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Zendesk sdk 2.19.0 breaks back button on Android

Open XantreDev opened this issue 1 year ago • 6 comments
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Describe the bug When user taps on back button with @react-navigation/stack and react-native-zendesk-messaging installed application hides

To Reproduce Steps to reproduce the behavior:

  1. Install application
  2. Go to some screen in stack
  3. Try to use android go back button/gesture

Expected behavior Application opened previous screen

Screenshots

https://github.com/leegeunhyeok/react-native-zendesk-messaging/assets/57757211/2afb0038-70f4-4f6b-8e2c-40fe9a34a079

Environment (please complete the following information):

  • Platform: Android
  • React Native Version 0.73.7
  • Zendesk SDK Version 2.19.0

Additional context Fix

diff --git a/apps/international/android/build.gradle b/apps/international/android/build.gradle
index db88928e..5ab5df7f 100644
--- a/apps/international/android/build.gradle
+++ b/apps/international/android/build.gradle
@@ -23,7 +23,7 @@ buildscript {
         // mapbox end

         // Zendesk
-        zendeskSdkVersion = "2.19.0"
+        zendeskSdkVersion = "2.18.0"
         // Zendesk end
     }
     repositories {

XantreDev avatar Apr 24 '24 10:04 XantreDev

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

stale[bot] avatar May 24 '24 11:05 stale[bot]

bump

XantreDev avatar May 24 '24 11:05 XantreDev

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

stale[bot] avatar Jun 23 '24 13:06 stale[bot]

I'm having this same issue. I'm not using this repo, but am using React Native with bridge modules to use Zendesk, and upgrading to React Native 0.73.6 and ZendeskSDKMessaging 1.19+ caused an issue where the Android back button closes the app.

ande- avatar Jun 28 '24 18:06 ande-

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

stale[bot] avatar Jul 28 '24 20:07 stale[bot]

Bump

XantreDev avatar Jul 28 '24 21:07 XantreDev

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

stale[bot] avatar Aug 27 '24 22:08 stale[bot]

still a problem. should be fixed

otech47 avatar Mar 19 '25 20:03 otech47