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Project not synchronizing properly

Open rhernandezcemssa opened this issue 1 year ago • 2 comments

I'm having an issue with one of the Qfield projects I'm working with, changes I'm making with on the desktop are suddenly not appearing on the tablet app after synchronizing, even though it says it has been done correctly and the updated files have been transferred, and the project status appears as "ok". The app is up to date and I've tried deleting the layer files from the desktop folder and putting them back on so they are deleted and re-uploaded on the cloud, but the project still remains unchanged on the app, deleting the saved project and downloading it again doesn't work either. Other projects are synchronizing fine, and this has happened to me before and the only solution I've found is completely deleting the project from QfieldCloud on the desktop and uploading it again as a new empty QFieldCloud project. I was wondering if anyone else has encountered this problem and found a workaround that doesn't require deleting the whole project and reuploading from scratch.

rhernandezcemssa avatar Jan 29 '24 10:01 rhernandezcemssa

I have the same issue since today!

ErwanLeCocq avatar Mar 25 '24 20:03 ErwanLeCocq

Are you using app.qfield.cloud? Please use the dedicated support there: https://support.qfield.cloud/portal/en/home . You can also share your username and faulty project here.

suricactus avatar Mar 25 '24 20:03 suricactus