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Mini Zigbee Switch Not Connecting and Error in Zigbee2MQTT Interview Process

Open nico-dotcom opened this issue 1 year ago • 0 comments

What happened?

Issue: Mini Zigbee Switch Not Connecting and Error in Zigbee2MQTT Interview Process

Hello everyone,

I’m trying to connect a mini Zigbee switch, but I keep encountering errors during the Zigbee2MQTT interview process. The specific error I’m getting is:

[2024-10-07 14:28:53] error: z2m: Request 'zigbee2mqtt/bridge/request/device/interview' failed with error: 'interview of '0xa4c138dbfba86d97' (0xa4c138dbfba86d97) failed: Error: Interview failed because can not get node descriptor ('0xa4c138dbfba86d97')'.

Additionally, I’m also seeing this error in the developer console:

"Cannot read properties of undefined (reading 'clusters')".

I’ve already restarted everything and updated Zigbee2MQTT, but the issue persists. Other Zigbee devices are working perfectly, so it seems to be specific to this switch.

Has anyone come across this issue or have any suggestions on how to resolve it?

Unfortunately, I’m unable to attach the error file because it’s not being downloaded from Zigbee2MQTT.

Thanks in advance for your help!

Device giving the problem: https://es.aliexpress.com/item/1005005748125397.html?spm=a2g0o.order_list.order_list_main.117.21ef194duKVZMh&gatewayAdapt=glo2esp

What browsers are you seeing the problem on?

Chrome

Relevant stacktrace

**Current url**: http://192.168.1.20:8080/#/device/0xa4c138dbfba86d97/dev-console
**Previous url**: 


**Error type**: TypeError
**Error message**: Cannot read properties of undefined (reading 'clusters')



TypeError: Cannot read properties of undefined (reading 'clusters')
    at zs.render (http://192.168.1.20:8080/assets/ConnectedDevicePage-792280da.js:1:31105)
    at ab (http://192.168.1.20:8080/assets/index-74e84a13.js:43:6186)
    at yD (http://192.168.1.20:8080/assets/index-74e84a13.js:43:5982)
    at r3 (http://192.168.1.20:8080/assets/index-74e84a13.js:43:44865)
    at e3 (http://192.168.1.20:8080/assets/index-74e84a13.js:43:39756)
    at ISe (http://192.168.1.20:8080/assets/index-74e84a13.js:43:39682)
    at ap (http://192.168.1.20:8080/assets/index-74e84a13.js:43:39534)
    at cb (http://192.168.1.20:8080/assets/index-74e84a13.js:43:35900)
    at CD (http://192.168.1.20:8080/assets/index-74e84a13.js:43:36704)
    at Gn (http://192.168.1.20:8080/assets/index-74e84a13.js:41:3283)

Did you download state.json.zip?

I will not attach state.json.zip

nico-dotcom avatar Oct 07 '24 18:10 nico-dotcom