to-google-translate icon indicating copy to clipboard operation
to-google-translate copied to clipboard

Published 20 hours ago • verified publisher icon itsecurityco

full-page problem

Open jmbaker-user opened this issue 5 years ago • 2 comments

Repeating comment on firefox page: "Great extension, worked perfectly with a selection of text, but when I asked for a full-page translation, Google Translate sent me in an endless loop of authentications." You replied: "Hello, can you please post me this on Github with some screenshots and OS, Firefox version information? Thank you". My OS is Linux Mint version 4.15.0-72-generic GNU/Linux. My Firefox version is 71.0 (64-bit). Here, I hope, is a screenshot. When I do the reCaptcha stuff it just cycles back to the same output. Hope this helps! Thanks for developing this. screenshot 19-12-19

jmbaker-user avatar Dec 19 '19 16:12 jmbaker-user

Hello,

Thank you. This is about your IP / Internet connection, it's in a Google blacklist. Maybe you can reset your router in order to get a new IP address, also not use a proxy if you are using it.

Hope this helps.

Cheers!

itsecurityco avatar Dec 20 '19 03:12 itsecurityco

Thanks for that.

I'm sure you know much more about this than I do, but it does not seem to be the likely explanation, because if I open the same page in Chrome and click 'translate this page', I get a full translation no problem. It's not a vital issue for me, because your extension still works well for me if I select text on the page to translate rather than 'Translate this page'. And if it is not an issue for others, then it's not worth your worrying about. Thanks again for responding, and for your extension.

jmbaker-user avatar Dec 20 '19 14:12 jmbaker-user