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Published 20 hours ago • verified publisher icon tompaana

Multiple agent scenario.

Open SonuPriya21 opened this issue 7 years ago • 1 comments

Will scenario 1 will work if i have multiple agents to accept the requests sent from user? I tried this thing but it fails if 2 or more users are on the same channel, it is saying you are already connected to user. But if users are on two different channels it is working fine.

Please help me this.

SonuPriya21 avatar Jun 12 '18 09:06 SonuPriya21

Hi @SonuPriya21 did you find anything related to this? I started working on this and I am using MS Teams as a channel.

hshahbaz avatar Aug 12 '19 17:08 hshahbaz