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If use VPN then cannot add item

Open brucezhuo opened this issue 4 years ago • 9 comments

If use VPN, cannot add YouTube vedio link and show error.

brucezhuo avatar Mar 23 '21 12:03 brucezhuo

Hi @brucezhuo

Could you provide more information: the type of VPN and the error message you saw?

mattwright324 avatar Mar 23 '21 12:03 mattwright324

error messeage I install the java 8 64bit en version, i can open the UI, but if i add item, such like “https://www.youtube.com/watch?v=4lcGBERIcuU&ab_channel=RealTimewithBillMaher", then the error message will out as the png pic i posted.

brucezhuo avatar Mar 23 '21 13:03 brucezhuo

Open the log folder in the application and open the most recent log file and scroll to the bottom. Could you copy paste any ERROR and Exceptions into here, or if you'd rather just send the log file and I can look at it.

mattwright324 avatar Mar 23 '21 13:03 mattwright324

tks for yr reply, pls check these files i attached.

------------------ 原始邮件 ------------------ 发件人: "mattwright324/youtube-comment-suite" @.>; 发送时间: 2021年3月23日(星期二) 晚上9:57 @.>; @.@.>; 主题: Re: [mattwright324/youtube-comment-suite] If use VPN then cannot add item (#78)

Open the logs folder in the application and open the most recent log file and scroll to the bottom. Could you copy paste any ERROR and Exceptions into here, or if you'd rather just paste the log file and I can look at it.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or unsubscribe.

brucezhuo avatar Mar 23 '21 14:03 brucezhuo

Unfortunately, don't see any attached files. Maybe doesn't work via email reply? In-browser says you can drag/drop onto this reply box to attach files. image

mattwright324 avatar Mar 23 '21 14:03 mattwright324

sorry about that. i attached again.

------------------ 原始邮件 ------------------ 发件人: "mattwright324/youtube-comment-suite" @.>; 发送时间: 2021年3月23日(星期二) 晚上10:05 @.>; @.@.>; 主题: Re: [mattwright324/youtube-comment-suite] If use VPN then cannot add item (#78)

Unfortunately, don't see any attached files. Maybe doesn't work via email reply? In-browser says you can drag/drop onto this reply box to attach files.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or unsubscribe.

brucezhuo avatar Mar 23 '21 14:03 brucezhuo

Still not seeing anything

mattwright324 avatar Mar 23 '21 14:03 mattwright324

i sent the attached files to yr mail address via my gmail, pls check.

brucezhuo avatar Mar 23 '21 14:03 brucezhuo

I searched the google for error reason, it says that VPN cannot support IPV6, need to add the script " -Djava.net.preferIPv4Stack=true", i don't know just FYI.

brucezhuo avatar Mar 23 '21 14:03 brucezhuo