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When retrieving new logs the connection to client gets lost

Open xpnoiboix opened this issue 4 years ago • 3 comments

When retrieving new logs the connection to client gets lost then restarts again repeatedly if i keep trying. However I can view old logs before the day it started crashing.

Also what is the directory for the logs in the clients device. Maybe I can just manually grab them instead?

Any suggestions?

Thanks.

xpnoiboix avatar Jul 13 '21 22:07 xpnoiboix

Logs by default are located at C:\Users\USERNAME\AppData\Roaming\Logs

I have not had that issue, MaxXor will need to help you with that one.

BurntDog avatar Jul 14 '21 04:07 BurntDog

You are probably running an old version of Quasar and/or have updated the client to the latest recently?

MaxXor avatar Jul 24 '21 19:07 MaxXor

I am having the very same problem. When I want to retrieve logs of more days, for example 7 days (that is, 7 files), the window of Keylogger just crashes and nothing gets downloaded. Quasar version v1.4.0. And it happened in just one of client(s). The connection just restarts by itself.

Edit: deleting old logs on the client, and downloading fewer, new logs, works fine. I think it has to do with the amount of files it has to download & decrypt?

thevalo avatar Apr 15 '22 09:04 thevalo