour

when a message is received sound should be made

Relevant log output

No response

Additional context

No response

crimsonduelist avatar Mar 01 '23 13:03 crimsonduelist

this is on a clean install of chromium. Am I missing smthing I saw an older issue that turned to discussion for the push notifications. But I can see notifications fine so I assume it s fine. I can hear sound fine from web outlook for example but not web msteams.

crimsonduelist avatar Mar 01 '23 14:03 crimsonduelist

this is on a clean install of chromium

Do you mean you've tested this on vanilla (not ungoogled) chromium?

networkException avatar Mar 03 '23 13:03 networkException

this is on a clean install of chromium

Do you mean you've tested this on vanilla (not ungoogled) chromium?

no I just mean I havent messed with anything else in settings

crimsonduelist avatar Mar 05 '23 03:03 crimsonduelist

Is this still an issue?

PF4Public avatar Apr 12 '23 12:04 PF4Public

Last I needed teams yeah, it s been a few weeks. There was sound on calls but not on messages. Desktop notifications were showing though if enabled. It s fine if it s not a priority, just wanted to mention the issue. If I have time I ll test it and update

crimsonduelist avatar Apr 13 '23 10:04 crimsonduelist

Hi, just wanted to say, that I have the same problem since a few weeks. I'm on Version 114.0.5735.134 (Official Build, ungoogled-chromium) (64-Bit) and cannot pinpoint the start of this problem to a specific version.

Teams doesn't complain about my hardware and if I switch to Firefox it works.

ureimers avatar Jun 21 '23 09:06 ureimers

maybe chrome://flags/#webrtc-ip-handling-policy?

TimB87 avatar Oct 07 '23 08:10 TimB87

maybe chrome://flags/#webrtc-ip-handling-policy?

To what should I set this? "Default"?

And would that explain, why I can see video but simply cannot transmit microphone audio?

ureimers avatar Oct 09 '23 11:10 ureimers

I have it on Default.

TimB87 avatar Oct 09 '23 16:10 TimB87

Thanks. Setting chrome://flags/#webrtc-ip-handling-policy to Default didn't help.Still no microphone audio transmitted. My mic is listed and selected, but my co-workers cannot hear me.

It works in Jitsi (even with the default "Disable non proxied udp") and in Firefox. But not in Chromium.

ureimers avatar Oct 09 '23 16:10 ureimers

Out of curiosity: what sound system do you use? alsa/jack/pulseaudio/pipewire/oss/..?

TimB87 avatar Oct 09 '23 16:10 TimB87

As the platform is Windows, neither of those.

This is how it looks like in the Teams Web App (sorry, couldn't set the language to English, but I hope you get the gist):

image

ureimers avatar Oct 09 '23 16:10 ureimers

Sorry, I am out of ideas then

TimB87 avatar Oct 09 '23 17:10 TimB87

I'm on Version 114.0.5735.134 (Official Build, ungoogled-chromium) (64-Bit)

@ureimers How did you install ungoogled-chromium?

PF4Public avatar Oct 09 '23 17:10 PF4Public

https://chromium.woolyss.com/

The portable, ungoogled build from Marmaduke, which uses chrlauncher to keep Chromium up to date (https://chromium.woolyss.com/f/chrlauncher-win64-stable-ungoogled.zip).

My current version is Version 117.0.5938.150 (Official Build, ungoogled-chromium) (64-Bit).

ureimers avatar Oct 09 '23 18:10 ureimers

@ureimers Please check if you could reproduce this issue with https://ungoogled-software.github.io/ungoogled-chromium-binaries/releases/windows/64bit/117.0.5938.150-1 and with empty profile

PF4Public avatar Oct 09 '23 19:10 PF4Public