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OneMore is not working properly on my computer

Open Chris-zixuan opened this issue 5 months ago • 2 comments
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The computer system I use is win10 enterprise version, version 10.0.19042. Onenote is a Microsoft 365 version, and the specific version number is 18827.20128 The onemore version is version 6.7.3.

Problem: After opening OneNote, OneMore can display in the menu bar normally, but there is no response when clicking, even if you click on the version, there is no response.

I consulted the add-in as per the docs and it is enabled normally. Administrative privileges were also used to install and perform repair work. But it didn't help.

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OneMore.log

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Chris-zixuan avatar Jun 10 '25 10:06 Chris-zixuan

Looking at your log file, I would strongly suggest reinstalling (repair) OneNote itself.

stevencohn avatar Jun 10 '25 10:06 stevencohn

Looking at your log file, I would strongly suggest reinstalling (repair) OneNote itself.

Although reinstalling OneNote is troublesome for me, it seems that there is no other way since you said so. By the way, thank you very much for your software. It is your software that made me decide to continue using OneNote.

Chris-zixuan avatar Jun 11 '25 01:06 Chris-zixuan

Closing for now due to inactivity.

stevencohn avatar Aug 30 '25 17:08 stevencohn