Mark Pearson

@kmauleon and @ChiWei-Chen - tagging you as this is still under investigation by the FW team.

As a quick update - we think we may have root cause on this issue. Still some work to do to confirm; and get a fix released but there is...

I just tested this out on my P52 and it updated the BIOS with no issues. I was running Fedora 36 - would you mind trying the update from a...

Hi, Which FW did you update? And did it update cleanly and with no errors displayed. I can flag this to the FW team, it's not expected behaviour, but I...

Feedback from the FW team is the only time they'll be touching the efi variables is if you go into the setup and reset to defaults. Otherwise they shouldn't be...

Thanks for the notes - it does look like your EFI variables are completely wiped, at least that is my guess. I've forwarded the details to the FW team for...

I followed up with the FW team on this and we can't reproduce and they are adamant that they don't deliberately reset them at any point. @hughsie - I'm grasping...

Hi - are you able to catch (maybe video) the error message when it happens? If you can do that I'll flag to the FW team. I know I've done...

Sorry for the slow reply - this got lost in the swamp. We did have some issues where for Windows they were asking users to disable disk encryption (bitlocker) before...

@ChiWei-Chen - do you think this is related to the other couple of Capsule related errors we've got or is this something new? (LO-1964 in particular?