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Add limit/cap notification to users monitoring more than 5 emails

Open maxxcrawford opened this issue 4 years ago • 8 comments
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Issue

Once a user monitors 5 email address, the form to add additional emails is removed. We need to tell the user that they have reached the maximum amount allowed.

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maxxcrawford avatar Apr 20 '21 19:04 maxxcrawford

Hello @maxxcrawford , is there a reason to only allow 5 emails? Does one need to set multiple accounts for more than 5 emails in that case? Alternatively, would it be possible to add a domain / wildcard for alerts?

lsm5 avatar Dec 07 '21 22:12 lsm5

I find this new limit quite frustrating and I do not remember being informed about any change. As an early user, I had added 13 e-mail addresses to Firefox Monitor and was unaware of any sort of limitation. Today I went back to the Dashboard hoping to add another e-mail address, but I could not find any way of doing so or any information on (new) limits being imposed.

I understand that allowing users to add 350+ e-mail addresses (as in https://github.com/mozilla/blurts-server/issues/1335) would be a bit too much. But why allow only 5?

nunesgh avatar Dec 08 '21 16:12 nunesgh

@maxxcrawford I'd be happy to pay for unlimited email address support as part of a premium plan like you have for Relay Premium.

Edit: I realize you're not working on firefox monitor anymore. I'd really appreciate it if you could forward this to the current monitor team. Thanks!

Edit 2: https://github.com/mozilla/blurts-server/issues/2144 addresses my requirement in case anyone else comes to this issue first.

lsm5 avatar Dec 08 '21 20:12 lsm5

Hey everyone! I reached out to the product owner for a response on this and will report back.

There seemed to already be an account cap (15) and then a year ago it was revised to 5. This bug was filed to help folks understand why the "add another email" disappeared.

cc/ @groovecoder @tcinotto

maxxcrawford avatar Dec 08 '21 21:12 maxxcrawford

As an immediate work-around, I recommend creating a separate FxA account if you need to monitor additional accounts.

However, I would like to note that this request/feature is on our roadmap! I'll post feedback from the product owner when I have an answer.

maxxcrawford avatar Dec 08 '21 22:12 maxxcrawford

Yes, there you can add 5 more e-mail addresses, before the form just disappears. I had it once for 9 e-mails on one account, though.

MetroidCatcher avatar Feb 19 '22 07:02 MetroidCatcher

Hi, @maxxcrawford!

Thank you for contacting the product owner! Have they replied to you with any additional information on this?

nunesgh avatar Mar 10 '22 21:03 nunesgh

I have 13 email addresses in Monitor but I can't add more, that's why I find out about the limit of only five accounts. I ask, will there be an increase or will it stay that way?

SaezSays avatar Apr 20 '22 17:04 SaezSays

Closing since we've redesigned the site and functionality since this was created. If you feel that this is still needed, please let me know.

EMMLynch avatar Mar 08 '24 15:03 EMMLynch

Closing since we've redesigned the site and functionality since this was created. If you feel that this is still needed, please let me know.

Yes, i still thinking this is a necessary function, more accounts to verify, it's possible?

SaezSays avatar Mar 11 '24 20:03 SaezSays