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Published 20 hours ago • verified publisher icon magnussolution

CDR not working

Open domgmtone opened this issue 3 years ago • 1 comments
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When I export CDR, I get this message in the csv file. please help

Internal Server Error    

Internal Server Error

readfile(/var/www/html/mbilling/tmp/cdr_1649335854.csv): failed to open stream: Permission denied

An internal error occurred while the Web server was processing your request. Please contact the webmaster to report this problem.

Thank you.

2022-04-07 09:50:54

domgmtone avatar Apr 07 '22 12:04 domgmtone

Solution From MagnusBilling

execute the following commands in SHH session

  1. Remove existing "tmp" folder, current folder has 655 permissions. rm -rf /var/www/html/mbilling/tmp

  2. Create new tmp folder, new folder has 755 permissions. mkdir /var/www/html/mbilling/tmp

  3. Fix permissions for asterisk. chown -R asterisk:asterisk /var/www/html/mbilling/tmp

domgmtone avatar Apr 07 '22 13:04 domgmtone