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Queue monitor with fixed calls already finished.

Open mssmello opened this issue 1 year ago • 0 comments
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Noted that calls in a queue were fixed on queue monitor. The queue was with a SIP/account to go after the max waiting time.

To Reproduce Steps to reproduce the behavior:

  1. Create a queue and add some agents
  2. Set the max wating time to 15 seconds and config the redirection like SIP/account
  3. Call the queue with a configured DID
  4. Follow the call at Queue monitor
  5. Hang up and check the monitor. The call won´t drop.

Expected behavior A clear and concise description of what you expected to happen.

Screenshots Check some call with hours running...

Captura de tela 2024-06-04 141031

Desktop (please complete the following information):

  • OS: Windows 11
  • Browser Chrome
  • Version 125.0.6422.142 (Versão oficial) 64 bits

Smartphone (please complete the following information):

  • Device: [e.g. iPhone6]
  • OS: [e.g. iOS8.1]
  • Browser [e.g. stock browser, safari]
  • Version [e.g. 22]

Additional context Add any other context about the problem here.

mssmello avatar Jun 04 '24 17:06 mssmello