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Improving the on-boarding process on PublicLab website

Open cesswairimu opened this issue 4 years ago • 6 comments

This is an issue to continue the discussion we had a few weeks ago with @ebarry on the soc call, stemming from a conversation we had last year in the web and coding prioritization team late last year.. on how we can better the on-boarding process on the publiclab website / explain the levels of accessibility(rights) to new contributors, what different users can/can't do, e.g when one is allowed to add a tag etc. Possibly include a kinda of "tour" for new contributors Liz's idea "maybe take a look at how Discourse does it and see what we can borrow".

A good example is what @17sushmita did on this pull request ..on what an author and a first-timer sees on tags add(+) button. non-author non-author

author author

Any input from the community is welcomed. Thanks

Ideas on pages/places to improve

  • [ ] Explain why new contributors can't save a post as draft(@TildaDares) - https://github.com/publiclab/plots2/issues/9977
  • [x] Add a hover text on the lock button(@TildaDares) - https://github.com/publiclab/plots2/issues/9978

cesswairimu avatar Jul 06 '21 17:07 cesswairimu

A new contributor on PublicLab cannot create drafts and there's no help text or guide in the post page that helps the user understand this. I remember being really confused when I wanted to save my proposal as a draft.

Screenshot 2021-07-09 at 09 55 30

A small text could be added at the bottom that says New contributors are not allowed to create drafts.

A good example is what @17sushmita did on this pull request ..on what an author and a first-timer sees on tags add(+) button. non-author

Is it possible to show the popover on hover instead of click? When a contributor sees the disabled sign first, they might not bother to click and read why they can't add tags.

It would also be really helpful if contributors could hover over the lock icon on a locked page to see why it has that icon.

Screenshot 2021-07-09 at 10 06 24

TildaDares avatar Jul 09 '21 08:07 TildaDares

really awesome @TildaDares ...yeah I agree a popover would be better, not sure if its possible to show different texts on a hover based on which kind of user is logged out but will research on it...I will add the ideas on the issue as a checklist. Thanks

cesswairimu avatar Jul 10 '21 02:07 cesswairimu

I love the idea @TildaDares and also wonder if you have other ideas for places to sort of smooth the onboarding with such tips!

jywarren avatar Jul 13 '21 19:07 jywarren

It would also be really helpful if contributors could hover over the lock icon on a locked page to see why it has that icon.

this too. Great idea!

jywarren avatar Jul 13 '21 19:07 jywarren

These are fantastic ideas. Thank you for creating them as a checklist @cesswairimu ! It would be great to see any/all of these ideas implemented.

ebarry avatar Jul 26 '21 14:07 ebarry

Thanks @ebarry, I will create issues for them and maybe give them a shout out on next week's check-in

cesswairimu avatar Aug 01 '21 18:08 cesswairimu