server [Bug]: "Details" is missing in the files app contextual menu

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⚠️ This issue respects the following points: ⚠️

[X] This is a bug, not a question or a configuration/webserver/proxy issue.
[ ] This issue is not already reported on Github OR Nextcloud Community Forum (I've searched it).
[X] Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
[X] I agree to follow Nextcloud's Code of Conduct.

Bug description

Context menu (the three dots, or right click) of a file on the "files" app is missing the "details" menu item. It's present if I click on "recents" or "favourites", but it's missing from the root folder of the files app and also from any other folders when I navigate into them by browsing the folder structure in the Files app.

This installation is a very old Nextcloud installation that has been updated multiple times (without any visible issue) using the web updater. I have a twin installation, that has undergone more or less the same installation and update process, and that one works.

This is an example of the context menu without the "Details" menu item, I was in the root folder of the Files app:

This is an example of the context menu with the Details menu item, which is working because I have selected "Recent" instead of just navigating the folders in the files app:

Steps to reproduce

open nextcloud in your browser (tested Firefox and Chrome)
navigate to "files" app
Right click on any file in any folder (or use the three dots menu)
The "Details" menu item is missing from the pop-up menu.

Expected behavior

I expect the "details" menu item being present in the pop-up menu for all files in all folders in the "files" app.

Installation method

Community Manual installation with Archive

Nextcloud Server version

27

Operating system

Debian/Ubuntu

PHP engine version

PHP 8.2

Web server

Apache (supported)

Database engine version

MariaDB

Is this bug present after an update or on a fresh install?

None

Are you using the Nextcloud Server Encryption module?

None

What user-backends are you using?

[X] Default user-backend (database)
[ ] LDAP/ Active Directory
[ ] SSO - SAML
[ ] Other

Configuration report

{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "nextcloud.kurgan.org"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "overwrite.cli.url": "https:\/\/nextcloud.kurgan.org",
        "dbtype": "mysql",
        "version": "27.0.2.1",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "memcache.local": "\\OC\\Memcache\\APCu",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpmode": "sendmail",
        "mail_smtpauthtype": "LOGIN",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "587",
        "maintenance": false,
        "theme": "",
        "loglevel": 1,
        "updater.release.channel": "stable",
        "has_rebuilt_cache": true,
        "default_phone_region": "IT",
        "mail_sendmailmode": "smtp"
    }
}

List of activated Apps

Enabled:
  - activity: 2.19.0
  - admin_audit: 1.17.0
  - bruteforcesettings: 2.7.0
  - calendar: 4.4.5
  - circles: 27.0.1
  - cloud_federation_api: 1.10.0
  - comments: 1.17.0
  - contacts: 5.3.2
  - contactsinteraction: 1.8.0
  - dashboard: 7.7.0
  - dav: 1.27.0
  - end_to_end_encryption: 1.13.1
  - federatedfilesharing: 1.17.0
  - federation: 1.17.0
  - files: 1.22.0
  - files_pdfviewer: 2.8.0
  - files_rightclick: 1.6.0
  - files_sharing: 1.19.0
  - files_trashbin: 1.17.0
  - files_versions: 1.20.0
  - firstrunwizard: 2.16.0
  - logreader: 2.12.0
  - lookup_server_connector: 1.15.0
  - nextcloud_announcements: 1.16.0
  - notifications: 2.15.0
  - oauth2: 1.15.1
  - password_policy: 1.17.0
  - photos: 2.3.0
  - privacy: 1.11.0
  - provisioning_api: 1.17.0
  - recommendations: 1.6.0
  - related_resources: 1.2.0
  - serverinfo: 1.17.0
  - settings: 1.9.0
  - sharebymail: 1.17.0
  - support: 1.10.0
  - survey_client: 1.15.0
  - suspicious_login: 5.0.0
  - systemtags: 1.17.0
  - tasks: 0.15.0
  - text: 3.8.0
  - theming: 2.2.0
  - twofactor_backupcodes: 1.16.0
  - updatenotification: 1.17.0
  - user_status: 1.7.0
  - viewer: 2.1.0
  - weather_status: 1.7.0
  - workflowengine: 2.9.0
Disabled:
  - encryption: 2.15.0
  - files_external: 1.19.0
  - files_mindmap: 0.0.28 (installed 0.0.28)
  - twofactor_totp: 9.0.0
  - user_ldap: 1.17.0

Nextcloud Signing status

No errors have been found.

Nextcloud Logs

The log is full of these, I don't think they are related:

{"reqId":"ZXAaN5crTkTqfuqDpNF4","level":1,"time":"2023-09-07T18:33:44+00:00","remoteAddr":"151.42.3.60","user":"kurgan","app":"text","method":"PUT","url":"/index.php/apps/text/session/create","message":"Keep previous document of 26575","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/117.0","version":"27.0.2.1","data":{"app":"text"}}
{"reqId":"VPZPvv33Mi1UJWmBpNbx","level":1,"time":"2023-09-07T18:47:43+00:00","remoteAddr":"151.42.3.60","user":"kurgan","app":"text","method":"PUT","url":"/index.php/apps/text/session/create","message":"Keep previous document of 26575","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/117.0","version":"27.0.2.1","data":{"app":"text"}}
{"reqId":"V0cFDCHreNwkrWwzN8Xx","level":1,"time":"2023-09-07T18:49:15+00:00","remoteAddr":"151.42.3.60","user":"kurgan","app":"text","method":"PUT","url":"/index.php/apps/text/session/create","message":"Keep previous document of 26575","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/117.0","version":"27.0.2.1","data":{"app":"text"}}
{"reqId":"Sc0ez6Hip80k2CYH97Ei","level":1,"time":"2023-09-07T18:50:52+00:00","remoteAddr":"151.42.3.60","user":"kurgan","app":"text","method":"PUT","url":"/index.php/apps/text/session/create","message":"Keep previous document of 26575","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/117.0","version":"27.0.2.1","data":{"app":"text"}}
{"reqId":"l1rrgq9i82Vp7Xsb9S5L","level":1,"time":"2023-09-07T18:52:51+00:00","remoteAddr":"151.42.3.60","user":"kurgan","app":"text","method":"PUT","url":"/index.php/apps/text/session/create","message":"Keep previous document of 26575","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/117.0","version":"27.0.2.1","data":{"app":"text"}}
{"reqId":"7kOFr8z5605QFwdwI991","level":1,"time":"2023-09-07T18:56:39+00:00","remoteAddr":"151.42.3.60","user":"kurgan","app":"text","method":"PUT","url":"/index.php/apps/text/session/create","message":"Keep previous document of 26575","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/117.0","version":"27.0.2.1","data":{"app":"text"}}
{"reqId":"Ne1IHMFo6NRRwZp1vEOu","level":1,"time":"2023-09-07T18:58:00+00:00","remoteAddr":"151.42.3.60","user":"kurgan","app":"text","method":"PUT","url":"/index.php/apps/text/session/create","message":"Keep previous document of 26575","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/117.0","version":"27.0.2.1","data":{"app":"text"}}

Additional info

No response

Sep 07 '23 19:09 Kurgan-

EDIT: Found an OLD post with the same issue, but no more information / solutions / answers here. Does it count as "already reported on the forum", since it's unresolved and it's 4 years old?

https://help.nextcloud.com/t/am-i-going-mad-the-details-option-is-gone-from-the-file-context-menu/49232

Sep 07 '23 19:09 Kurgan-

Unable to reproduce this so far.

If you click on the file size does the detail sidebar come up properly?
Note the three dots menu isn't the same as the right-click menu. Your first screenshot looks like it's actually the right-click menu, not the three dots menu (despite the cursor position). Though Details should be an option under either access mode... Does Details appear in your first scenario if you do select the three dots (i.e. not by right-clicking)? Your second screenshot is from the three dots menu. So for that scenario I'd be curious what the opposite does: if you right click in the second situation do you see a similar menu as from your first screenshot? And does it have Details?
Can you check your browser console for anything interesting while testing?
You stated you're not using encryption, but I see the optional end_to_end_encryption app installed - is it active?

Sep 09 '23 15:09 joshtrichards

Yes, it's strange and it's repeatable on one installation and not on its twin one. The only difference is that the installation with the issue has E2EE enabled (but the issue is present in folders and files that are not encrypted. Only one folder is encrypted and it's currently empty, it was just a test.

Anyway I'll answe your questions:

I had answer "no" to the encryption question becase I supposed it was about file system, server side encryption. As I stated, I have E2EE enabled on a single folder that's empty and of course the issue is on non-encrypted files.
In the first scenario, if I left click on the file size, nothing happens at all
In the first scenario, if I right click, or if I click on the three dots, in both cases there is no "details" in the menu.
In the second scenario (when I click on "recent") both right clicking on the file and left clicking on the three dots brings up the menu, complete with "details". Also in this scenario left clicking on the file size brings up the sidebar as it should. So this scenario works as intended.
In the console, nothing happens at all (cleared it then tried everything in the first and then in the second scenario, there is nothing at all)

PS: If I left click on the "sharing" icon, that one works and opens the sidebar in both scenarios.

Sep 09 '23 18:09 Kurgan-

OK, I disabled E2EE and everything works as it should. I belive it's solved, and it's just one of the many many many issues of E2EE.

Sep 09 '23 18:09 Kurgan-

This issue has been automatically marked as stale because it has not had recent activity and seems to be missing some essential information. It will be closed if no further activity occurs. Thank you for your contributions.

Oct 10 '23 00:10 nextcloud-command

That at least confirms it's E2EE being enabled that triggers this. Unfortunately I'm still not able to reproduce this behavior even with the E2EE app enabled at the moment. But I've removed the "needs info" tag to keep this bug report open.

Oct 14 '23 16:10 joshtrichards

I have the same problem after configuring a E2EE encrypted folder.

Feb 02 '24 18:02 olheem

As I cannot reproduce the original issue anymore, I will close this ticket. If this is still happening please make sure to upgrade to the latest version. After that, feel free to reopen.

Jul 31 '24 16:07 skjnldsv

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[Bug]: "Details" is missing in the files app contextual menu

⚠️ This issue respects the following points: ⚠️

Bug description

Steps to reproduce

Expected behavior

Installation method

Nextcloud Server version

Operating system

PHP engine version

Web server

Database engine version

Is this bug present after an update or on a fresh install?

Are you using the Nextcloud Server Encryption module?

What user-backends are you using?

Configuration report

List of activated Apps

Nextcloud Signing status

Nextcloud Logs

Additional info

server
server copied to clipboard