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Updating fails: "maintenancetool quit unexpectedly"

Open shanecav84 opened this issue 1 year ago • 11 comments
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Bug Report

Crashes when trying to update.

Steps to Reproduce

  1. Open app
  2. "New version is available" modal pops up
  3. Click Update
  4. App crashes

Your Environment

  • GPT4All version (if applicable): 3.2.1
  • Operating System: macOS 15.0
  • Chat model used (if applicable):

macOS crash report

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Incident Identifier: 80ADEB88-A5CF-4C56-B10E-B3641878A1E2
CrashReporter Key:   4CDF1C27-2475-AEAC-204D-5CE5923AD52F
Hardware Model:      MacBookPro18,3
Process:             maintenancetool [65271]
Path:                /Applications/gpt4all/maintenancetool.app/Contents/MacOS/maintenancetool
Identifier:          com.yourcompany.installerbase
Version:             4.7.0 (4.7.0)
Code Type:           X86-64 (Native)
Role:                Unspecified
Parent Process:      launchd [1]
Coalition:           gpt4all [172374]
Responsible Process: gpt4all [65231]

Date/Time:           2024-09-23 22:01:51.4037 -0600
Launch Time:         2024-09-23 22:01:51.3915 -0600
OS Version:          macOS 15.0 (24A335)
Release Type:        User
Report Version:      104

Exception Type:  EXC_CRASH (SIGKILL (Code Signature Invalid))
Exception Codes: 0x0000000000000000, 0x0000000000000000
Termination Reason: CODESIGNING 1 Taskgated Invalid Signature

Triggered by Thread:  0

Thread 0 Crashed:
0   main_executable_path_missing  	    0x7ff7ffdf1f7c 0x7ff7ffdef000 + 12156


Thread 0 crashed with X86 Thread State (64-bit):
  rax: 0x0000000000000000  rbx: 0x0000000000000000  rcx: 0x0000000000000000  rdx: 0x0000000000000000
  rdi: 0x0000000000000000  rsi: 0x0000000000000000  rbp: 0x0000000000000000  rsp: 0x0000000000000000
   r8: 0x0000000000000000   r9: 0x0000000000000000  r10: 0x0000000000000000  r11: 0x0000000000000000
  r12: 0x0000000000000000  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x0000000000000000
  rip: <unavailable>       rfl: 0x0000000000000203
 tmp0: 0x0000000000000000 tmp1: 0x0000000000000000 tmp2: 0x0000000000000000


Binary Images:
       0x2073bd000 -        0x207449fff dyld_path_missing (*) <e6056c94-fc2d-3517-b1e1-46d8eb58a10e> /dyld_path_missing
    0x7ff7ffdef000 -     0x7ff7ffe1efff main_executable_path_missing (*) <e447ba6f-c0b7-3dcb-b110-b38e57558dc3> /main_executable_path_missing
               0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???

Error Formulating Crash Report:
dyld_process_snapshot_get_shared_cache failed
PC register does not match crashing frame (0x0 vs 0x7FF7FFDF1F7C)

EOF

-----------
Full Report
-----------

{"app_name":"maintenancetool","timestamp":"2024-09-23 22:01:51.00 -0600","app_version":"4.7.0","slice_uuid":"419ad3e4-9149-3064-bd5f-12e6c084b388","build_version":"4.7.0","platform":0,"bundleID":"com.yourcompany.installerbase","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 15.0 (24A335)","roots_installed":0,"name":"maintenancetool","incident_id":"80ADEB88-A5CF-4C56-B10E-B3641878A1E2"}
{
  "uptime" : 100000,
  "procRole" : "Unspecified",
  "version" : 2,
  "userID" : 501,
  "deployVersion" : 210,
  "modelCode" : "MacBookPro18,3",
  "coalitionID" : 172374,
  "osVersion" : {
    "train" : "macOS 15.0",
    "build" : "24A335",
    "releaseType" : "User"
  },
  "captureTime" : "2024-09-23 22:01:51.4037 -0600",
  "codeSigningMonitor" : 1,
  "incident" : "80ADEB88-A5CF-4C56-B10E-B3641878A1E2",
  "pid" : 65271,
  "translated" : true,
  "cpuType" : "X86-64",
  "roots_installed" : 0,
  "bug_type" : "309",
  "procLaunch" : "2024-09-23 22:01:51.3915 -0600",
  "procStartAbsTime" : 2502158229252,
  "procExitAbsTime" : 2502158508620,
  "procName" : "maintenancetool",
  "procPath" : "\/Applications\/gpt4all\/maintenancetool.app\/Contents\/MacOS\/maintenancetool",
  "bundleInfo" : {"CFBundleShortVersionString":"4.7.0","CFBundleVersion":"4.7.0","CFBundleIdentifier":"com.yourcompany.installerbase"},
  "storeInfo" : {"deviceIdentifierForVendor":"B00CB279-0EA1-5132-8E2B-A68C7A608135","thirdParty":true},
  "parentProc" : "launchd",
  "parentPid" : 1,
  "coalitionName" : "gpt4all",
  "crashReporterKey" : "4CDF1C27-2475-AEAC-204D-5CE5923AD52F",
  "lowPowerMode" : 1,
  "responsiblePid" : 65231,
  "responsibleProc" : "gpt4all",
  "codeSigningID" : "",
  "codeSigningTeamID" : "",
  "codeSigningFlags" : 16777216,
  "codeSigningValidationCategory" : 0,
  "codeSigningTrustLevel" : 4294967295,
  "bootSessionUUID" : "467AAB65-6E72-4DCF-ABB0-D7A312BA78D1",
  "wakeTime" : 603,
  "sleepWakeUUID" : "CEA85EC3-3AFB-4593-B015-160A511877FF",
  "sip" : "enabled",
  "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGKILL (Code Signature Invalid)"},
  "termination" : {"flags":66,"code":1,"namespace":"CODESIGNING","indicator":"Taskgated Invalid Signature"},
  "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
  "faultingThread" : 0,
  "threads" : [{"triggered":true,"id":4437112,"threadState":{"flavor":"x86_THREAD_STATE","rbp":{"value":0},"r12":{"value":0},"rosetta":{"tmp2":{"value":0},"tmp1":{"value":0},"tmp0":{"value":0}},"rbx":{"value":0},"r8":{"value":0},"r15":{"value":0},"r10":{"value":0},"rdx":{"value":0},"rdi":{"value":0},"r9":{"value":0},"r13":{"value":0},"rflags":{"value":515},"rax":{"value":0},"rsp":{"value":0},"r11":{"value":0},"rcx":{"value":0},"r14":{"value":0},"rsi":{"value":0}},"frames":[{"imageOffset":12156,"imageIndex":1}]}],
  "usedImages" : [
  {
    "source" : "P",
    "arch" : "x86_64",
    "base" : 8711294976,
    "size" : 577536,
    "uuid" : "e6056c94-fc2d-3517-b1e1-46d8eb58a10e",
    "path" : "\/dyld_path_missing",
    "name" : "dyld_path_missing"
  },
  {
    "source" : "P",
    "arch" : "arm64",
    "base" : 140703126450176,
    "size" : 196608,
    "uuid" : "e447ba6f-c0b7-3dcb-b110-b38e57558dc3",
    "path" : "\/main_executable_path_missing",
    "name" : "main_executable_path_missing"
  },
  {
    "size" : 0,
    "source" : "A",
    "base" : 0,
    "uuid" : "00000000-0000-0000-0000-000000000000"
  }
],
  "vmSummary" : "ReadOnly portion of Libraries: Total=1068K resident=0K(0%) swapped_out_or_unallocated=1068K(100%)\nWritable regions: Total=32.3M written=144K(0%) resident=144K(0%) swapped_out=0K(0%) unallocated=32.2M(100%)\n\n                                VIRTUAL   REGION \nREGION TYPE                        SIZE    COUNT (non-coalesced) \n===========                     =======  ======= \nSTACK GUARD                       56.0M        1 \nStack                             8176K        1 \nVM_ALLOCATE                       24.1M        7 \nVM_ALLOCATE (reserved)              84K        2         reserved VM address space (unallocated)\n__DATA                              76K        4 \n__DATA_CONST                        24K        1 \n__DATA_DIRTY                         8K        2 \n__LINKEDIT                         336K        4 \n__TEXT                             756K        2 \n__TPRO_CONST                       276K        1 \nmapped file                        8.6G       39 \npage table in kernel               144K        1 \n===========                     =======  ======= \nTOTAL                              8.7G       65 \nTOTAL, minus reserved VM space     8.7G       65 \n",
  "legacyInfo" : {
  "threadTriggered" : {

  }
},
  "logWritingSignature" : "07a14bc9a572610cfe228c38f69650f0cb6f754d",
  "trialInfo" : {
  "rollouts" : [
    {
      "rolloutId" : "65a8173205d942272410674b",
      "factorPackIds" : {
        "SIRI_HOME_AUTOMATION_SERVER_FLOW_DEPRECATION" : "65d39fa4cb0e2417d11ce5f6"
      },
      "deploymentId" : 240000001
    },
    {
      "rolloutId" : "6425c75e4327780c10cc4252",
      "factorPackIds" : {
        "SIRI_HOME_AUTOMATION_INTENT_SELECTION_CACHE" : "642600a457e7664b1698eb32"
      },
      "deploymentId" : 240000004
    }
  ],
  "experiments" : [
    {
      "treatmentId" : "c47ab4cc-c9c3-4b5d-a87c-e2433ce02597",
      "experimentId" : "6639bc6ba73d460582162323",
      "deploymentId" : 400000006
    },
    {
      "treatmentId" : "45f4e2a5-551b-4bc2-a2dc-19c244dda8f8",
      "experimentId" : "6643969b3099cf28e049862f",
      "deploymentId" : 400000007
    }
  ]
},
  "reportNotes" : [
  "dyld_process_snapshot_get_shared_cache failed",
  "PC register does not match crashing frame (0x0 vs 0x7FF7FFDF1F7C)"
]
}

Model: MacBookPro18,3, BootROM 11881.1.1, proc 10:8:2 processors, 32 GB, SMC 
Graphics: Apple M1 Pro, Apple M1 Pro, Built-In
Display: Color LCD, 3024 x 1964 Retina, Main, MirrorOff, Online
Memory Module: LPDDR5, Hynix
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4387), wl0: Jul 26 2024 20:03:40 version 20.10.1123.2.8.7.186 FWID 01-94146b8e
IO80211_driverkit-1302.71 "IO80211_driverkit-1302.71" Aug  5 2024 22:09:56
AirPort: 
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: AX88179A, Ethernet, en8
Network Service: Wi-Fi, AirPort, en0
USB Device: USB31Bus
USB Device: USB31Bus
USB Device: USB31Bus
Thunderbolt Bus: MacBook Pro, Apple Inc.
Thunderbolt Bus: MacBook Pro, Apple Inc.
Thunderbolt Bus: MacBook Pro, Apple Inc.

shanecav84 avatar Sep 24 '24 04:09 shanecav84

I can confirm this bug is happening on my M1 MBP as well. Also starting maintenance tool manually also directly crashes it.

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Incident Identifier: 5F14CEEC-F589-47A8-A538-0C9C4B0A4681
CrashReporter Key:   907F7F22-EB5F-D278-4239-A87D157D2BD5
Hardware Model:      MacBookPro18,1
Process:             maintenancetool [64188]
Path:                /Applications/gpt4all/maintenancetool.app/Contents/MacOS/maintenancetool
Identifier:          com.yourcompany.installerbase
Version:             4.7.0 (4.7.0)
Code Type:           X86-64 (Native)
Role:                Unspecified
Parent Process:      launchd [1]
Coalition:           gpt4all [28406]
Responsible Process: gpt4all [64186]

Date/Time:           2024-09-24 10:03:01.1281 +0200
Launch Time:         2024-09-24 10:03:01.0998 +0200
OS Version:          macOS 15.0 (24A335)
Release Type:        User
Report Version:      104

Exception Type:  EXC_CRASH (SIGKILL (Code Signature Invalid))
Exception Codes: 0x0000000000000000, 0x0000000000000000
Termination Reason: CODESIGNING 1 Taskgated Invalid Signature

Triggered by Thread:  0

Thread 0 Crashed:
0   main_executable_path_missing  	    0x7ff7ffe3ff7c 0x7ff7ffe3d000 + 12156


Thread 0 crashed with X86 Thread State (64-bit):
  rax: 0x0000000000000000  rbx: 0x0000000000000000  rcx: 0x0000000000000000  rdx: 0x0000000000000000
  rdi: 0x0000000000000000  rsi: 0x0000000000000000  rbp: 0x0000000000000000  rsp: 0x0000000000000000
   r8: 0x0000000000000000   r9: 0x0000000000000000  r10: 0x0000000000000000  r11: 0x0000000000000000
  r12: 0x0000000000000000  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x0000000000000000
  rip: <unavailable>       rfl: 0x0000000000000203
 tmp0: 0x0000000000000000 tmp1: 0x0000000000000000 tmp2: 0x0000000000000000


Binary Images:
       0x206f4d000 -        0x206fd9fff dyld_path_missing (*) <e6056c94-fc2d-3517-b1e1-46d8eb58a10e> /dyld_path_missing
    0x7ff7ffe3d000 -     0x7ff7ffe6cfff main_executable_path_missing (*) <e447ba6f-c0b7-3dcb-b110-b38e57558dc3> /main_executable_path_missing
               0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???

Error Formulating Crash Report:
dyld_process_snapshot_get_shared_cache failed
PC register does not match crashing frame (0x0 vs 0x7FF7FFE3FF7C)

EOF

-----------
Full Report
-----------

{"app_name":"maintenancetool","timestamp":"2024-09-24 10:03:01.00 +0200","app_version":"4.7.0","slice_uuid":"419ad3e4-9149-3064-bd5f-12e6c084b388","build_version":"4.7.0","platform":0,"bundleID":"com.yourcompany.installerbase","share_with_app_devs":1,"is_first_party":0,"bug_type":"309","os_version":"macOS 15.0 (24A335)","roots_installed":0,"name":"maintenancetool","incident_id":"5F14CEEC-F589-47A8-A538-0C9C4B0A4681"}
{
  "uptime" : 260000,
  "procRole" : "Unspecified",
  "version" : 2,
  "userID" : 501,
  "deployVersion" : 210,
  "modelCode" : "MacBookPro18,1",
  "coalitionID" : 28406,
  "osVersion" : {
    "train" : "macOS 15.0",
    "build" : "24A335",
    "releaseType" : "User"
  },
  "captureTime" : "2024-09-24 10:03:01.1281 +0200",
  "codeSigningMonitor" : 1,
  "incident" : "5F14CEEC-F589-47A8-A538-0C9C4B0A4681",
  "pid" : 64188,
  "translated" : true,
  "cpuType" : "X86-64",
  "roots_installed" : 0,
  "bug_type" : "309",
  "procLaunch" : "2024-09-24 10:03:01.0998 +0200",
  "procStartAbsTime" : 6312579454955,
  "procExitAbsTime" : 6312579914139,
  "procName" : "maintenancetool",
  "procPath" : "\/Applications\/gpt4all\/maintenancetool.app\/Contents\/MacOS\/maintenancetool",
  "bundleInfo" : {"CFBundleShortVersionString":"4.7.0","CFBundleVersion":"4.7.0","CFBundleIdentifier":"com.yourcompany.installerbase"},
  "storeInfo" : {"deviceIdentifierForVendor":"6612DCD3-6A00-5714-A6F4-3388445F60B4","thirdParty":true},
  "parentProc" : "launchd",
  "parentPid" : 1,
  "coalitionName" : "gpt4all",
  "crashReporterKey" : "907F7F22-EB5F-D278-4239-A87D157D2BD5",
  "lowPowerMode" : 1,
  "responsiblePid" : 64186,
  "responsibleProc" : "gpt4all",
  "codeSigningID" : "",
  "codeSigningTeamID" : "",
  "codeSigningFlags" : 16777216,
  "codeSigningValidationCategory" : 0,
  "codeSigningTrustLevel" : 4294967295,
  "bootSessionUUID" : "5A6606DF-ED4C-492E-BEDA-638F349DE489",
  "wakeTime" : 3621,
  "sleepWakeUUID" : "1911B514-8339-4874-8DFC-31887EDD34EB",
  "sip" : "enabled",
  "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGKILL (Code Signature Invalid)"},
  "termination" : {"flags":66,"code":1,"namespace":"CODESIGNING","indicator":"Taskgated Invalid Signature"},
  "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":409},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
  "faultingThread" : 0,
  "threads" : [{"triggered":true,"id":3365318,"threadState":{"flavor":"x86_THREAD_STATE","rbp":{"value":0},"r12":{"value":0},"rosetta":{"tmp2":{"value":0},"tmp1":{"value":0},"tmp0":{"value":0}},"rbx":{"value":0},"r8":{"value":0},"r15":{"value":0},"r10":{"value":0},"rdx":{"value":0},"rdi":{"value":0},"r9":{"value":0},"r13":{"value":0},"rflags":{"value":515},"rax":{"value":0},"rsp":{"value":0},"r11":{"value":0},"rcx":{"value":0},"r14":{"value":0},"rsi":{"value":0}},"frames":[{"imageOffset":12156,"imageIndex":1}]}],
  "usedImages" : [
  {
    "source" : "P",
    "arch" : "x86_64",
    "base" : 8706641920,
    "size" : 577536,
    "uuid" : "e6056c94-fc2d-3517-b1e1-46d8eb58a10e",
    "path" : "\/dyld_path_missing",
    "name" : "dyld_path_missing"
  },
  {
    "source" : "P",
    "arch" : "arm64",
    "base" : 140703126769664,
    "size" : 196608,
    "uuid" : "e447ba6f-c0b7-3dcb-b110-b38e57558dc3",
    "path" : "\/main_executable_path_missing",
    "name" : "main_executable_path_missing"
  },
  {
    "size" : 0,
    "source" : "A",
    "base" : 0,
    "uuid" : "00000000-0000-0000-0000-000000000000"
  }
],
  "vmSummary" : "ReadOnly portion of Libraries: Total=1068K resident=0K(0%) swapped_out_or_unallocated=1068K(100%)\nWritable regions: Total=32.3M written=144K(0%) resident=144K(0%) swapped_out=0K(0%) unallocated=32.2M(100%)\n\n                                VIRTUAL   REGION \nREGION TYPE                        SIZE    COUNT (non-coalesced) \n===========                     =======  ======= \nSTACK GUARD                       56.0M        1 \nStack                             8176K        1 \nVM_ALLOCATE                       24.1M        7 \nVM_ALLOCATE (reserved)              84K        2         reserved VM address space (unallocated)\n__DATA                              76K        4 \n__DATA_CONST                        24K        1 \n__DATA_DIRTY                         8K        2 \n__LINKEDIT                         336K        4 \n__TEXT                             756K        2 \n__TPRO_CONST                       276K        1 \nmapped file                        8.6G       39 \npage table in kernel               144K        1 \n===========                     =======  ======= \nTOTAL                              8.7G       65 \nTOTAL, minus reserved VM space     8.7G       65 \n",
  "legacyInfo" : {
  "threadTriggered" : {

  }
},
  "logWritingSignature" : "07a14bc9a572610cfe228c38f69650f0cb6f754d",
  "trialInfo" : {
  "rollouts" : [
    {
      "rolloutId" : "644114de41e7236e6177f9bd",
      "factorPackIds" : {

      },
      "deploymentId" : 240000013
    },
    {
      "rolloutId" : "639124e81d92412bfb4880b3",
      "factorPackIds" : {

      },
      "deploymentId" : 240000012
    }
  ],
  "experiments" : [
    {
      "treatmentId" : "c47ab4cc-c9c3-4b5d-a87c-e2433ce02597",
      "experimentId" : "6639bc6ba73d460582162323",
      "deploymentId" : 400000006
    },
    {
      "treatmentId" : "45f4e2a5-551b-4bc2-a2dc-19c244dda8f8",
      "experimentId" : "6643969b3099cf28e049862f",
      "deploymentId" : 400000007
    }
  ]
},
  "reportNotes" : [
  "dyld_process_snapshot_get_shared_cache failed",
  "PC register does not match crashing frame (0x0 vs 0x7FF7FFE3FF7C)"
]
}

Model: MacBookPro18,1, BootROM 11881.1.1, proc 10:8:2 processors, 32 GB, SMC 
Graphics: Apple M1 Pro, Apple M1 Pro, Built-In
Display: Color LCD, 3456 x 2234 Retina, Main, MirrorOff, Online
Memory Module: LPDDR5, Hynix
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4387), wl0: Jul 26 2024 20:03:40 version 20.10.1123.2.8.7.186 FWID 01-94146b8e
IO80211_driverkit-1302.71 "IO80211_driverkit-1302.71" Aug  5 2024 22:09:56
AirPort: 
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB31Bus
USB Device: USB31Bus
USB Device: YubiKey OTP+FIDO+CCID
USB Device: USB31Bus
Thunderbolt Bus: MacBook Pro, Apple Inc.
Thunderbolt Bus: MacBook Pro, Apple Inc.
Thunderbolt Bus: MacBook Pro, Apple Inc.

GrimmiMeloni avatar Sep 24 '24 08:09 GrimmiMeloni

Maybe same issue as reported here a few weeks ago:

https://github.com/nomic-ai/gpt4all/issues/2839#issuecomment-2286857932

There, the working theory was it to be a possible incompatiblity with MacOS 15, as the author of above post was using the 15.0 beta back then, and others could not replicate.

GrimmiMeloni avatar Sep 24 '24 08:09 GrimmiMeloni

I'm having the same issue on MacoOS 15.

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Incident Identifier: 5D4F9329-393E-4328-8F8C-256F9E1A3E84
CrashReporter Key:   2DACCFD9-D0E1-B4CA-F495-F0B168D98E97
Hardware Model:      Macmini9,1
Process:             maintenancetool [15805]
Path:                /Applications/gpt4all/maintenancetool.app/Contents/MacOS/maintenancetool
Identifier:          com.yourcompany.installerbase
Version:             4.7.0 (4.7.0)
Code Type:           X86-64 (Native)
Role:                Unspecified
Parent Process:      launchd [1]
Coalition:           gpt4all [9223]
Responsible Process: gpt4all [15802]

Date/Time:           2024-09-26 09:28:06.9263 -0400
Launch Time:         2024-09-26 09:28:06.9119 -0400
OS Version:          macOS 15.0 (24A335)
Release Type:        User
Report Version:      104

Exception Type:  EXC_CRASH (SIGKILL (Code Signature Invalid))
Exception Codes: 0x0000000000000000, 0x0000000000000000
Termination Reason: CODESIGNING 1 Taskgated Invalid Signature

Triggered by Thread:  0

Thread 0 Crashed:
0   main_executable_path_missing  	    0x7ff7ffdb0f7c 0x7ff7ffdae000 + 12156


Thread 0 crashed with X86 Thread State (64-bit):
  rax: 0x0000000000000000  rbx: 0x0000000000000000  rcx: 0x0000000000000000  rdx: 0x0000000000000000
  rdi: 0x0000000000000000  rsi: 0x0000000000000000  rbp: 0x0000000000000000  rsp: 0x0000000000000000
   r8: 0x0000000000000000   r9: 0x0000000000000000  r10: 0x0000000000000000  r11: 0x0000000000000000
  r12: 0x0000000000000000  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x0000000000000000
  rip: <unavailable>       rfl: 0x0000000000000203
 tmp0: 0x0000000000000000 tmp1: 0x0000000000000000 tmp2: 0x0000000000000000


Binary Images:
       0x20720e000 -        0x20729afff dyld_path_missing (*) <e6056c94-fc2d-3517-b1e1-46d8eb58a10e> /dyld_path_missing
    0x7ff7ffdae000 -     0x7ff7ffdddfff main_executable_path_missing (*) <e447ba6f-c0b7-3dcb-b110-b38e57558dc3> /main_executable_path_missing
               0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???

Error Formulating Crash Report:
dyld_process_snapshot_get_shared_cache failed
PC register does not match crashing frame (0x0 vs 0x7FF7FFDB0F7C)

EOF

-----------
Full Report
-----------

{"app_name":"maintenancetool","timestamp":"2024-09-26 09:28:07.00 -0400","app_version":"4.7.0","slice_uuid":"419ad3e4-9149-3064-bd5f-12e6c084b388","build_version":"4.7.0","platform":0,"bundleID":"com.yourcompany.installerbase","share_with_app_devs":1,"is_first_party":0,"bug_type":"309","os_version":"macOS 15.0 (24A335)","roots_installed":0,"name":"maintenancetool","incident_id":"5D4F9329-393E-4328-8F8C-256F9E1A3E84"}
{
  "uptime" : 40000,
  "procRole" : "Unspecified",
  "version" : 2,
  "userID" : 501,
  "deployVersion" : 210,
  "modelCode" : "Macmini9,1",
  "coalitionID" : 9223,
  "osVersion" : {
    "train" : "macOS 15.0",
    "build" : "24A335",
    "releaseType" : "User"
  },
  "captureTime" : "2024-09-26 09:28:06.9263 -0400",
  "codeSigningMonitor" : 1,
  "incident" : "5D4F9329-393E-4328-8F8C-256F9E1A3E84",
  "pid" : 15805,
  "translated" : true,
  "cpuType" : "X86-64",
  "roots_installed" : 0,
  "bug_type" : "309",
  "procLaunch" : "2024-09-26 09:28:06.9119 -0400",
  "procStartAbsTime" : 971744630410,
  "procExitAbsTime" : 971744863844,
  "procName" : "maintenancetool",
  "procPath" : "\/Applications\/gpt4all\/maintenancetool.app\/Contents\/MacOS\/maintenancetool",
  "bundleInfo" : {"CFBundleShortVersionString":"4.7.0","CFBundleVersion":"4.7.0","CFBundleIdentifier":"com.yourcompany.installerbase"},
  "storeInfo" : {"deviceIdentifierForVendor":"DA52126F-5BA6-54CA-95A2-565F0AE90B27","thirdParty":true},
  "parentProc" : "launchd",
  "parentPid" : 1,
  "coalitionName" : "gpt4all",
  "crashReporterKey" : "2DACCFD9-D0E1-B4CA-F495-F0B168D98E97",
  "responsiblePid" : 15802,
  "responsibleProc" : "gpt4all",
  "codeSigningID" : "",
  "codeSigningTeamID" : "",
  "codeSigningFlags" : 16777216,
  "codeSigningValidationCategory" : 0,
  "codeSigningTrustLevel" : 4294967295,
  "bootSessionUUID" : "5A5E8454-F1E5-47D7-8AD2-58B453D4B3CA",
  "sip" : "enabled",
  "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGKILL (Code Signature Invalid)"},
  "termination" : {"flags":66,"code":1,"namespace":"CODESIGNING","indicator":"Taskgated Invalid Signature"},
  "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
  "faultingThread" : 0,
  "threads" : [{"triggered":true,"id":357919,"threadState":{"flavor":"x86_THREAD_STATE","rbp":{"value":0},"r12":{"value":0},"rosetta":{"tmp2":{"value":0},"tmp1":{"value":0},"tmp0":{"value":0}},"rbx":{"value":0},"r8":{"value":0},"r15":{"value":0},"r10":{"value":0},"rdx":{"value":0},"rdi":{"value":0},"r9":{"value":0},"r13":{"value":0},"rflags":{"value":515},"rax":{"value":0},"rsp":{"value":0},"r11":{"value":0},"rcx":{"value":0},"r14":{"value":0},"rsi":{"value":0}},"frames":[{"imageOffset":12156,"imageIndex":1}]}],
  "usedImages" : [
  {
    "source" : "P",
    "arch" : "x86_64",
    "base" : 8709529600,
    "size" : 577536,
    "uuid" : "e6056c94-fc2d-3517-b1e1-46d8eb58a10e",
    "path" : "\/dyld_path_missing",
    "name" : "dyld_path_missing"
  },
  {
    "source" : "P",
    "arch" : "arm64",
    "base" : 140703126183936,
    "size" : 196608,
    "uuid" : "e447ba6f-c0b7-3dcb-b110-b38e57558dc3",
    "path" : "\/main_executable_path_missing",
    "name" : "main_executable_path_missing"
  },
  {
    "size" : 0,
    "source" : "A",
    "base" : 0,
    "uuid" : "00000000-0000-0000-0000-000000000000"
  }
],
  "vmSummary" : "ReadOnly portion of Libraries: Total=1068K resident=0K(0%) swapped_out_or_unallocated=1068K(100%)\nWritable regions: Total=32.3M written=144K(0%) resident=144K(0%) swapped_out=0K(0%) unallocated=32.2M(100%)\n\n                                VIRTUAL   REGION \nREGION TYPE                        SIZE    COUNT (non-coalesced) \n===========                     =======  ======= \nSTACK GUARD                       56.0M        1 \nStack                             8176K        1 \nVM_ALLOCATE                       24.1M        7 \nVM_ALLOCATE (reserved)              84K        2         reserved VM address space (unallocated)\n__DATA                              76K        4 \n__DATA_CONST                        24K        1 \n__DATA_DIRTY                         8K        2 \n__LINKEDIT                         336K        4 \n__TEXT                             756K        2 \n__TPRO_CONST                       276K        1 \nmapped file                        8.6G       39 \npage table in kernel               144K        1 \n===========                     =======  ======= \nTOTAL                              8.7G       65 \nTOTAL, minus reserved VM space     8.7G       65 \n",
  "legacyInfo" : {
  "threadTriggered" : {

  }
},
  "logWritingSignature" : "07a14bc9a572610cfe228c38f69650f0cb6f754d",
  "trialInfo" : {
  "rollouts" : [
    {
      "rolloutId" : "654d8c0661e7447155256fcd",
      "factorPackIds" : {
        "SIRI_TEXT_TO_SPEECH" : "66c3e0ec54da772bbdc18016"
      },
      "deploymentId" : 240000169
    },
    {
      "rolloutId" : "5ffde50ce2aacd000d47a95f",
      "factorPackIds" : {

      },
      "deploymentId" : 240000439
    }
  ],
  "experiments" : [
    {
      "treatmentId" : "c47ab4cc-c9c3-4b5d-a87c-e2433ce02597",
      "experimentId" : "6639bc6ba73d460582162323",
      "deploymentId" : 400000006
    },
    {
      "treatmentId" : "45f4e2a5-551b-4bc2-a2dc-19c244dda8f8",
      "experimentId" : "6643969b3099cf28e049862f",
      "deploymentId" : 400000007
    }
  ]
},
  "reportNotes" : [
  "dyld_process_snapshot_get_shared_cache failed",
  "PC register does not match crashing frame (0x0 vs 0x7FF7FFDB0F7C)"
]
}

Model: Macmini9,1, BootROM 11881.1.1, proc 8:4:4 processors, 16 GB, SMC 
Graphics: Apple M1, Apple M1, Built-In
Display: LG UltraFine, 5120 x 2880 (5K/UHD+ - Ultra High Definition Plus), Main, MirrorOff, Online
Memory Module: LPDDR4, Hynix
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4378), wl0: Jul 26 2024 20:49:57 version 18.20.458.0.7.8.173 FWID 01-544d6458
IO80211_driverkit-1302.71 "IO80211_driverkit-1302.71" Aug  5 2024 22:09:56
AirPort: 
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Network Service: Tailscale Tunnel, VPN (io.tailscale.ipn.macos), utun5
PCI Card: pci8086,15f0, USB eXtensible Host Controller, Thunderbolt@3,0,0
USB Device: USB31Bus
USB Device: USB31Bus
USB Device: USB30Bus
USB Device: One Touch HDD
USB Device: USB31Bus
USB Device: USB3.1 Hub
USB Device: hub_device
USB Device: LG UltraFine Display Camera
USB Device: USB2.1 Hub
USB Device: hub_device
USB Device: LG UltraFine Display Controls
USB Device: LG UltraFine Display Audio
Thunderbolt Bus: Mac mini, Apple Inc.
Thunderbolt Bus: Mac mini, Apple Inc.
Thunderbolt Device: UltraFine 5K, LG Electronics, 1, 43.1

ejdub avatar Sep 26 '24 13:09 ejdub

Same behaviour on Apple Mac M3 , MacOS 15.0 (24A335)

`------------------------------------- Translated Report (Full Report Below)

Incident Identifier: D4DC7BB5-4063-4315-B8BA-4DF8AFE3B5A5 CrashReporter Key: FC9E7815-489E-3C0B-67F9-07A62363BE64 Hardware Model: Mac15,11 Process: maintenancetool [44701] Path: /Applications/gpt4all/maintenancetool.app/Contents/MacOS/maintenancetool Identifier: com.yourcompany.installerbase Version: 4.7.0 (4.7.0) Code Type: X86-64 (Native) Role: Unspecified Parent Process: launchd [1] Coalition: gpt4all [20594] Responsible Process: gpt4all [44690]

Date/Time: 2024-09-26 18:34:07.4524 +0200 Launch Time: 2024-09-26 18:34:07.4388 +0200 OS Version: macOS 15.0 (24A335) Release Type: User Report Version: 104

Exception Type: EXC_CRASH (SIGKILL (Code Signature Invalid)) Exception Codes: 0x0000000000000000, 0x0000000000000000 Termination Reason: CODESIGNING 1 Taskgated Invalid Signature

Triggered by Thread: 0

Thread 0 Crashed: 0 main_executable_path_missing 0x7ff7ffd8bf7c 0x7ff7ffd89000 + 12156

Thread 0 crashed with X86 Thread State (64-bit): rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000 rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x0000000000000000 r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000 r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000 rip: rfl: 0x0000000000000203 tmp0: 0x0000000000000000 tmp1: 0x0000000000000000 tmp2: 0x0000000000000000

Binary Images: 0x2075a0000 - 0x20762cfff dyld_path_missing () /dyld_path_missing 0x7ff7ffd89000 - 0x7ff7ffdb8fff main_executable_path_missing () /main_executable_path_missing 0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???

Error Formulating Crash Report: dyld_process_snapshot_get_shared_cache failed PC register does not match crashing frame (0x0 vs 0x7FF7FFD8BF7C)

EOF


Full Report

{"app_name":"maintenancetool","timestamp":"2024-09-26 18:34:08.00 +0200","app_version":"4.7.0","slice_uuid":"419ad3e4-9149-3064-bd5f-12e6c084b388","build_version":"4.7.0","platform":0,"bundleID":"com.yourcompany.installerbase","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 15.0 (24A335)","roots_installed":0,"name":"maintenancetool","incident_id":"D4DC7BB5-4063-4315-B8BA-4DF8AFE3B5A5"} { "uptime" : 100000, "procRole" : "Unspecified", "version" : 2, "userID" : 502, "deployVersion" : 210, "modelCode" : "Mac15,11", "coalitionID" : 20594, "osVersion" : { "train" : "macOS 15.0", "build" : "24A335", "releaseType" : "User" }, "captureTime" : "2024-09-26 18:34:07.4524 +0200", "codeSigningMonitor" : 1, "incident" : "D4DC7BB5-4063-4315-B8BA-4DF8AFE3B5A5", "pid" : 44701, "translated" : true, "cpuType" : "X86-64", "roots_installed" : 0, "bug_type" : "309", "procLaunch" : "2024-09-26 18:34:07.4388 +0200", "procStartAbsTime" : 2582237245766, "procExitAbsTime" : 2582237458801, "procName" : "maintenancetool", "procPath" : "/Applications/gpt4all/maintenancetool.app/Contents/MacOS/maintenancetool", "bundleInfo" : {"CFBundleShortVersionString":"4.7.0","CFBundleVersion":"4.7.0","CFBundleIdentifier":"com.yourcompany.installerbase"}, "storeInfo" : {"deviceIdentifierForVendor":"B6F3149F-FDB0-5227-9820-F7FCA66F5334","thirdParty":true}, "parentProc" : "launchd", "parentPid" : 1, "coalitionName" : "gpt4all", "crashReporterKey" : "FC9E7815-489E-3C0B-67F9-07A62363BE64", "responsiblePid" : 44690, "responsibleProc" : "gpt4all", "codeSigningID" : "", "codeSigningTeamID" : "", "codeSigningFlags" : 16777216, "codeSigningValidationCategory" : 0, "codeSigningTrustLevel" : 4294967295, "bootSessionUUID" : "9B34FC30-8A1C-4EF0-9924-1AB515DE105D", "wakeTime" : 5391, "sleepWakeUUID" : "D636F5E3-C21E-464D-A4D3-1BBA774E2EDE", "sip" : "enabled", "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGKILL (Code Signature Invalid)"}, "termination" : {"flags":66,"code":1,"namespace":"CODESIGNING","indicator":"Taskgated Invalid Signature"}, "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0}, "faultingThread" : 0, "threads" : [{"triggered":true,"id":4441860,"threadState":{"flavor":"x86_THREAD_STATE","rbp":{"value":0},"r12":{"value":0},"rosetta":{"tmp2":{"value":0},"tmp1":{"value":0},"tmp0":{"value":0}},"rbx":{"value":0},"r8":{"value":0},"r15":{"value":0},"r10":{"value":0},"rdx":{"value":0},"rdi":{"value":0},"r9":{"value":0},"r13":{"value":0},"rflags":{"value":515},"rax":{"value":0},"rsp":{"value":0},"r11":{"value":0},"rcx":{"value":0},"r14":{"value":0},"rsi":{"value":0}},"frames":[{"imageOffset":12156,"imageIndex":1}]}], "usedImages" : [ { "source" : "P", "arch" : "x86_64", "base" : 8713273344, "size" : 577536, "uuid" : "e6056c94-fc2d-3517-b1e1-46d8eb58a10e", "path" : "/dyld_path_missing", "name" : "dyld_path_missing" }, { "source" : "P", "arch" : "arm64", "base" : 140703126032384, "size" : 196608, "uuid" : "e447ba6f-c0b7-3dcb-b110-b38e57558dc3", "path" : "/main_executable_path_missing", "name" : "main_executable_path_missing" }, { "size" : 0, "source" : "A", "base" : 0, "uuid" : "00000000-0000-0000-0000-000000000000" } ], "vmSummary" : "ReadOnly portion of Libraries: Total=1068K resident=0K(0%) swapped_out_or_unallocated=1068K(100%)\nWritable regions: Total=32.3M written=144K(0%) resident=144K(0%) swapped_out=0K(0%) unallocated=32.2M(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nSTACK GUARD 56.0M 1 \nStack 8176K 1 \nVM_ALLOCATE 24.1M 7 \nVM_ALLOCATE (reserved) 84K 2 reserved VM address space (unallocated)\n__DATA 76K 4 \n__DATA_CONST 24K 1 \n__DATA_DIRTY 8K 2 \n__LINKEDIT 336K 4 \n__TEXT 756K 2 \n__TPRO_CONST 276K 1 \nmapped file 8.6G 40 \npage table in kernel 144K 1 \n=========== ======= ======= \nTOTAL 8.7G 66 \nTOTAL, minus reserved VM space 8.7G 66 \n", "legacyInfo" : { "threadTriggered" : {

} }, "logWritingSignature" : "07a14bc9a572610cfe228c38f69650f0cb6f754d", "trialInfo" : { "rollouts" : [ { "rolloutId" : "64628732bf2f5257dedc8988", "factorPackIds" : {

  },
  "deploymentId" : 240000001
},
{
  "rolloutId" : "6410af69ed1e1e7ab93ed169",
  "factorPackIds" : {

  },
  "deploymentId" : 240000011
}

], "experiments" : [ { "treatmentId" : "c47ab4cc-c9c3-4b5d-a87c-e2433ce02597", "experimentId" : "6639bc6ba73d460582162323", "deploymentId" : 400000006 }, { "treatmentId" : "45f4e2a5-551b-4bc2-a2dc-19c244dda8f8", "experimentId" : "6643969b3099cf28e049862f", "deploymentId" : 400000007 } ] }, "reportNotes" : [ "dyld_process_snapshot_get_shared_cache failed", "PC register does not match crashing frame (0x0 vs 0x7FF7FFD8BF7C)" ] }

Model: Mac15,11, BootROM 11881.1.1, proc 14:10:4 processors, 36 GB, SMC Graphics: Apple M3 Max, Apple M3 Max, Built-In Display: Color LCD, 3456 x 2234 Retina, Main, MirrorOff, Online Display: DELL P2417H, 1080 x 1920, MirrorOff, Online Memory Module: LPDDR5, Micron AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4388), wl0: Jul 26 2024 20:29:22 version 23.10.888.0.41.51.162 FWID 01-1d20bb57 IO80211_driverkit-1302.71 "IO80211_driverkit-1302.71" Aug 5 2024 22:09:56 AirPort: Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports Network Service: Wi-Fi, AirPort, en0 USB Device: USB31Bus USB Device: USB5807 Hub USB Device: USB 10/100/1000 LAN USB Device: USB2807 Hub USB Device: USB2.0 Hub USB Device: USB Serial USB Device: USB Audio USB Device: USB31Bus USB Device: USB31Bus USB Device: USB3.0 Hub USB Device: Mass Storage Device USB Device: USB3.0 Hub USB Device: USB 10/100/1000 LAN USB Device: USB2.0 Hub USB Device: USB2.0 Hub USB Device: USB Billboard Device Thunderbolt Bus: MacBook Pro, Apple Inc. Thunderbolt Bus: MacBook Pro, Apple Inc. Thunderbolt Bus: MacBook Pro, Apple Inc.`

sebrock avatar Sep 26 '24 16:09 sebrock

I was able to update to the most recent version by deleting the app and its folder in /Applications. The installer wouldn't let me install if the folder was present.

shanecav84 avatar Sep 28 '24 21:09 shanecav84

I can confirm this happening on my computer, too. Model: MacBook Pro 14" M2 Pro (2023) 16GB macOS Sequoia 15.0

nathanlesage avatar Oct 01 '24 11:10 nathanlesage

I was able to update to the most recent version by deleting the app and its folder in /Applications. The installer wouldn't let me install if the folder was present.

Thanks! Worked for me.

While this is a feasible temporary workaround, bug should be fixed.

sebrock avatar Oct 01 '24 14:10 sebrock

I was able to update to the most recent version by deleting the app and its folder in /Applications. The installer wouldn't let me install if the folder was present.

Thanks! Worked for me.

While this is a feasible temporary workaround, bug should be fixed.

Are settings (and models) kept when going this route, or is it a complete restart from scratch?

GrimmiMeloni avatar Oct 01 '24 14:10 GrimmiMeloni

@GrimmiMeloni: Are settings (and models) kept when going this route, or is it a complete restart from scratch?

They are kept and everything still worked for me after the manual reinstall. AFAIK, there were no upgrades to the settings, models, or local docs file formats themselves. If there are updates to those formats in the future, the upgrade or reinstall process would need to recognize the difference and do the upgrade.

shanecav84 avatar Oct 01 '24 14:10 shanecav84

They are kept and everything still worked for me after the manual reinstall. AFAIK, there were no upgrades to the settings, models, or local docs file formats themselves. I

Indeed! I forgot to mention that. All Models and even chat logs are retained.

sebrock avatar Oct 02 '24 06:10 sebrock

The update is failing for me also:

Apple M2 Max - macOS Version 15.0 (24A335)


Translated Report (Full Report Below)

Incident Identifier: B5D9FC2E-30D1-4626-B0FC-4B9311269496 CrashReporter Key: 30E760A0-42A7-212D-AD5C-9DA1E18E5EF1 Hardware Model: Mac14,5 Process: maintenancetool [3525] Path: /Applications/gpt4all/maintenancetool.app/Contents/MacOS/maintenancetool Identifier: com.yourcompany.installerbase Version: 4.7.0 (4.7.0) Code Type: X86-64 (Native) Role: Unspecified Parent Process: launchd [1] Coalition: gpt4all [1878] Responsible Process: gpt4all [3521]

Date/Time: 2024-10-03 12:04:19.1602 +1000 Launch Time: 2024-10-03 12:04:19.1431 +1000 OS Version: macOS 15.0 (24A335) Release Type: User Report Version: 104

Exception Type: EXC_CRASH (SIGKILL (Code Signature Invalid)) Exception Codes: 0x0000000000000000, 0x0000000000000000 Termination Reason: CODESIGNING 1 Taskgated Invalid Signature

Triggered by Thread: 0

Thread 0 Crashed: 0 main_executable_path_missing 0x7ff7ffcbaf7c 0x7ff7ffcb8000 + 12156

Thread 0 crashed with X86 Thread State (64-bit): rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000 rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x0000000000000000 r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000 r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000 rip: rfl: 0x0000000000000203 tmp0: 0x0000000000000000 tmp1: 0x0000000000000000 tmp2: 0x0000000000000000

Binary Images: 0x205271000 - 0x2052fdfff dyld_path_missing () /dyld_path_missing 0x7ff7ffcb8000 - 0x7ff7ffce7fff main_executable_path_missing () /main_executable_path_missing 0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???

Error Formulating Crash Report: dyld_process_snapshot_get_shared_cache failed PC register does not match crashing frame (0x0 vs 0x7FF7FFCBAF7C)

EOF


Full Report

{"app_name":"maintenancetool","timestamp":"2024-10-03 12:04:19.00 +1000","app_version":"4.7.0","slice_uuid":"419ad3e4-9149-3064-bd5f-12e6c084b388","build_version":"4.7.0","platform":0,"bundleID":"com.yourcompany.installerbase","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 15.0 (24A335)","roots_installed":0,"name":"maintenancetool","incident_id":"B5D9FC2E-30D1-4626-B0FC-4B9311269496"} { "uptime" : 11000, "procRole" : "Unspecified", "version" : 2, "userID" : 502, "deployVersion" : 210, "modelCode" : "Mac14,5", "coalitionID" : 1878, "osVersion" : { "train" : "macOS 15.0", "build" : "24A335", "releaseType" : "User" }, "captureTime" : "2024-10-03 12:04:19.1602 +1000", "codeSigningMonitor" : 1, "incident" : "B5D9FC2E-30D1-4626-B0FC-4B9311269496", "pid" : 3525, "translated" : true, "cpuType" : "X86-64", "roots_installed" : 0, "bug_type" : "309", "procLaunch" : "2024-10-03 12:04:19.1431 +1000", "procStartAbsTime" : 264306742257, "procExitAbsTime" : 264307147091, "procName" : "maintenancetool", "procPath" : "/Applications/gpt4all/maintenancetool.app/Contents/MacOS/maintenancetool", "bundleInfo" : {"CFBundleShortVersionString":"4.7.0","CFBundleVersion":"4.7.0","CFBundleIdentifier":"com.yourcompany.installerbase"}, "storeInfo" : {"deviceIdentifierForVendor":"2CA37341-ACCC-5F1F-9F6F-4D552C396BC3","thirdParty":true}, "parentProc" : "launchd", "parentPid" : 1, "coalitionName" : "gpt4all", "crashReporterKey" : "30E760A0-42A7-212D-AD5C-9DA1E18E5EF1", "responsiblePid" : 3521, "responsibleProc" : "gpt4all", "codeSigningID" : "", "codeSigningTeamID" : "", "codeSigningFlags" : 16777216, "codeSigningValidationCategory" : 0, "codeSigningTrustLevel" : 4294967295, "bootSessionUUID" : "B66FDC8C-1125-47A3-BF72-BD341D5E9DBE", "sip" : "enabled", "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGKILL (Code Signature Invalid)"}, "termination" : {"flags":66,"code":1,"namespace":"CODESIGNING","indicator":"Taskgated Invalid Signature"}, "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0}, "faultingThread" : 0, "threads" : [{"triggered":true,"id":155782,"threadState":{"flavor":"x86_THREAD_STATE","rbp":{"value":0},"r12":{"value":0},"rosetta":{"tmp2":{"value":0},"tmp1":{"value":0},"tmp0":{"value":0}},"rbx":{"value":0},"r8":{"value":0},"r15":{"value":0},"r10":{"value":0},"rdx":{"value":0},"rdi":{"value":0},"r9":{"value":0},"r13":{"value":0},"rflags":{"value":515},"rax":{"value":0},"rsp":{"value":0},"r11":{"value":0},"rcx":{"value":0},"r14":{"value":0},"rsi":{"value":0}},"frames":[{"imageOffset":12156,"imageIndex":1}]}], "usedImages" : [ { "source" : "P", "arch" : "x86_64", "base" : 8676380672, "size" : 577536, "uuid" : "e6056c94-fc2d-3517-b1e1-46d8eb58a10e", "path" : "/dyld_path_missing", "name" : "dyld_path_missing" }, { "source" : "P", "arch" : "arm64", "base" : 140703125176320, "size" : 196608, "uuid" : "e447ba6f-c0b7-3dcb-b110-b38e57558dc3", "path" : "/main_executable_path_missing", "name" : "main_executable_path_missing" }, { "size" : 0, "source" : "A", "base" : 0, "uuid" : "00000000-0000-0000-0000-000000000000" } ], "vmSummary" : "ReadOnly portion of Libraries: Total=1068K resident=0K(0%) swapped_out_or_unallocated=1068K(100%)\nWritable regions: Total=32.3M written=144K(0%) resident=144K(0%) swapped_out=0K(0%) unallocated=32.2M(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nSTACK GUARD 56.0M 1 \nStack 8176K 1 \nVM_ALLOCATE 24.1M 7 \nVM_ALLOCATE (reserved) 84K 2 reserved VM address space (unallocated)\n__DATA 76K 4 \n__DATA_CONST 24K 1 \n__DATA_DIRTY 8K 2 \n__LINKEDIT 336K 4 \n__TEXT 756K 2 \n__TPRO_CONST 276K 1 \nmapped file 8.6G 39 \npage table in kernel 144K 1 \n=========== ======= ======= \nTOTAL 8.7G 65 \nTOTAL, minus reserved VM space 8.7G 65 \n", "legacyInfo" : { "threadTriggered" : {

} }, "logWritingSignature" : "07a14bc9a572610cfe228c38f69650f0cb6f754d", "trialInfo" : { "rollouts" : [ { "rolloutId" : "63f9578e238e7b23a1f3030a", "factorPackIds" : {

  },
  "deploymentId" : 240000005
},
{
  "rolloutId" : "5f72dc58705eff005a46b3a9",
  "factorPackIds" : {

  },
  "deploymentId" : 240000015
}

], "experiments" : [ { "treatmentId" : "c47ab4cc-c9c3-4b5d-a87c-e2433ce02597", "experimentId" : "6639bc6ba73d460582162323", "deploymentId" : 400000006 }, { "treatmentId" : "45f4e2a5-551b-4bc2-a2dc-19c244dda8f8", "experimentId" : "6643969b3099cf28e049862f", "deploymentId" : 400000007 } ] }, "reportNotes" : [ "dyld_process_snapshot_get_shared_cache failed", "PC register does not match crashing frame (0x0 vs 0x7FF7FFCBAF7C)" ] }

innerteapot avatar Oct 03 '24 02:10 innerteapot

Here is a workaround by running this in Terminal. It works fine for me in macOS 15.1 Beta.

codesign --sign - --force --deep /Applications/gpt4all/maintenancetool.app

kanelai avatar Oct 04 '24 16:10 kanelai

Update is failing for me tooo:

Apple M3 Pro MacOS 15.0.1

`------------------------------------- Translated Report (Full Report Below)

Incident Identifier: 58D3BDAE-4D92-481C-95F7-8EBB4D259782 CrashReporter Key: 37951A0A-0C71-D4BF-BB30-9D51F053A09F Hardware Model: Mac15,6 Process: maintenancetool [3946] Path: /Applications/gpt4all/maintenancetool.app/Contents/MacOS/maintenancetool Identifier: com.yourcompany.installerbase Version: 4.8.0 (4.8.0) Code Type: X86-64 (Native) Role: Unspecified Parent Process: launchd [1] Coalition: gpt4all [1119] Responsible Process: gpt4all [3757]

Date/Time: 2024-10-05 01:15:22.5149 +0530 Launch Time: 2024-10-05 01:15:22.4943 +0530 OS Version: macOS 15.0.1 (24A348) Release Type: User Report Version: 104

Exception Type: EXC_CRASH (SIGKILL (Code Signature Invalid)) Exception Codes: 0x0000000000000000, 0x0000000000000000 Termination Reason: CODESIGNING 1 Taskgated Invalid Signature

Triggered by Thread: 0

Thread 0 Crashed: 0 main_executable_path_missing 0x7ff7ffc8ef7c 0x7ff7ffc8c000 + 12156

Thread 0 crashed with X86 Thread State (64-bit): rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000 rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x0000000000000000 r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000 r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000 rip: rfl: 0x0000000000000203 tmp0: 0x0000000000000000 tmp1: 0x0000000000000000 tmp2: 0x0000000000000000

Binary Images: 0x202fac000 - 0x203038fff dyld_path_missing () <69c73748-37ae-3a6f-83af-690645c3da75> /dyld_path_missing 0x7ff7ffc8c000 - 0x7ff7ffcbbfff main_executable_path_missing () /main_executable_path_missing 0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???

Error Formulating Crash Report: dyld_process_snapshot_get_shared_cache failed PC register does not match crashing frame (0x0 vs 0x7FF7FFC8EF7C)

EOF


Full Report

{"app_name":"maintenancetool","timestamp":"2024-10-05 01:15:22.00 +0530","app_version":"4.8.0","slice_uuid":"5b685dd5-3abe-337b-baa3-8a5174b610aa","build_version":"4.8.0","platform":0,"bundleID":"com.yourcompany.installerbase","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 15.0.1 (24A348)","roots_installed":0,"name":"maintenancetool","incident_id":"58D3BDAE-4D92-481C-95F7-8EBB4D259782"} { "uptime" : 4800, "procRole" : "Unspecified", "version" : 2, "userID" : 501, "deployVersion" : 210, "modelCode" : "Mac15,6", "coalitionID" : 1119, "osVersion" : { "train" : "macOS 15.0.1", "build" : "24A348", "releaseType" : "User" }, "captureTime" : "2024-10-05 01:15:22.5149 +0530", "codeSigningMonitor" : 1, "incident" : "58D3BDAE-4D92-481C-95F7-8EBB4D259782", "pid" : 3946, "translated" : true, "cpuType" : "X86-64", "roots_installed" : 0, "bug_type" : "309", "procLaunch" : "2024-10-05 01:15:22.4943 +0530", "procStartAbsTime" : 115299661721, "procExitAbsTime" : 115300149094, "procName" : "maintenancetool", "procPath" : "/Applications/gpt4all/maintenancetool.app/Contents/MacOS/maintenancetool", "bundleInfo" : {"CFBundleShortVersionString":"4.8.0","CFBundleVersion":"4.8.0","CFBundleIdentifier":"com.yourcompany.installerbase"}, "storeInfo" : {"deviceIdentifierForVendor":"4440F57E-272A-5402-9C3E-60C9D14A235C","thirdParty":true}, "parentProc" : "launchd", "parentPid" : 1, "coalitionName" : "gpt4all", "crashReporterKey" : "37951A0A-0C71-D4BF-BB30-9D51F053A09F", "responsiblePid" : 3757, "responsibleProc" : "gpt4all", "codeSigningID" : "", "codeSigningTeamID" : "", "codeSigningFlags" : 16777216, "codeSigningValidationCategory" : 0, "codeSigningTrustLevel" : 4294967295, "bootSessionUUID" : "4C36FCFD-B738-4397-8FDE-FDF60413B3F3", "sip" : "enabled", "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGKILL (Code Signature Invalid)"}, "termination" : {"flags":66,"code":1,"namespace":"CODESIGNING","indicator":"Taskgated Invalid Signature"}, "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0}, "faultingThread" : 0, "threads" : [{"triggered":true,"id":108095,"threadState":{"flavor":"x86_THREAD_STATE","rbp":{"value":0},"r12":{"value":0},"rosetta":{"tmp2":{"value":0},"tmp1":{"value":0},"tmp0":{"value":0}},"rbx":{"value":0},"r8":{"value":0},"r15":{"value":0},"r10":{"value":0},"rdx":{"value":0},"rdi":{"value":0},"r9":{"value":0},"r13":{"value":0},"rflags":{"value":515},"rax":{"value":0},"rsp":{"value":0},"r11":{"value":0},"rcx":{"value":0},"r14":{"value":0},"rsi":{"value":0}},"frames":[{"imageOffset":12156,"imageIndex":1}]}], "usedImages" : [ { "source" : "P", "arch" : "x86_64", "base" : 8639922176, "size" : 577536, "uuid" : "69c73748-37ae-3a6f-83af-690645c3da75", "path" : "/dyld_path_missing", "name" : "dyld_path_missing" }, { "source" : "P", "arch" : "arm64", "base" : 140703124996096, "size" : 196608, "uuid" : "e447ba6f-c0b7-3dcb-b110-b38e57558dc3", "path" : "/main_executable_path_missing", "name" : "main_executable_path_missing" }, { "size" : 0, "source" : "A", "base" : 0, "uuid" : "00000000-0000-0000-0000-000000000000" } ], "vmSummary" : "ReadOnly portion of Libraries: Total=1068K resident=0K(0%) swapped_out_or_unallocated=1068K(100%)\nWritable regions: Total=32.3M written=144K(0%) resident=144K(0%) swapped_out=0K(0%) unallocated=32.2M(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nSTACK GUARD 56.0M 1 \nStack 8176K 1 \nVM_ALLOCATE 24.1M 7 \nVM_ALLOCATE (reserved) 80K 1 reserved VM address space (unallocated)\n__DATA 76K 4 \n__DATA_CONST 24K 1 \n__DATA_DIRTY 8K 2 \n__LINKEDIT 336K 4 \n__TEXT 756K 2 \n__TPRO_CONST 276K 1 \nmapped file 8.6G 39 \npage table in kernel 144K 1 \n=========== ======= ======= \nTOTAL 8.7G 64 \nTOTAL, minus reserved VM space 8.7G 64 \n", "legacyInfo" : { "threadTriggered" : {

} }, "logWritingSignature" : "ea8aa56c4a10cec033141b76a8e2984eaf65fb30", "trialInfo" : { "rollouts" : [ { "rolloutId" : "64c025b28b7f0e739e4fbe58", "factorPackIds" : {

  },
  "deploymentId" : 240000019
},
{
  "rolloutId" : "63508950b3714d3622fc77f7",
  "factorPackIds" : {
    "SIRI_MEMORY_SYNC_CONFIG" : "6526e111d0c9ce2f459b54a8"
  },
  "deploymentId" : 240000015
}

], "experiments" : [ { "treatmentId" : "c47ab4cc-c9c3-4b5d-a87c-e2433ce02597", "experimentId" : "6639bc6ba73d460582162323", "deploymentId" : 400000006 }, { "treatmentId" : "45f4e2a5-551b-4bc2-a2dc-19c244dda8f8", "experimentId" : "6643969b3099cf28e049862f", "deploymentId" : 400000007 } ] }, "reportNotes" : [ "dyld_process_snapshot_get_shared_cache failed", "PC register does not match crashing frame (0x0 vs 0x7FF7FFC8EF7C)" ] }

Model: Mac15,6, BootROM 11881.1.1, proc 11:5:6 processors, 18 GB, SMC Graphics: Apple M3 Pro, Apple M3 Pro, Built-In Display: Color LCD, 3024 x 1964 Retina, Main, MirrorOff, Online Memory Module: LPDDR5, Micron AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4388), wl0: Jul 26 2024 20:29:22 version 23.10.888.0.41.51.162 FWID 01-1d20bb57 IO80211_driverkit-1302.71 "IO80211_driverkit-1302.71" Aug 5 2024 22:09:56 AirPort: Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports Network Service: Wi-Fi, AirPort, en0 USB Device: USB31Bus USB Device: USB31Bus USB Device: USB31Bus Thunderbolt Bus: MacBook Pro, Apple Inc. Thunderbolt Bus: MacBook Pro, Apple Inc. Thunderbolt Bus: MacBook Pro, Apple Inc. `

AkshayBabbar avatar Oct 04 '24 19:10 AkshayBabbar

Here is a workaround by running this in Terminal. It works fine for me in macOS 15.1 Beta.

codesign --sign - --force --deep /Applications/gpt4all/maintenancetool.app

Wait so the only issue is that it's simply not codesigned…?

Edit: Just tried it, after signing manually locally it works lol

That should be an actually very easy fix in the CI for GPT4all

nathanlesage avatar Oct 05 '24 12:10 nathanlesage

Here is a workaround by running this in Terminal. It works fine for me in macOS 15.1 Beta.

codesign --sign - --force --deep /Applications/gpt4all/maintenancetool.app

That worked for me also. Thanks kanelai 😎

innerteapot avatar Oct 07 '24 06:10 innerteapot

Hmm... macOS15.1, I keep running into weird errors

(base) xxx@xxx ~ % codesign --sign - --force --deep /Applications/gpt4all/maintenancetool.app The following argument was not expected: --deep Run with --help for more information. (base) xxx@xxx ~ % codesign --sign - --force /Applications/gpt4all/maintenancetool.app libc++abi: terminating due to uncaught exception of type SigTool::NotAMachOFileException: std::exception zsh: abort codesign --sign - --force /Applications/gpt4all/maintenancetool.app

ederancz avatar Nov 09 '24 00:11 ederancz

Here is a workaround by running this in Terminal. It works fine for me in macOS 15.1 Beta. codesign --sign - --force --deep /Applications/gpt4all/maintenancetool.app

Wait so the only issue is that it's simply not codesigned…?

Edit: Just tried it, after signing manually locally it works lol

That should be an actually very easy fix in the CI for GPT4all

this worked for me as well.

Thanks!

sebrock avatar Nov 26 '24 16:11 sebrock

Until we fix the code signing issue with maintenancetool, we recommend using the offline installers from the releases page to install the latest version of GPT4All.

cebtenzzre avatar Dec 10 '24 22:12 cebtenzzre

Hi will using the off line installers write over existign chat histories?

JulieFun avatar Dec 12 '24 13:12 JulieFun

No your data will not be overwritten by the installers when overwriting an older version.

nathanlesage avatar Dec 12 '24 17:12 nathanlesage

TY!

JulieFun avatar Dec 12 '24 17:12 JulieFun

Here is a workaround by running this in Terminal. It works fine for me in macOS 15.1 Beta.

codesign --sign - --force --deep /Applications/gpt4all/maintenancetool.app

It works. Turns out it was caused by invalid code signature.

kaneg avatar Dec 30 '24 03:12 kaneg