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Adding URL rewrites with an accent causes infinite loading

Open janssensjelle opened this issue 1 year ago • 13 comments

Preconditions and environment

  • Tested on 2.4.5-p7 and 2.4.6-p4
  • Vanilla Magento with sample data

Steps to reproduce

Add a new URL Rewrite with an accent and redirect type not set to None

Example: Screenshot 2024-05-02 at 12 18 23

Expected result

URL Rewrite is successfully created and functioning

Actual result

The saving will last forever

Additional information

No response

Release note

No response

Triage and priority

  • [ ] Severity: S0 - Affects critical data or functionality and leaves users without workaround.
  • [ ] Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
  • [X] Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
  • [ ] Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
  • [ ] Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

janssensjelle avatar May 02 '24 10:05 janssensjelle

Hi @janssensjelle. Thank you for your report. To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, Add a comment to the issue:


Join Magento Community Engineering Slack and ask your questions in #github channel. :warning: According to the Magento Contribution requirements, all issues must go through the Community Contributions Triage process. Community Contributions Triage is a public meeting. :clock10: You can find the schedule on the Magento Community Calendar page. :telephone_receiver: The triage of issues happens in the queue order. If you want to speed up the delivery of your contribution, join the Community Contributions Triage session to discuss the appropriate ticket.

m2-assistant[bot] avatar May 02 '24 10:05 m2-assistant[bot]

@magento give me 2.4-develop instance

janssensjelle avatar May 02 '24 10:05 janssensjelle

Hi @janssensjelle. Thank you for your request. I'm working on Magento instance for you.

Hi @engcom-Delta. Thank you for working on this issue. In order to make sure that issue has enough information and ready for development, please read and check the following instruction: :point_down:

  • [ ] 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
  • [ ] 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
  • [ ] 3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
  • [ ] 4. Verify that the issue is reproducible on 2.4-develop branch
    Details- Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
    - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
    - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!
  • [ ] 5. Add label Issue: Confirmed once verification is complete.
  • [ ] 6. Make sure that automatic system confirms that report has been added to the backlog.

m2-assistant[bot] avatar May 02 '24 10:05 m2-assistant[bot]

Hi @janssensjelle, here is your Magento Instance: https://21fb1d51514963a490d73feb03858671.instances-prod.magento-community.engineering Admin access: https://21fb1d51514963a490d73feb03858671.instances-prod.magento-community.engineering/admin_5fe1 Login: 9d9e09d7 Password: 1687977ed533

I can confirm this issue

janssensjelle avatar May 02 '24 10:05 janssensjelle

@magento give me 2.4-develop instance

engcom-Delta avatar May 03 '24 09:05 engcom-Delta

Hi @engcom-Delta. Thank you for your request. I'm working on Magento instance for you.

Hi @engcom-Delta, here is your Magento Instance: https://21fb1d51514963a490d73feb03858671.instances-prod.magento-community.engineering Admin access: https://21fb1d51514963a490d73feb03858671.instances-prod.magento-community.engineering/admin_f28b Login: ba0d0f04 Password: a2084a482742

Hi @janssensjelle ,

Verified the issue on 2.4-develop and it is reproducible.

Hence, Confirming the issue.

Steps to reproduce:-

1.Apply transliteration for product URL configuration option to Yes in Stores > Settings > Configuration > Catalog > Catalog

Search Engine Optimization 2.Add a new URL Rewrite with an accent and redirect type not set to None

Screenshot 2024-05-03 at 2 24 37 PM Screenshot 2024-05-03 at 3 09 33 PM

The saving lasts forever

French accent

Screenshot 2024-05-03 at 3 11 17 PM

Portugese accent

Screenshot 2024-05-03 at 3 36 15 PM

engcom-Delta avatar May 03 '24 10:05 engcom-Delta

:white_check_mark: Jira issue https://jira.corp.adobe.com/browse/AC-11907 is successfully created for this GitHub issue.

github-jira-sync-bot avatar May 03 '24 10:05 github-jira-sync-bot

:white_check_mark: Confirmed by @engcom-Delta. Thank you for verifying the issue.
Issue Available: @engcom-Delta, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

m2-assistant[bot] avatar May 03 '24 10:05 m2-assistant[bot]

Hello,

Internal team has started to work on it

Thanks.

engcom-Bravo avatar Jun 17 '24 07:06 engcom-Bravo

Hello,

As I can see this issue got fixed in the scope of the internal Jira ticket AC-11907 by the internal team Related commits:https://github.com/search?q=repo%3Amagento%2Fmagento2+AC-11907&type=commits

Based on the Jira ticket, the target version is 2.4.8-beta1.

Thanks

engcom-Bravo avatar Sep 12 '24 05:09 engcom-Bravo