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QLC+ 4.13.1 doesn't run, error on DLL ftd2xx64.dll
Describe the bug Error when trying to load QLC+ 4.13.1 Event Viewer in Windows showing an error with ftd2xx64.dll
To Reproduce Steps to reproduce the behavior:
- Try to start qlcplus.exe
- Check Event Viewer
Expected behavior Starting the application just like 4.12.7 did
Screenshots
Faulting application name: qlcplus.exe, version: 0.0.0.0, time stamp: 0x665a03d0
Faulting module name: ftd2xx64.dll, version: 3.2.16.1, time stamp: 0x60e2fd3b
Exception code: 0xc0000005
Fault offset: 0x0000000000010dd9
Faulting process id: 0x1330
Faulting application start time: 0x01dac3125aacbcca
Faulting application path: C:\QLC 4.13.1\qlcplus.exe
Faulting module path: C:\QLC 4.13.1\ftd2xx64.dll
Report Id: 8d446c86-a506-4dd0-9a54-f9439844176b
Faulting package full name:
Faulting package-relative application ID:
Desktop (please complete the following information):
- OS: Windows 11 21H2
- QLC+ Version 4.13.1
- Laptop
Additional context Problem didn't occur with 4.12.7 Need to use still this version until 4.13.x works as expected.
Unfortunately this report doesn't add anything new compared to the discussion happened here https://www.qlcplus.org/forum/viewtopic.php?p=73631
What I know so far is that
- version 4.13.1 works on several Windows 10 and 11 installations out of the box
- removing the ftd2xx64 DLL (which is a dependency of the dmxusb plugin) allows QLC+ to start
- the ftd2xx64 DLL was not necessary on 32-bit versions (this actually puzzles me)
To be honest I think the point worth to be investigated the most is number 3
Solution posted in the forums. Closing