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[IMPORTANT] AMD Driver Compatibility

Open beralbdom opened this issue 1 year ago • 19 comments

Hello, if you have an AMD card and is currently experiencing issues when connecting to the VM with Parsec (black screen, no video, glitched video, etc), downgrade your AMD drivers to 24.3.1 (March 20). Newer drivers aren't compatible. Currently I'm running Windows 11 24H2 on both host and VM with 24.3.1 AMD drivers on both. I'll try to update the drivers on the host while maintaining the old drivers on the VM and report back.

beralbdom avatar Jul 28 '24 01:07 beralbdom

Update: latest AMD compatible driver is AMD-Software-Adrenalin-Edition-23.40.33.04-Win10-Win11-May22-RDNA

beralbdom avatar Jul 29 '24 22:07 beralbdom

Same here, screen tearing that makes it unusable with 24.7.1. Thanks for confirming.

perfectsine avatar Aug 01 '24 00:08 perfectsine

Confirmed as well on 24.7.1 and the more recent 24.8.1. After downgrading to 24.31 it works.

I downloaded AMD Cleanup Utility and booted into safe mode just in case. Then booted back in normal and installed drivers then ran the GPU Update-VMGpuPartitionDriver.ps1 script.

AMD Cleanup Utility https://www.amd.com/en/resources/support-articles/faqs/GPU-601.html

AMD 24.31 Drivers https://www.guru3d.com/download/amd-radeon-software-adrenalin-2431-driver-download/

lostboykev avatar Sep 02 '24 20:09 lostboykev

Thanks for the info, very appreciated! I hope they fix this issue now that AMD added support for ROCm on WSL (Windows)!

newhopespace avatar Sep 17 '24 00:09 newhopespace

FYI, here's the official link for the driver: https://drivers.amd.com/drivers/whql-amd-software-adrenalin-edition-24.3.1-win10-win11-mar20-rdna.exe

doge-gif avatar Sep 22 '24 08:09 doge-gif

downgrade your AMD drivers to 24.3.1 (March 20)

Thanks a lot, now works perfectly on a 7900XTX 🎉

nimoalr avatar Sep 25 '24 17:09 nimoalr

Same issue here with 7900 XT.

GPU acceleration in games was indeed working for me, but both parsec and sunshine failed at HW encoding video stream which made performance sub-par anyways. Form Sunshine log:

Error: [h264_amf @ 0000015a69948d40] CreateComponent(AMFVideoEncoderVCE_AVC) failed with error 11

Many thanks for instructions in https://github.com/jamesstringerparsec/Easy-GPU-PV/issues/392#issuecomment-2325266373

mikrofyr avatar Oct 06 '24 19:10 mikrofyr

Confirmed as well on 24.7.1 and the more recent 24.8.1. After downgrading to 24.31 it works.

I downloaded AMD Cleanup Utility and booted into safe mode just in case. Then booted back in normal and installed drivers then ran the GPU Update-VMGpuPartitionDriver.ps1 script.

AMD Cleanup Utility https://www.amd.com/en/resources/support-articles/faqs/GPU-601.html

AMD 24.31 Drivers https://www.guru3d.com/download/amd-radeon-software-adrenalin-2431-driver-download/

I just had windows update automatically updating my AMD driver (RX 6750 XT) and noticed today that parsec display stopped working

I downgraded my drivers following your instructions and everything works smoothly now, thanks a lot

ryanb74 avatar Oct 25 '24 14:10 ryanb74

can confirm this issue persists on 24.10.1 - downgrading back to 24.3.1 helped

prism2001 avatar Oct 26 '24 05:10 prism2001

Thank you After testing the latest driver, the hardware video encoding still cannot be started, and the 24.3.1 return is normal

MxxApp avatar Oct 30 '24 08:10 MxxApp

Just my 2 cents: please use the AMD Adrenaline's bug reporting function to report this issue to AMD. I'm pretty sure that that'll be easier for them to allocate resources to fix this issue. Putting this GH issue's URL might be helpful too.

The bug reporting tool is in Settings(Upper right gear icon) -> System(Default tab) -> Issue Reporting(Lower left)

doge-gif avatar Oct 30 '24 08:10 doge-gif

Just my 2 cents: please use the AMD Adrenaline's bug reporting function to report this issue to AMD. I'm pretty sure that that'll be easier for them to allocate resources to fix this issue. Putting this GH issue's URL might be helpful too.

The bug reporting tool is in Settings(Upper right gear icon) -> System(Default tab) -> Issue Reporting(Lower left)

Agreed. The more we report, the faster they fix this issue!

beralbdom avatar Nov 05 '24 03:11 beralbdom

This seems to be fixed with 24.12.1. Someone else may want to confirm this.

lukke100 avatar Dec 14 '24 02:12 lukke100

This seems to be fixed with 24.12.1. Someone else may want to confirm this.

Working fine here as well. 6800 XT on 24.12.1

beralbdom avatar Dec 14 '24 19:12 beralbdom

dropped back to 24.3.1. Although the 24.12.1 hardware encoding is normal, there are problems with the game. For example, Minecraft opens with a white screen, and vulank and dx 12 cannot be used. These are normal in 24.3.1.

MxxApp avatar Dec 21 '24 12:12 MxxApp

Have a 6800xt and it still doesn't work, still broken.

ghost avatar Dec 23 '24 05:12 ghost

same problem. is there are any way to run dx12 games? old driver works? 24.12.1 -cannot..

stg43x avatar Jan 03 '25 23:01 stg43x

同样的问题。有什么方法可以运行 DX12 游戏吗?老司机好用? 24.12.1 -不能..

#342

MxxApp avatar Jan 04 '25 00:01 MxxApp

25.1.1 sunshine logs - Fatal: Unable to find display or encoder during startup.

ivanov-innokenty avatar Jan 25 '25 03:01 ivanov-innokenty

25.3.1 hw encoding seems to work.. Games need to be tested.

ivanov-innokenty avatar Mar 16 '25 04:03 ivanov-innokenty

With 25.3.1, i'm unable to launch any game with DX12.

DX11 is working fine. Do you have the same issue ?

Myawy34 avatar Mar 22 '25 18:03 Myawy34

With 25.3.1, i'm unable to launch any game with DX12.

DX11 is working fine. Do you have the same issue ?

No. Spider-man 2 works fine.

ivanov-innokenty avatar Mar 31 '25 00:03 ivanov-innokenty