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Reconnecting when trying to press buttons

Open CryOnics1 opened this issue 1 year ago • 7 comments

Hello!

I have 2 mac m2 (sonoma) with custom RustDesk build v1.2.4 from pro console

When i connect to a remote computer, I can control the mouse, but when I click a button I get an error and reconnect erroor

I downloaded not custom build RustDesk v1.2.3 and everything works fine! i can press button...

CryOnics1 avatar Apr 29 '24 19:04 CryOnics1

Could you also help test https://github.com/rustdesk/rustdesk/releases/tag/nightly? the custom client is based on the nightly build.

rustdesk avatar Apr 30 '24 00:04 rustdesk

Could you also help test https://github.com/rustdesk/rustdesk/releases/tag/nightly? the custom client is based on the nightly build.

nightly build works good but in the custom version, the default keyboard setting is set to Input source 2 and i can't change. screen

When i changing input source in nightly build i have the same error. How do I change the input source in a custom build?

CryOnics1 avatar Apr 30 '24 04:04 CryOnics1

@fufesou follow this up.

rustdesk avatar Apr 30 '24 04:04 rustdesk

@fufesou two issues

  • [ ] intput source 2 is default in custom and can not change
  • [ ] why input source 2 trigger the connection issue.

rustdesk avatar Apr 30 '24 05:04 rustdesk

@CryOnics1 do you have this issue https://rustdesk.com/docs/en/client/mac/#enable-permissions? Can you see input monitor permission warning on your main window?

image

rustdesk avatar Apr 30 '24 10:04 rustdesk

@CryOnics1 do you have this issue https://rustdesk.com/docs/en/client/mac/#enable-permissions? Can you see input monitor permission warning on your main window?

no, i don't see warnings, permissions were set, anyway it works in not custom build

CryOnics1 avatar Apr 30 '24 10:04 CryOnics1

Could you also confirm in system settings?

image

rustdesk avatar Apr 30 '24 10:04 rustdesk

Could you also confirm in system settings?

hm.. there was not, i added the custom build manually and program was crashed and then it wouldn't start

I stopped the service manually and replaced the old program then it works. I still can't change the source, but I can press buttons.

thanks

CryOnics1 avatar Apr 30 '24 12:04 CryOnics1

I can't switch the language and some hotkeys don't work

CryOnics1 avatar Apr 30 '24 12:04 CryOnics1

If possible, you can try out my custom build, https://rustdesk.com/build/tasks/51844aeb-7dcc-432e-81c5-a994a465f5fc/files/mydesk-arm64.dmg

rustdesk avatar Apr 30 '24 12:04 rustdesk

If possible, you can try out my custom build, https://rustdesk.com/build/tasks/51844aeb-7dcc-432e-81c5-a994a465f5fc/files/mydesk-arm64.dmg

i use my server

CryOnics1 avatar Apr 30 '24 13:04 CryOnics1

You can use my server for test if you are ok

rustdesk avatar Apr 30 '24 13:04 rustdesk

@CryOnics1 Hi, can you please give a screenshot of the Custom Client in the web console? Please hide the privacte informations.

nightly build works good but in the custom version, the default keyboard setting is set to Input source 2 and i can't change.

Maybe custom client configuration affects that.

fufesou avatar Apr 30 '24 15:04 fufesou

@CryOnics1 Hi, can you please send me your custom client dmg file? Maybe I can get more clues by running the dmg.

Hi, sent

CryOnics1 avatar Apr 30 '24 16:04 CryOnics1

@CryOnics1 Hi, can you please give a screenshot of the Custom Client in the web console? Please hide the privacte informations.

image

CryOnics1 avatar Apr 30 '24 16:04 CryOnics1

@CryOnics1 Hi, thanks for your reply.

I've tried your dmg file. But I cannot reproduce the issue of selecting input source.

  1. I can see the card of "Input Monitoring".
1714532307383
  1. I can't select "Input Source 1" until I enable it. But after enabling it, I can select "Input Source 1".

The behavior is the same to the RustDesk nightly build.

fufesou avatar May 01 '24 03:05 fufesou

@CryOnics1 Hi, thanks for your reply.

I've tried your dmg file. But I cannot reproduce the issue of selecting input source.

  1. I can see the card of "Input Monitoring".

  2. I can't select "Input Source 1" until I enable it. But after enabling it, I can select "Input Source 1".

The behavior is the same to the RustDesk nightly build.

Hi, hm interesting.. okay when i added it manually it works, i still can't select "Input Sorce 1", but can work thanks!

CryOnics1 avatar May 01 '24 07:05 CryOnics1