magento2 icon indicating copy to clipboard operation
magento2 copied to clipboard

Quantity change after variation change results in product price reverting to lowest price

Open Swannyj opened this issue 1 year ago • 3 comments

Preconditions and environment

  • Magento version - 2.4.6-p6
  • A 2.4.4 demo site used to recreated issue https://magento2-demo.scandiweb.com/chaz-kangeroo-hoodie.html

Steps to reproduce

  • Go to a configurable Product that has price changing variant options.
  • Select a different variant option (price should update)
  • Enter a quantity (the price should revert back to the lowest price)

Expected result

Price should not change to lowest price

image

Actual result

On the attached demo site link I have configured the item Chaz Kangeroo Hoodie XS Grey to have a price of $100 and I can see that when I choose them options. However, if I then decide to input a Qty change, the price shown is not the same (reverts back to $52).

image

Additional information

I have tested this on a local 2.4.6-p6 instance of Magento and I am seeing the same issue.

I believe that the code causing this issue is within vendor/magento/module-catalog/view/base/web/js/price-box.js , more specifically the getPrice function which is called every time #qty is changed.

I have added a work around for this functionality which not only stops this issue from occurring, but also updates the price against the product based on the qty the user has entered.

price-box.zip

Release note

No response

Triage and priority

  • [ ] Severity: S0 - Affects critical data or functionality and leaves users without workaround.
  • [ ] Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
  • [ ] Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
  • [ ] Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
  • [ ] Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

Swannyj avatar Aug 14 '24 16:08 Swannyj

Hi @Swannyj. Thank you for your report. To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, Add a comment to the issue:


Join Magento Community Engineering Slack and ask your questions in #github channel. :warning: According to the Magento Contribution requirements, all issues must go through the Community Contributions Triage process. Community Contributions Triage is a public meeting. :clock10: You can find the schedule on the Magento Community Calendar page. :telephone_receiver: The triage of issues happens in the queue order. If you want to speed up the delivery of your contribution, join the Community Contributions Triage session to discuss the appropriate ticket.

m2-assistant[bot] avatar Aug 14 '24 16:08 m2-assistant[bot]

Hi @engcom-Bravo. Thank you for working on this issue. In order to make sure that issue has enough information and ready for development, please read and check the following instruction: :point_down:

  • [ ] 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
  • [ ] 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
  • [ ] 3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
  • [ ] 4. Verify that the issue is reproducible on 2.4-develop branch
    Details- Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
    - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
    - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!
  • [ ] 5. Add label Issue: Confirmed once verification is complete.
  • [ ] 6. Make sure that automatic system confirms that report has been added to the backlog.

m2-assistant[bot] avatar Aug 16 '24 04:08 m2-assistant[bot]

Hi @Swannyj,

Thanks for your reporting and collaboration.

We have verified the issue in Latest 2.4-develop instance and the issue is not reproducible.Kindly refer the attached video.

https://github.com/user-attachments/assets/ec4f28d1-6bb6-43e6-8c3d-c3add2e1935c

Price is not changing to lowest price after entering the quantity.

Kindly recheck the issue in Latest 2.4-develop instance and elaborate the steps to reproduce if the issue is still reproducible.

Thanks.

engcom-Bravo avatar Aug 28 '24 09:08 engcom-Bravo

Hi @Swannyj,

We have noticed that this issue has not been updated since long time.
Hence we assume that this issue is fixed now, so we are closing it. Please feel to raise a fresh ticket or reopen this ticket if you need more assistance on this.

Thanks.

engcom-Bravo avatar Sep 10 '24 05:09 engcom-Bravo