404 when exporting csv and excel in Ordered Products Report

[minhluan259]

Preconditions and environment

• Magento 2.4.7-p3

Steps to reproduce

1. Go to REPORTS > Products > Ordered
2. Select a date range for which the product was sold.
3. Click to Export csv or excel

Expected result

Exported successfully

Actual result

Return 404

Additional information

No response

Release note

No response

Triage and priority

• [ ] Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• [ ] Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• [ ] Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• [ ] Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• [ ] Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant[bot]]

Hi @minhluan259. Thank you for your report. To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce.

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[m2-assistant[bot]]

Hi @engcom-Bravo. Thank you for working on this issue. In order to make sure that issue has enough information and ready for development, please read and check the following instruction: :point_down:

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[engcom-Bravo]

Hi @minhluan259,

Thanks for your reporting and collaboration.

We have verified the issue in Latest 2.4-develop instance and the issue is not reproducible.Kindly refer the attached video.

https://github.com/user-attachments/assets/39c6750a-b086-4bbd-b86b-a378d728e11c

We are able to Export the data successfully.

Kindly recheck the issue in Latest 2.4-develop instance and elaborate the steps to reproduce if the issue is still repoducible.

Thanks.

[minhluan259]

@engcom-Bravo you can reproduce the issue on Magento 2.4.7-p3

[engcom-Bravo]

Hi @minhluan259,

Thanks for your update.

We have verified the issue in Latest 2.4-develop instance and the issue is reproducible.Kindly refer the screenshots.

It is returning 404.

Hence Confirming the issue.

Thanks.

[github-jira-sync-bot]

:white_check_mark: Jira issue https://jira.corp.adobe.com/browse/AC-13249 is successfully created for this GitHub issue.

[m2-assistant[bot]]

:white_check_mark: Confirmed by @engcom-Bravo. Thank you for verifying the issue.
Issue Available: @engcom-Bravo, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

[Mohamed-Asar]

@magento i'm working on this

[sgautamrave]

Hi @Mohamed-Asar ,

It's urgent we are facing this issue on production. Can you please share the solution for this issue?

Thanks,

[Mohamed-Asar]

Hi @sgautamrave I already Raised PR for this issue. please create a custom patch and apply it in your production site

[ihor-sviziev]

The issue was already fixed in 2.4-develop branch in https://github.com/magento/magento2/commit/7677eb61f8c672cfc0e8984d36e90ca5580e3a4f. I’m closing this issue as solved