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Published 20 hours ago • verified publisher icon ispysoftware

Agent DVR Ubuntu VM Server, ARM Processor, Issue: Missing libraries.

Open HunterFPU opened this issue 3 years ago • 8 comments
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Summary of the issue, I am working on always free tier from OCI, I have a vm with 3 OCPU cores and 18gbs of RAM, the OS is Canonical Ubuntu 20.04. I was using the given installation guide for AGENTDVR. (https://www.ispyconnect.com/download.aspx) I worked through the steps, of which most of it were automated, but for some reason I get the following error (See attached screenshot). I wish I had a log file to show but this will have to suffice.

Steps I have taken, tried the following

  • Reinstalled the Agent DVR from the curl command
  • Tried my hand at installing the package and it gives me a No modification made (No changes were made due to being updated)
  • I have tried to find some help I looked on reddit and saw one post that explained the problem but no solution was posted, and the user did not give a answer or say that he solved it hence why I am submitting a issue.
  • If you have any insight into this you can contact me on discord, you could help me on GitHub but I normally don't look at notifications on GitHub. My discord name is ProtoJ.FPU#7051

Thank you for your time and patience, I hope my issue report was thorough. Thanks, Pro

Error Code OCI ffmpeg Agent DVR

HunterFPU avatar Mar 21 '22 16:03 HunterFPU

image I also ran this so I can show what was said when I did what it says at the bottom

HunterFPU avatar Mar 21 '22 16:03 HunterFPU

did you resolve it?

ispysoftware avatar Mar 23 '22 23:03 ispysoftware

No i did not resolve it, I still have it installed but am using other software for right now.

therealpro101 avatar Mar 23 '22 23:03 therealpro101

I think maybe the package manager has updated the ffmpeg install version to version 5 - you could try sudo apt-get install -y ffmpeg@4 not sure if that's available - let me know - and check what version of ffmpeg was installed.

ispysoftware avatar Mar 24 '22 01:03 ispysoftware

I'll try it, for me at the time of writing this im tired but I will look into it tomorrow.

therealpro101 avatar Mar 24 '22 02:03 therealpro101

Sorry it's been a hectic couple of days for me, but i finally got around to trying the command and I just get the following error. This isn't only for this app many other apps that i tried to install I guess weren't in the ubuntu official repo. image

HunterFPU avatar Mar 31 '22 17:03 HunterFPU

image This is the version of ffmpeg i have, I reinstalled the files again, and still to no avail.

HunterFPU avatar Apr 04 '22 16:04 HunterFPU

you may need to edit the xml/config.xml file and edit the ffmpeg_search element to tell it where to find the ffmpeg libraries. Just add a path to the beginning of that list.

if that works please let me know what the path was and i'll add it to the defaults.

ispysoftware avatar Apr 06 '22 02:04 ispysoftware