Signal-Android icon indicating copy to clipboard operation
Signal-Android copied to clipboard

Something went wrong

Open x64x2 opened this issue 1 year ago • 6 comments
trafficstars

Bug description

Delay response time which keeps prolonging verification

Steps to reproduce

  • Try to verify phone number using a non EU or US phone number

Actual result: unnecessary delay and frustration Expected result: actually verify my phone number and not putting me through unnecessary stress

x64x2 avatar Apr 09 '24 00:04 x64x2

As in, the SMS takes a very long time to send do your device?

alex-signal avatar Apr 09 '24 14:04 alex-signal

As in, the SMS takes a very long time to send do your device?

Yes after answering a series of captcha

x64x2 avatar Apr 10 '24 08:04 x64x2

Are you able to share your country code with me? I can hand it off to support and have them check to see if there have been delivery issues in your region. You can also reach out to support directly at support at signal dot org.

alex-signal avatar Apr 10 '24 17:04 alex-signal

Are you able to share your country code with me? I can hand it off to support and have them check to see if there have been delivery issues in your region. You can also reach out to support directly at support at signal dot org.

234 is my country code

x64x2 avatar Apr 11 '24 08:04 x64x2

I have a similar issue and have emailed support. When I try to register a number with country code +234, it takes me through the usual CAPTCHA and after a delay, I get an error saying "unable to request verification code. Please check network connecrion and try again" Now, if I retry the same number multiole times, Signal temporarily blocks registration because I tried too many times. I've tried with both Signal and Molly (a 3rd party app for Signal) Screenshot_20240413-194107_Molly Polish_20240416_202640153

TournelHenry avatar Apr 16 '24 19:04 TournelHenry

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

stale[bot] avatar Aug 13 '24 07:08 stale[bot]