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Spam Error Message in Frontend

Open timhartmann opened this issue 4 years ago • 3 comments

If a user wants to write several comments too often or too quickly, the form is not submitted. However, he does not receive an error message and wonders why the submission does not work.

Suggestion: Customizable error message.

timhartmann avatar Jan 09 '21 16:01 timhartmann

"Failing silently" has its merits in spam protection (not giving spammers a hint how to change their behaviour, or even an indication that their submission didn't go through), but this indeed has a UX impact.

Thank you for the comment - evaluating how we deal with submissions failed due to triggering the "spam radar" could be evaluated further...

sebastiangreger avatar Jan 10 '21 06:01 sebastiangreger

I understand. I can understand that very well. In this regard, I am also unsure how to deal with it.

timhartmann avatar Jan 11 '21 06:01 timhartmann

We decided to go with frontend feedback when spam is detected. Let's see how this performs, but for now putting good user feedback before obscurity for spammers should take precedence.

If you are interested, the first beta of Commentions v2.0 is out now and any feedback or bug reports are most welcome!

sebastiangreger avatar May 04 '21 12:05 sebastiangreger

@timhartmann I hope you don't mind me pinging you here in a slightly off-topic manner, but I'd like to draw your attention to my update that I am no longer able to maintain the Commentions plugin in the future → details here.

sebastiangreger avatar Dec 11 '22 06:12 sebastiangreger