Updated OneNote: runtime error occurred during the loading of the COM Add-in.

[itjhowe]

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This began occurring after I updated OneNote to the latest version. The Addin no longer loads at all. I reinstalled, rebooted, tried the 32 and 64 bit versions of the OneMore installer.

To Reproduce Steps to reproduce the behavior:

1. Go To Options in OneNote,
2. Go to "Add-ins"
3. Set the "Manage:" field to "COM Add-ins"
4. Click "Go..."
5. Highlighting the "OneMoreAddin" shows the title error next to "Load Behavior"

Expected behavior The Add-In Loads

Screenshots

Environment (if applicable):

• OneNote Version: 365 for enterprise
• OneMore Version Whatever the latest version is

Additional context Add any other context about the problem here. Attach page XML file or the app log file as appropriate. You can find the log file here: %localappdata%\temp\OneMore.log

[stevencohn]

Can you attach the log file from %temp%\onemore.log? And if you have it, also %temp%\onemoresetup.log

Did you install it from a normal privileged user account or from an administrative account?

[itjhowe]

OneMoreSetup.log OneMore.log

Installed with Admin account

[stevencohn]

Note to self

• OneMoreSetup.log shows normal install (and expected TrustedProtocol access exception during uninstall)
• OneMore..log included

63528:1] Running command AnalyzeCommand
63528:1] Error running command AnalyzeCommand
63528:1] System.OutOfMemoryException
Message: Out of memory.
Source: System.Drawing
StackTrace:    at System.Drawing.Image.GetThumbnailImage(Int32 thumbWidth, Int32 thumbHeight, GetThumbnailImageAbort callback, IntPtr callbackData)
   at River.OneMoreAddIn.Commands.AnalyzeCommand.ReportImage(Table detail, XElement image, Boolean printout)
   at River.OneMoreAddIn.Commands.AnalyzeCommand.ReportPage(Table table, String pageId)
   at River.OneMoreAddIn.Commands.AnalyzeCommand.ReportPages(XElement container, XElement section, String folderPath, String skipId)
   at River.OneMoreAddIn.Commands.AnalyzeCommand.ReportAllPages(XElement container, XElement folder, String folderPath, String skipId)
   at River.OneMoreAddIn.Commands.AnalyzeCommand.<Execute>d__20.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.GetResult()
   at River.OneMoreAddIn.CommandFactory.<Run>d__6.MoveNext()
TargetSite: [System.Drawing] System.Drawing.Image::GetThumbnailImage()

and

60780:6] ..error invoking action
60780:6] ..System.Runtime.InteropServices.COMException
Message: Exception from HRESULT: 0x8004202C
Description: The selection is invalid
ErrorCode: 0x8004202C (-2147213268)
HResult: 0x8004202C (-2147213268)
Source: Microsoft.Office.Interop.OneNote
StackTrace:    at Microsoft.Office.Interop.OneNote.ApplicationClassCOM.UpdatePageContent(String bstrPageChangesXmlIn, DateTime dateExpectedLastModified, XMLSchema xsSchema, Boolean force)
   at Microsoft.Office.Interop.OneNote.ApplicationClass.UpdatePageContent_AutoBusyRetry(String bstrPageChangesXmlIn, DateTime dateExpectedLastModified, XMLSchema xsSchema, Boolean force)
   at Microsoft.Office.Interop.OneNote.ApplicationClass.UpdatePageContent(String bstrPageChangesXmlIn, DateTime dateExpectedLastModified, XMLSchema xsSchema, Boolean force)
   at River.OneMoreAddIn.OneNote.<>c__DisplayClass50_0.<Update>b__0()
   at River.OneMoreAddIn.OneNote.<InvokeWithRetry>d__26.MoveNext()
TargetSite: [Microsoft.Office.Interop.OneNote] Microsoft.Office.Interop.OneNote.ApplicationClassCOM::UpdatePageContent()

60780:6] Running command InsertExpandCommand
60780:15] Running command RemoveCitationsCommand
60780:14] Running command SearchAndReplaceCommand
60780:14] ..found 43 matches
60780:5] Running command CropImageCommand
60780:4] Running command ColorizeCommand
60780:4] Running command ColorizeCommand
60780:4] Running command SettingsCommand
60780:4] Error running command SettingsCommand
60780:4] System.ComponentModel.Win32Exception
Message: The handle is invalid
Source: System.Windows.Forms
StackTrace:    at System.Windows.Forms.Control.GetSafeHandle(IWin32Window window)
   at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
   at River.OneMoreAddIn.Commands.SettingsCommand.<Execute>d__1.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.GetResult()
   at River.OneMoreAddIn.CommandFactory.<Run>d__6.MoveNext()
TargetSite: [System.Windows.Forms] System.Windows.Forms.Control::GetSafeHandle()

[stevencohn]

Note the OutOfMemoryException related to GetThumbnailImage is solved by #607

[stevencohn]

Ref #622