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Published 20 hours ago • verified publisher icon jellyfin

move workflows to correct folder

Open JPVenson opened this issue 4 months ago • 0 comments

JPVenson avatar Aug 04 '25 18:08 JPVenson

Hey, I have a related issue, PGSSUB are partially displayed on my side, but keep in mind this support is still new and experimental.

Maybe theses will help you:

  1. In Jellyfin Tizen client, did you activate the support for PGSSUB? (Settings > Subtitles > Check "Experimental PGS subtitle rendering"). If you don't see that option, then you may need a more recent compilation of the app that supports PGSSUB.

  2. Do you have "Subtitle Extract " plugin ? It greatly improve the process to send PGSSUB to your client as soon as the media start (the first run of the plugin will take time, depending on the size of your Jellyfin database). Without it, the server needs to extract the PGSSUB at the moment you start the media, and that could take time (a long time depending of the hardware).

  3. Try to activate the playback info while watching your media (while watching, select the gear icon in the bottom right, and select "playback info"). For some reason, I need to have the playback info displayed in order to get the full PGS subtitles rendered, and not just partially. I really need to open an issue about it...

Copper-Bot avatar Sep 19 '25 18:09 Copper-Bot

I've tried all of your tips, but the subtitles still didn't display. The subtitles only displays if the option "Experimental PGS subtitle rendering" is enabled, but if I do this, the server starts transcoding and burning in the subtitles. I know for sure the TV supports the subtitles format, because it works on the web browser.

What information should I share to help resolve this issue?

Thank you

pacarescuba avatar Sep 20 '25 15:09 pacarescuba

Just to be sure, in admin panel, do you have all transcode options disable for the user? You should only have "Allow media playback" (direct play)

Image

If yes, it looks like other users have the same problem as you:

  • https://github.com/jellyfin/jellyfin-webos/issues/276 (it's for WebOS, but from memory, I believe it use the same PGS implementation. So maybe an incompatibility with the media audio?)

Did you try to update the client app to the latest version?

If it still don't work, you could try asking on the forum, not sure I can help you more :/

Copper-Bot avatar Sep 22 '25 12:09 Copper-Bot