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Sign-up email does not arrive

Open TheRealContz opened this issue 4 years ago • 10 comments

Hi there, I have tried with a couple different email addresses, but I don't get any link to complete my subscription. Can you please help me?

TheRealContz avatar Jan 20 '21 10:01 TheRealContz

check your spam box

ulasW avatar Jan 20 '21 14:01 ulasW

check your spam box

Nothing in it...

TheRealContz avatar Jan 20 '21 15:01 TheRealContz

Same issue. I didn’t get the confirmation email

greedy-dev avatar Jan 20 '21 22:01 greedy-dev

same

JIPrettyCool avatar Jan 22 '21 07:01 JIPrettyCool

It's the same thing as in #424.

I tried the signup ~5 times, 1 signup made it through the 504 server error.

The signup e-mail was in my spam folder.

miku86 avatar Jan 24 '21 15:01 miku86

Im using gmail as smtp server and i got it to work with this.

MAIL_HOST=smtp.gmail.com
MAIL_PORT=587
MAIL_SECURE=false
MAIL_requireTLS=true

the secure=false and adding the mail_requireTLS=true was needed for using gmail (google apps) as smtp server.

mcfrojd avatar Jan 28 '21 18:01 mcfrojd

same

i tried to sign up with my gmail and it worked try to sign up with gmail but verify button isn't working

JIPrettyCool avatar Feb 24 '21 08:02 JIPrettyCool

Tried to signup with Gmail and it didn't work. What does that label mean?

gassims avatar May 23 '21 20:05 gassims

+1

same

i tried to sign up with my gmail and it worked try to sign up with gmail but verify button isn't working

Same issue

mimalef70 avatar Jun 10 '21 15:06 mimalef70

This issue still persist , i tried using AWS SES with the below config , but still unable to receive signup email from Kutt system.

MAIL_HOST=email-smtp.eu-west-1.amazonaws.com
MAIL_PORT=465
MAIL_SECURE=true
MAIL_USER=<user>
MAIL_PASSWORD=<password>
MAIL_FROM=<[email protected]>

ksingh7 avatar May 16 '23 19:05 ksingh7