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Published 20 hours ago • verified publisher icon matt-d-rat

Media upload window in Timeline Stories broken

Open NONBOX-zz opened this issue 14 years ago • 6 comments
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When I click the insert image button in the editor, the pop-up window shows up in the lower-left corner of the window, mostly off the screen. I can only click the cancel button. It is not centered on the page like the normal add media window.

NONBOX-zz avatar Oct 19 '11 21:10 NONBOX-zz

What version of the plugin do you have installed and what version of WordPress are you using?

matt-d-rat avatar Oct 20 '11 07:10 matt-d-rat

I am running Wordpress 3.2.1 and version 1.1.3 of the plugin.

NONBOX-zz avatar Oct 20 '11 14:10 NONBOX-zz

Any updates on this?

NONBOX-zz avatar Nov 09 '11 23:11 NONBOX-zz

I am still looking into the issue but am having problems re-creating the problem based on the information you have provided. I have setup Wordpress 3.2.1 with version 1.1.3 of the plugin and the media popup box behaves as expected for me. Try upgrading the plugin to 1.1.5 and see if the issue is resolved there.

Install a tool like Firebug and see if you have an JS errors in the error console.

You may also want to try disbling your other plugins and re-enabling them one by one to see if there is a conflict with another particular plugin.

I will try my best to help you with this, but I simply need more information in order to do so.

matt-d-rat avatar Nov 10 '11 00:11 matt-d-rat

I have updated to version 1.1.5 and the problem persists.

I have disabled all other plugins as well.

If it would help, I can create a user for you on the site so you can just get in and take a look. If you would prefer that, feel free to email me. [email protected]

NONBOX-zz avatar Nov 10 '11 00:11 NONBOX-zz

I am running Wordpress 3.2.1 and version 2 of the plugin and also having this issue.

jsd2011 avatar Nov 28 '11 02:11 jsd2011