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Published 20 hours ago • verified publisher icon leegeunhyeok

Crash when pulling down on dropdown modal with tablet

Open michelob-nelson opened this issue 2 years ago • 3 comments
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Describe the bug When presented with a dropdown select for a field entry in the bot flow, on mobile, a discard changes option will appear. On tablet, it crashes.

Expected behavior A discard changes option to appear.

Environment (please complete the following information):

  • Platform: iOS
  • React Native Version [e.g. 0.71.6]
  • React Native Zendesk Messaging package Version [e.g. 0.1.2]

https://github.com/leegeunhyeok/react-native-zendesk-messaging/assets/147194788/4ae5d24a-5fb9-49a0-bb92-4114be8390bf

https://github.com/leegeunhyeok/react-native-zendesk-messaging/assets/147194788/c6d10bc4-415b-41ee-9ec5-79e67157bc22

michelob-nelson avatar Oct 06 '23 19:10 michelob-nelson

Hi, @michelob-nelson.

Can I check the logs in the XCode? It seems to be an internal SDK issue.

leegeunhyeok avatar Oct 09 '23 08:10 leegeunhyeok

Here is the only logged error:

Screenshot 2023-10-10 at 8 29 31 AM

michelob-nelson avatar Oct 10 '23 14:10 michelob-nelson

It seems to an internal issue of SDK(0.1.2 => using SDK 2.8.0 as default). Please report this issue to Zendesk Community. I'll follow this issue up too.

leegeunhyeok avatar Oct 14 '23 07:10 leegeunhyeok