How to convert dialog data to instructions for finetuning?

[Jeffwan]

Hi community, I am trying to fintune a chatbot with domain specific knowledges using alpaca way for research purpose.

I do have some wikis, dialogs. does anyone know how to convert the data into instruction/input/output way? One thing I can come up with is to break one dialog into multiple data records. for example,

Customer: I have an order not shipping yet.
Representative:  Could I know your order id? 
Customer: AAABBBCCC
Representative: Here's the order status. it shows the order was delayed due to out of stock. 
....

->

instructions: You you are online representative of a shopping website, please answer the questions based on the customer's description
input: I have an order not shipping yet. 
Representative:  Could I know your order id? 

Is it the right way to go?

[raihan0824]

up

[nieallen]

same question, up

[Jackylee2032]

Up