CDR downloading Problems

[xceedconnections]

Hello all,

I am using 7.8.0.1 -

1. I am able to download the CDR report in excel, but when applied filters, unable to download the file. files comes up as 0 byte.. if i remove the filters, download works fine and i can see results in excel.
2. also unable to download cdr for specfic users, - it download cdr for all users.
3. inbound missed calls not showing in failed CDR.

@magnussolution can you please fix this in next update.

[magnussolution]

check the memory_limit on php.ini, set it to 25% of your server memory

[xceedconnections]

@magnussolution unable to download cdr for specfic users, - it download cdr for all users. will this be fix with memory_limit on php.ini,

[yurikurka]

You make restart in your HTTP server After change PHP. Ini.

Em seg., 14 de mar. de 2022 14:03, xceedconnections < @.***> escreveu:

@magnussolution https://github.com/magnussolution unable to download cdr for specfic users, - it download cdr for all users. will this be fix with memory_limit on php.ini,

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[xceedconnections]

you guys are not understanding.. I CAN download the CDR and ITS WORKING FINE... .. but when unable to download CDR for any specific user after i apply filters..

[xceedconnections]

EXAMPLE: in cdr option., i search for user ABC,, and i get all records for ABC users, when i select checkbox ALL, download it,, it comes excel with zero byte... when i remove the search filter, i can download the cdr for all users..

[xceedconnections]

@magnussolution already done heck the memory_limit on php.ini, set it to 25% of your server memory

But that's not the issue... i CAN DOWNLOAD THE CDR even cdr size goes to 500mb,, its downloading.. I am saying after we apply filters, we are unable to download the filtered results in the cdr... its something to do which the script. FULL cdr for all users,. working fine. CDR for indivisual user - cant download... files comes as 0 byte..