Single Queue Affect Visitor Hitting Statistics

[frankswiss]

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Hi Matomo Team.

I installed this plugin "Queued Tracking", and configured as 1 single queue with 50 request as default.

Once there are massive requests in the queue, it looks every tracking record function stops, even for the normal visitor hitting statistics.

And after I disable the queue, the visitor hitting works again.

Do you know what's the problem?

Thanks.

[snake14]

Hi @frankswiss . I'm sorry to hear that you are experiencing this issue. Once you installed the plugin and configured it, did you schedule a cron to trigger processing of the queue? Please see the FAQ about setting up queued tracking, specifically step 7 about setting a cron. You can also manually trigger processing using the command provided in step 7 ./console queuedtracking:process and it will output useful debugging info if you add the -vvv option to the end of the command.

[AltamashShaikh]

@frankswiss Can you check @snake14 last comment and let5 us know, if you are still facing any issues ?

[AltamashShaikh]

@frankswiss Closing this issue due to inactivity, if you are still facing an issue, please let us know or reopen the issue.