Orders page - Filtering with Purchase Date is not working when removed and re-applied

[engcom-November]

Preconditions (*)

1. Magento 2.4-develop having Orders

Steps to reproduce (*)

1. Admin - Sales - Orders
2. Filters - Purchase Date - Select from and To date
3. Apply Filter - No Issue. Filter applied
4. Remove/Close the Filter
5. Click again on Filters
6. Previous filter dates are displayed and apply same filters - Issue. Filter not working Issue also observed when only To Date is changed and filter applied. Filter not working properly.

Expected result (*)

1. [Screenshots, logs or description]

Actual result (*)

Attached Video for reference

1. [Screenshots, log b92b71bc-9999-40e0-9595-00e1420a4554 (1).zip s or description]

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Please provide Severity assessment for the Issue as Reporter. This information will help during Confirmation and Issue triage processes.

• [ ] Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• [ ] Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• [ ] Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• [ ] Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• [ ] Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant[bot]]

Hi @engcom-November. Thank you for your report. To speed up processing of this issue, make sure that you provided the following information:

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[m2-assistant[bot]]

Hi @engcom-November. Thank you for working on this issue. In order to make sure that issue has enough information and ready for development, please read and check the following instruction: :point_down:

• [ ] 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).

  Details

  If the issue has a valid description, the label Issue: Format is valid will be added to the issue automatically. Please, edit issue description if needed, until label Issue: Format is valid appears.

• [ ] 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue. If the report is valid, add Issue: Clear Description label to the issue by yourself.

• [ ] 3. Add Component: XXXXX label(s) to the ticket, indicating the components it may be related to.

• [ ] 4. Verify that the issue is reproducible on 2.4-develop branch

  Details

  - Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
  - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
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• [ ] 5. Add label Issue: Confirmed once verification is complete.

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[github-jira-sync-bot]

:white_check_mark: Jira issue https://jira.corp.magento.com/browse/AC-2094 is successfully created for this GitHub issue.

[m2-assistant[bot]]

:white_check_mark: Confirmed by @engcom-November. Thank you for verifying the issue.
Issue Available: @engcom-November, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

[engcom-Hotel]

@engcom-November We will reverify this ticket. Hence moving it to the Ready for confirmation board.

[m2-assistant[bot]]

Hi @engcom-Hotel. Thank you for working on this issue. In order to make sure that issue has enough information and ready for development, please read and check the following instruction: :point_down:

• [ ] 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).

  Details

  If the issue has a valid description, the label Issue: Format is valid will be added to the issue automatically. Please, edit issue description if needed, until label Issue: Format is valid appears.

• [ ] 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue. If the report is valid, add Issue: Clear Description label to the issue by yourself.

• [ ] 3. Add Component: XXXXX label(s) to the ticket, indicating the components it may be related to.

• [ ] 4. Verify that the issue is reproducible on 2.4-develop branch

  Details

  - Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
  - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
  - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

• [ ] 5. Add label Issue: Confirmed once verification is complete.

• [ ] 6. Make sure that automatic system confirms that report has been added to the backlog.

[engcom-Hotel]

Hello @engcom-November,

Thanks for posting the issue!

We have tried to reproduce the issue in Magento 2.4-develop and it is reproducible for us with the mentioned steps.

We have followed below steps:

1. Go to the order page (Admin panel)
2. Filter orders using Purchase date (Working fine):
3. Now clear the filter by clicking the cross(x) button near the purchase date filter.
4. And then open filter box, purchase from and to date are still there in the textbox, click on Apply filter button, instead of filtered dates, all orders listed in the grid(not working fine):

Hence confirming this issue.

Thanks

[github-jira-sync-bot]

:x: Cannot export the issue. This GitHub issue is already linked to Jira issue(s): https://jira.corp.magento.com/browse/AC-2094

[ksenia-zlotin]

@engcom-Hotel Is there an update on this issue? Still seeing this in Magento 2.4.4-p2.

[engcom-Hotel]

Hello @ksenia-zlotin,

Thanks for asking for the updates!

As I can see the JIRA status of this issue, is still in the implementation phase. As per the process, someone from internal will pick this issue and raise a PR to fix this.

The issue can also be picked by the community as well to open up a public PR, we will process them as well.

Thanks

[ksenia-zlotin]

@engcom-Hotel This is still happening in Adobe Commerce 2.4.4-p6. Is there a patch provided for this issue? Just looking for an update on this issue, thanks!

[engcom-Bravo]

Hi @engcom-November,

Thank you for reporting and collaboration.

Verified the issue on Magento 2.4-develop instance and the issue is not reproducible.Kindly refer the attached video.

Steps to reproduce

• Admin - Sales - Orders
• Filters - Purchase Date - Select from and To date
• Apply Filter - No Issue. Filter applied
• Remove/Close the Filter
• Click again on Filters
• Previous filter dates are displayed and apply same filters - Issue. Filter not working
• Issue also observed when only To Date is changed and filter applied. Filter not working properly.

Screencast from 11-01-24 11:56:10 AM IST.webm

Previous filter dates are not displayed after removing filters hence issue is not at all reproducible in Magento 2.4-develop instance,

It might be possible issue has been resolved in Latest branch and it is recommended to verify the issues in Magento 2.4-develop branch.Could you please upgrade the Magento to the Lastest version.

Hence We are closing this issue.

Thanks.