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Published 20 hours ago • verified publisher icon tableau

Can't start extension after adding a table

Open ihrimech opened this issue 3 years ago • 3 comments

I developed an extension that is working perfectly fine. But once I add a second/third table, I get the same error when loading the extension. Even just putting a simple .trex file with just tableau.extensions.initializeAsync() doesn't work ...

And more precisely in this part of the code : image

... seems to timeout into this error : image

Version information:

  • Tableau version: 2022.1
  • OS: macOS Monterey 12.3.1
  • Browser : Tableau Desktop
  • Version : image

Please help ...

ihrimech avatar May 11 '22 13:05 ihrimech

@ihrimech - Could you share your workbook with us? Also, what version of extensions are you using? Thank you! John

johnDance avatar May 16 '22 18:05 johnDance

Hello @johnDance,

I'm currently using version 1.8.1 of the extension-api. Is there a way to privately and safely communicate the workbook ?

Thanks for taking the time for this issue.

ihrimech avatar May 18 '22 09:05 ihrimech

@ihrimech - We can't accept any confidential data. Would it be possible to create a filtered extract and then send a very minimal workbook to us? See https://help.tableau.com/current/pro/desktop/en-us/extracting_data.htm

John

johnDance avatar May 18 '22 20:05 johnDance