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Published 20 hours ago • verified publisher icon sassoftware

Error on startup

Open mrappholz opened this issue 5 years ago • 1 comments
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Describe the bug

Outlook on the Desktop Error

There was an error initializing the application:

Ausnahmefehler aufgetreten. (0x80020009 (DISP_E_EXCEPTION))

OK

Windows Version Windows 10 x64 1909)

Additional context and log file 2020-08-26 06:39:32.5838 INFO Command Line Args:
2020-08-26 06:39:32.6357 INFO Found 14.0 key 2020-08-26 06:39:32.6357 INFO Found 15.0 key 2020-08-26 06:39:32.6357 INFO Found 16.0 key 2020-08-26 06:39:32.6357 INFO Found ClickToRun key 2020-08-26 06:39:32.6357 INFO Found Common key 2020-08-26 06:39:32.6357 INFO Found Delivery key 2020-08-26 06:39:32.6357 INFO Found Excel key 2020-08-26 06:39:32.6357 INFO Found MS Project key 2020-08-26 06:39:32.6463 INFO Found Outlook key 2020-08-26 06:39:32.6463 INFO Found PowerPoint key 2020-08-26 06:39:32.6463 INFO Found Word key 2020-08-26 06:39:32.6463 INFO Office version 16 detected 2020-08-26 06:39:32.6463 INFO Outlook path reported as C:\Program Files\Microsoft Office\Root\Office16\ and Outlook.exe found in that path 2020-08-26 06:39:32.6463 INFO Outlook Bitness is: x64 2020-08-26 06:39:33.3415 DEBUG Checking to see if there is an instance running. 2020-08-26 06:39:42.9804 INFO Starting the instance manager and loading instances. 2020-08-26 06:39:43.1354 DEBUG Loading app settings from registry 2020-08-26 06:39:43.1354 DEBUG Settings Found. 2020-08-26 06:39:43.1354 DEBUG Multiple instances to load 2020-08-26 06:39:43.2132 DEBUG Instantiating instance Aufgaben 2020-08-26 06:39:45.1806 INFO Outlook folder path: IPM.Task 2020-08-26 06:39:45.4783 ERROR Error initializing window. COMException System.Runtime.InteropServices.COMException (0x80020009): Ausnahmefehler aufgetreten. (0x80020009 (DISP_E_EXCEPTION)) at OLXLib.IViewCtl.set_Folder(String pVal) at AxOLXLib.AxViewCtl.set_Folder(String value) at OotD.Forms.MainForm.InitializeViewsFromPreferences() at OotD.Forms.MainForm.LoadSettings() at OotD.Forms.MainForm..ctor(String instanceName) Void set_Folder(System.String) at OLXLib.IViewCtl.set_Folder(String pVal) at AxOLXLib.AxViewCtl.set_Folder(String value) at OotD.Forms.MainForm.InitializeViewsFromPreferences() at OotD.Forms.MainForm.LoadSettings() at OotD.Forms.MainForm..ctor(String instanceName) 2020-08-26 06:40:16.7413 ERROR Could not load instances COMException System.Runtime.InteropServices.COMException (0x80020009): Ausnahmefehler aufgetreten. (0x80020009 (DISP_E_EXCEPTION)) at OLXLib.IViewCtl.set_Folder(String pVal) at AxOLXLib.AxViewCtl.set_Folder(String value) at OotD.Forms.MainForm.InitializeViewsFromPreferences() at OotD.Forms.MainForm.LoadSettings() at OotD.Forms.MainForm..ctor(String instanceName) at OotD.Forms.InstanceManager.LoadInstances() at OotD.Startup.Main(String[] args) Void set_Folder(System.String) at OLXLib.IViewCtl.set_Folder(String pVal) at AxOLXLib.AxViewCtl.set_Folder(String value) at OotD.Forms.MainForm.InitializeViewsFromPreferences() at OotD.Forms.MainForm.LoadSettings() at OotD.Forms.MainForm..ctor(String instanceName) at OotD.Forms.InstanceManager.LoadInstances() at OotD.Startup.Main(String[] args)

mrappholz avatar Aug 26 '20 07:08 mrappholz

Started getting the same error after running "Outlook /cleanviews" because I was originally getting the "Could not read the Calendar"

2020-09-11 15:19:19.6578 ERROR Error initializing window. COMException System.Runtime.InteropServices.COMException (0x80020009): Exception occurred. (0x80020009 (DISP_E_EXCEPTION)) at OLXLib.IViewCtl.set_Folder(String pVal) at AxOLXLib.AxViewCtl.set_Folder(String value) at OotD.Forms.MainForm.InitializeViewsFromPreferences() at OotD.Forms.MainForm.LoadSettings() at OotD.Forms.MainForm..ctor(String instanceName) Void set_Folder(System.String) at OLXLib.IViewCtl.set_Folder(String pVal) at AxOLXLib.AxViewCtl.set_Folder(String value) at OotD.Forms.MainForm.InitializeViewsFromPreferences() at OotD.Forms.MainForm.LoadSettings() at OotD.Forms.MainForm..ctor(String instanceName) 2020-09-11 15:19:23.6468 ERROR Could not load instances COMException System.Runtime.InteropServices.COMException (0x80020009): Exception occurred. (0x80020009 (DISP_E_EXCEPTION)) at OLXLib.IViewCtl.set_Folder(String pVal) at AxOLXLib.AxViewCtl.set_Folder(String value) at OotD.Forms.MainForm.InitializeViewsFromPreferences() at OotD.Forms.MainForm.LoadSettings() at OotD.Forms.MainForm..ctor(String instanceName) at OotD.Forms.InstanceManager.LoadInstances() at OotD.Startup.Main(String[] args) Void set_Folder(System.String) at OLXLib.IViewCtl.set_Folder(String pVal) at AxOLXLib.AxViewCtl.set_Folder(String value) at OotD.Forms.MainForm.InitializeViewsFromPreferences() at OotD.Forms.MainForm.LoadSettings() at OotD.Forms.MainForm..ctor(String instanceName) at OotD.Forms.InstanceManager.LoadInstances() at OotD.Startup.Main(String[] args)`

Clearing the settings from the registry (Computer\HKEY_CURRENT_USER\SOFTWARE\SMR Computer Services\Outlook on the Desktop) fixed it for me. But now I can't get a second instance to show a different calendar because whenever I select the calendar i get Screenshot 2020-09-11 154841

GlitchyPie avatar Sep 11 '20 14:09 GlitchyPie