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Insert form submission directly into Nextcloud Deck Card

Open elephantastyczny opened this issue 1 year ago • 3 comments

Nextcloud (please complete the following information):

  • Nextcloud-Version: [28.0.0 +]
  • Forms-Version: [4.0.0 +]

Describe the solution you'd like

Id like to see Forms to be also used as a "ticketing system". We should be able to predefine, i.e. in dropdown type question, who is responsible for dealing with the issue and once from is submitted:

  • new card is created in predefined deck and list
  • correct person assigned and notified (predefined in question)
  • correct tag is selected (predefined in question)
  • card description copied from predefined title question (short text)
  • other submitted data copied into card notes

elephantastyczny avatar Dec 24 '23 07:12 elephantastyczny

As this is really an edge case to use Forms, I don't see it coming any time soon. There are lots of ticketing systems available already and so I also don't think that we should abuse two apps designed for something else.

@susnux what do you think?

Chartman123 avatar Dec 24 '23 10:12 Chartman123

I was rather thinking about internal solution for groups.

Imagine 100 employees pool using just Nextcloud and they would like to have a single point of reporting issues:

  • Ordering supplies IT/non IT
  • general maintenance (lights, faulty locks)
  • HR related items onboarding / offboarding / change job requests

I believe this could replace any 3rd party solution 😊

No pressure, just saying 😊

From: Chartman123 @.> Sent: Sunday, December 24, 2023 11:08 AM To: nextcloud/forms @.> Cc: elephantastyczny @.>; Author @.> Subject: Re: [nextcloud/forms] Insert form submission directly into Nextcloud Deck Card (Issue #1850)

As this is really an edge case to use Forms, I don't see it coming any time soon. There are lots of ticketing systems available already and so I also don't think that we should abuse two apps designed for something else.

@susnux https://github.com/susnux what do you think?

— Reply to this email directly, view it on GitHub https://github.com/nextcloud/forms/issues/1850#issuecomment-1868480578 , or unsubscribe https://github.com/notifications/unsubscribe-auth/A4YCNU2MQ2PTCFI42N4LFSDYK75JPAVCNFSM6AAAAABBBLI7SGVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQNRYGQ4DANJXHA . You are receiving this because you authored the thread. https://github.com/notifications/beacon/A4YCNU73E3H3LBVYFSHC5H3YK75JPA5CNFSM6AAAAABBBLI7SGWGG33NNVSW45C7OR4XAZNMJFZXG5LFINXW23LFNZ2KUY3PNVWWK3TUL5UWJTTPL3AEE.gif Message ID: @.*** @.***> >

elephantastyczny avatar Dec 24 '23 10:12 elephantastyczny

Yes we can keep this open but with very low priority, we should probably first think about:

  • #805
  • #1748

susnux avatar Dec 26 '23 18:12 susnux