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Unable to locate Outlook executable on your system.

Open Hazelnutted opened this issue 2 years ago • 12 comments
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Any help? WhatsApp Image 2023-06-20 at 17 32 36

Hazelnutted avatar Jun 20 '23 10:06 Hazelnutted

I started getting the same error a couple of weeks ago :(

Rhyke1677 avatar Oct 23 '23 02:10 Rhyke1677

It's the first time to use this app on my laptop and I met this error. I don't know how to solve this.

benhbm avatar Nov 04 '23 21:11 benhbm

There's a log that should be generated in the installation folder, C:\Program Files(x86)\Outlook on the Desktop. If you could attach it, it should help me figure out what's going wrong.

mscrivo avatar Nov 09 '23 01:11 mscrivo

The attachment is the log on my computer.

------------------ 原始邮件 ------------------ 发件人: "mscrivo/OotD" @.>; 发送时间: 2023年11月9日(星期四) 上午9:07 @.>; @.@.@.***>; 主题: Re: [mscrivo/OotD] Unable to locate Outlook executable on your system. (Issue #204)

There's a log that should be generated in the installation folder, C:\Program Files(x86)\Outlook on the Desktop. If you could attach it, it should help me figure out what's going wrong.

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you commented.Message ID: @.***>

benhbm avatar Nov 09 '23 01:11 benhbm

Same issue. The log:

2023-11-15 08:43:00.4040 INFO Command Line Args: -s 2023-11-15 08:43:00.4438 INFO Found 15.0 key 2023-11-15 08:43:00.4438 INFO Found 16.0 key 2023-11-15 08:43:00.4438 INFO Found 9.0 key 2023-11-15 08:43:00.4438 INFO Found C2RSvcMgr key 2023-11-15 08:43:00.4438 INFO Found ClickToRun key 2023-11-15 08:43:00.4438 INFO Found Common key 2023-11-15 08:43:00.4438 INFO Found DmsClient key 2023-11-15 08:43:00.4438 INFO Found Excel key 2023-11-15 08:43:00.4438 INFO Found Outlook key 2023-11-15 08:43:00.4438 INFO Found PowerPoint key 2023-11-15 08:43:00.4438 INFO Found Visio key 2023-11-15 08:43:00.4438 INFO Found Word key 2023-11-15 08:43:00.4438 INFO Office version 16 detected 2023-11-15 08:43:00.4438 INFO Outlook path reported as and Outlook.exe found in that path 2023-11-15 08:43:00.4438 ERROR Unable to find Outlook exe location in registry 2023-11-15 08:43:02.7204 INFO Command Line Args:
2023-11-15 08:43:02.7541 INFO Found 15.0 key 2023-11-15 08:43:02.7541 INFO Found 16.0 key 2023-11-15 08:43:02.7541 INFO Found 9.0 key 2023-11-15 08:43:02.7541 INFO Found C2RSvcMgr key 2023-11-15 08:43:02.7541 INFO Found ClickToRun key 2023-11-15 08:43:02.7541 INFO Found Common key 2023-11-15 08:43:02.7541 INFO Found DmsClient key 2023-11-15 08:43:02.7541 INFO Found Excel key 2023-11-15 08:43:02.7541 INFO Found Outlook key 2023-11-15 08:43:02.7541 INFO Found PowerPoint key 2023-11-15 08:43:02.7541 INFO Found Visio key 2023-11-15 08:43:02.7541 INFO Found Word key 2023-11-15 08:43:02.7541 INFO Office version 16 detected 2023-11-15 08:43:02.7541 INFO Outlook path reported as and Outlook.exe found in that path 2023-11-15 08:43:02.7541 ERROR Unable to find Outlook exe location in registry

disco32r avatar Nov 15 '23 13:11 disco32r

I'm unable to reproduce this so far, can any of you provide more context on your setups:

  1. Version of Windows (can be found with Win+R, typing winver )
  2. Version of Outlook (can be found by opening Outlook, File > Office Account > About Microsoft Outlook) Should look something like: Microsoft® Outlook® for Microsoft 365 MSO (Version 2311 Build 16.0.17029.20028) 32-bit
  3. When the problem started, ie. after updating OotD, after updating Microsoft Office, something else?

In the mean time, I will try creating a fresh install of windows and Office to see if I can reproduce.

Thanks!

mscrivo avatar Nov 25 '23 15:11 mscrivo

Hi @mscrivo , i have the same issue Attaching files

  1. image
  2. image
  3. This is the first time i am trying to install Outlookonthedesktop, i have not updated windows or office in the last 6 months.

VellalaVineeth avatar Feb 01 '24 23:02 VellalaVineeth

I think i figured out the issue, outlook is named olk.exe on my laptop by default. Any way to repoint to the olk.exe?

VellalaVineeth avatar Feb 01 '24 23:02 VellalaVineeth

Ah! I didn't realize they now use olk.exe. I'll have to update the code to look for that. Thank you!

mscrivo avatar Feb 03 '24 01:02 mscrivo

Ah actually olk.exe is the new Outlook for windows. Outlook on the Desktop is not compatible with that version. It only works with the standalone version installed from Office 365.

mscrivo avatar Feb 03 '24 01:02 mscrivo

same error

lasiame avatar Feb 04 '24 06:02 lasiame

Ah actually olk.exe is the new Outlook for windows. Outlook on the Desktop is not compatible with that version. It only works with the standalone version installed from Office 365.

Ohh i see, thanks for the quick response. Is there any way i can use Ootd for Outlook on the Desktop ?

VellalaVineeth avatar Feb 04 '24 14:02 VellalaVineeth

Same error. More information:

  1. The last line in the log: ERROR Unable to find Outlook exe location in registry.
  2. Windows version: Windows 11 24H2 (OS version, 26100.4349)
  3. Outlook version: 1.2025.611.400 (Production)

I'm wondering if this error is ralated with the installation path because my Outlook is in C disk while my OoTD is set up in D disk.

So could you please tell us the recent progress of this error? I can't wait to use this wonderful software😁😁😁. Hoping for your early reply. Thank you! @mscrivo

CzLiu223 avatar Jun 22 '25 09:06 CzLiu223

Hey folks, if you're seeing an error regarding olk.exe, that means you're using the "New" Outlook experience, in which they've seemingly removed the ability to use the Outlook View Control completely. Unfortunately, there's nothing I can do fix that. You're only option is to use the legacy Outlook experience, or not use OotD. Sorry 😞

mscrivo avatar Jun 22 '25 20:06 mscrivo

Hey folks, if you're seeing an error regarding olk.exe, that means you're using the "New" Outlook experience, in which they've seemingly removed the ability to use the Outlook View Control completely. Unfortunately, there's nothing I can do fix that. You're only option is to use the legacy Outlook experience, or not use OotD. Sorry 😞

OK, fine👌. Thanks for your kind reply!

CzLiu223 avatar Jun 22 '25 21:06 CzLiu223