could not solve funcaptcha

[SaeidB]

hello , ive tried your api for funcaptcha , but got some error , could you pls check and lemme know what is the solution ?

{'errorId': 502, 'errorDescription': 'The CAPTCHA challenge failed to be resolved.', 'taskId': 989355081, 'status': 'failed'}

{'errorId': 502, 'errorDescription': 'The CAPTCHA challenge failed to be resolved.', 'taskId': 407260510, 'status': 'failed'}