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Cloud Drive stopped working on Pale Moon browser

Open Gittyperson opened this issue 3 years ago • 2 comments

This change occurred recently, a few weeks at most. No files will appear on the Cloud Drive website. A few folders will appear, but there are no contents inside.

The browser warns that it is blocking mixed active content.

Windows 10 21H2, Pale Moon 29.4.4 64-bit, and MEGAsync 4.6.1 (which is probably not relevant here). Not using MEGA-related extensions.

Gittyperson avatar Jan 21 '22 16:01 Gittyperson

Thanks for the report, please try the following:

Open the hamburger menu in the top-right side of the page and while holding down the ctrl-key do click on "Reload your account"

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If that does not resolves the issue, please go here to activate debugging logs: https://mega.nz/debug!fm

Then open the web-console using ctrl+shift+I and wait until no more messages are printed, then right-click and save/export the messages into a file and send it to [email protected] with a link to this ticket.

Thanks, and sorry for the inconvenience.

diegocr avatar Jan 22 '22 12:01 diegocr

Thank you. Reloading the account does not solve it. After clicking on your debug link though, all files/folders are shown correctly (only after following the link).

However, a new problem now appears: MEGA failed to load because Filename: dbfetchfm Exception: Error: Error: indexedDB corruption!

I will contact support.

Gittyperson avatar Jan 23 '22 20:01 Gittyperson