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Account recovery request

Open QuXiang2333 opened this issue 1 year ago • 1 comments

PyPI Username

XiangQu

Reason for request

Lost 2FA authentication app or security token

Code of Conduct

  • [x] I agree to follow the PSF Code of Conduct

Acknowledgement

  • [X] I understand that it may take a significant amount of time to process my account recovery request.

QuXiang2333 avatar May 01 '24 07:05 QuXiang2333

Dear PyPI Support,

I am writing to request assistance with my PyPI account, username XiangQu, linked to the email address [email protected].

I have lost access to my 2FA authentication due to changing devices, though I remember my username and password. Could you please provide a recovery code or suggest an alternative method to regain access to my account? Your help in resolving this issue would be greatly appreciated.

Thank you for your attention to this matter.

Best regards, Xiang Qu

QuXiang2333 avatar May 01 '24 07:05 QuXiang2333

Hi @QuXiang2333,

Thanks for your patience. I have initiated an account recovery process and an email is being sent to the primary email address associated with your account. We will proceed from there, thanks!

Thespi-Brain avatar Jul 23 '24 18:07 Thespi-Brain